AAA omg my boyfriend keeps ordering me these and the quality is incredible. As a curvy girl i adoreeeee receiving these adorable themed lingerie packages that make me feel so confident. They have give... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So difficult to get this right (with both style, taste, and size) and somehow they have and then some! They’ve managed to design a surprise box of lingerie which is so classy and fits like a glove. Su... See more
Company replied
I originally ordered the wrong size for both the top and bottom. After speaking with the team at Elia, they helped me choose the right size, and once the replacement set arrived, it fit perfectly. It’... See more
Company replied
Best decision I have ever made, I absolutely love getting these boxes through each month - they're always new and interesting, always utterly stunning pieces and extremely well priced. Much cheaper a... See more
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4.2
Great
187 reviews
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Replied to 80% of negative reviews
Typically replies within 24 hours
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So worth the price!
The set I've received is so beautiful and well made. They are extremely comfortable and fit like a dream! I feel so confident wearing them. I love the little gifts you get in the box and so worth the price! I can't wait to receive more! Customer service is really quick when there's an something needing clearing up and they are extremely kind. Thank you ❤️
7 August 2026
Unprompted review
Amazing service
Great service, excelent customer sercive and the treat box is amazing.
6 August 2026
Reply from Elia
Hi Estefania, thank you so much for your kind review! Love Elia xox
I love receiving my package each month
I love receiving my package each month. Its a gift to myself and self care. Beautiful feminine sets.
2 August 2026
Reply from Elia
Hi Fiona! We are so happy to hear that you are loving your monthly boxes. That means a lot for us to hear! Love Elia xox
Brilliant
Brilliant, I had a very small issue that was resolved very quickly and easily, the product is great and I would highly recommend!!
1 August 2026
Reply from Elia
Hi Will. Thank you for your kind review and I'm so glad we could get things resolved for you! Love Elia xox
Amazing
I am now waiting my 3rd delivery, I can not fault Elia boutique the sets are beautiful I pick to have a surprise and I have never been more excited to receive a parcel as when my new underwear sets come, would highly recommend
29 June 2026
Unprompted review
Reply from Elia
Hi Deena, thank you so much for your sweet review. We are so glad you get excited to receive your parcels and that you are loving the sets! Love Elia xox
Beautiful sets my daughter and I both…
Beautiful sets my daughter and I both had our 2nd box and absolutely love it..the little surprise extras are amazing .
28 July 2026
Unprompted review
Reply from Elia
Hi Samantha, we are so happy to hear that both your daughter and yourself are loving the boxes! Love Elia xox
My review of my monthly subscriptions
You can contact this company by email and they respond quickly to your query and sort it promptly with a replacement if needed and if you want to change the style of the bras pants /thongs its not a problem their happy to do so. I have been very pleased with the style colour and the fit of the bras pants/thongs you even get little gifts inside you monthly subscriptions which are well thought out l would recommend Elia boutique to anyone that wants something different to what you can buy in there local store their attention to the detail to each item they sent out is fantastic l look forward to my monthly subscription
22 May 2026
Unprompted review
Reply from Elia
Hi Martina, thank you so much for your kind review. We are so glad to hear that you are loving your monthly boxes and of course we are always here to help! Love Elia xox
Beautiful underwear and the package is…
Beautiful underwear and the package is pretty to.
Fit is good and have no issues
30 June 2026
Unprompted review
Reply from Elia
Hi Lisa,
Thank you so much for your kind review! It means the world to us. We are so glad to hear that you love the boxes and lingerie. Love Elia xox
Fuller cups are just small bras run…
Fuller cups are just small bras run slightly larger - they are useless. Straps very thin, only 2 hooks, no side support at all, no projection in the cup. Received one that fitted well but the second was just awful. About 4 cup sizes too small awful. Return window extremely short.
14 July 2026
Unprompted review
Reply from Elia
Hi Christine, I am sorry to hear you haven't had a good experience. If you email us at info@elia.boutique and ask for Summer and I will see if I can get this rectified for you :) thank you x
Beautiful set
I originally ordered the wrong size for both the top and bottom. After speaking with the team at Elia, they helped me choose the right size, and once the replacement set arrived, it fit perfectly. It’s a beautiful set and I’m very much looking forward to receiving my next set! I also received very good feedback 😉
20 June 2026
Unprompted review
Reply from Elia
Hi Lauren! Thank you for your kind words and review. We are glad to hear you received very good feedback! And we hope you love your next box :) Love Elia xox
After loosing weight having 3 children…
After loosing weight having 3 children and loosing my sparkle i came across Ella boutique for a simple treat each month for myself the laundry each moth I recive is quality comfortable and sexy I look forward to see what I have in the box each month and so far I love it all its easy to change sizes and styles each month by going on to my account and editing 100% recommend xx
20 July 2026
Unprompted review
Reply from Elia
Hey! thank you so much for your lovely review. We are so happy that you feel sexy and confident in the lingerie and that look forward to your box every month. I bet you look absolutely wonderful and of course we love that you have gotten your sparkle back! if you ever need help with anything just let us know :) Love Elia xox
Lovely quality, lovely team!
Lovely quality, comfortable and beautiful!
Best customer service I have received in ages I would highly recommend!
6 June 2026
Unprompted review
Reply from Elia
Hi Helen. Thank you so much for your kind review. We are so happy to hear that you are happy with our customer services and boxes! Love Elia xox
Overall lacking
Overall lacking
Over the months the box has declined in quality, the underwear sets do not match the box themes and the underwear always runs tight.
I am a uk 8/10 and order a S but the fit isn’t right
10 July 2026
Reply from Elia
Hi Mirren. I'm sorry to hear you haven't been having a good experience. If you send us an email to info@elia.boutique and we will look into this for you. Love Elia xox
Beautiful lingerie and great customer service
Beautiful lingerie very detailed and a treat to open. Customer service is excellent and answer all questions promptly. Highly recommend this subscription.
16 July 2026
Unprompted review
Reply from Elia
Hi Carolyn, thank you for your lovely review. We are glad to hear you have been looked after by customer service and that you are loving the boxes! Love Elia xox
Lovely lingerie and always a monthly…
Lovely lingerie and always a monthly treat
Great fit and quality
4 July 2026
Reply from Elia
Hi Safran, thank you for your kind review. We are happy to hear you are happy with the box and the quality! Love Elia xox
Absolutely fantastic
Absolutely fantastic
Ive been signed up for a year now I love them its a nice suprise every month i love all the little bits you get too
Im a tiny a and they fit beautifully
11 July 2026
Reply from Elia
Hi Sophie, wow a year? That's amazing, thank you for being such a loyal customer. We are so glad to hear you are loving the boxes :) Love Elia xox
Amazing company
Amazing company, had to change size on the subscription and they were so helpful and accommodating, love the extras, sets are beautiful and so is the packaging, thankyou :)
9 July 2026
Unprompted review
Reply from Elia
Hi Lisa,
Thank you so much for your kind review. We are so glad to hear you are happy with the customer service and box! Love Elia xox
SHEIN SCAM
Was really happy with them at first, until I was scrolling SHEIN one day and came across a set that I’d received from Elia that was priced at £2, and then another set, and another and another… I PAID £30 FOR £2 SHEIN UNDERWEAR!! Avoid avoid avoid this absolute scammer!!
3 July 2026
Unprompted review
Reply from Elia
Hi Grace,
We can assure you we don't send our source any lingerie or sets from Shein, or any other off the shelf wholesalers. We design all our sets in house, and have these manufactured all ourselves - we can provide any evidence of this to you, or anyone else who may be interested; we're very proud of our design team and processes.
Furthermore, we could not find any information relating to a Grace Dutton on our order history, as we'd love to discuss this further and see what's going on, as if there are any designs you're seeing on a third party Chinese site, it'll be pictures or designs taken without our permission.
Thanks,
Elia
Reply from Elia
Hi Chris, thank you very much for your kind review. We am glad to hear that your wife is loving the boxes. Love Elia xox
Wonderful
Product issue, customer service was excellent letting me know beforehand and offering very good alternative, subscription is normally routine and lovely items, wonderful quality and worth the money
2 July 2026
Reply from Elia
Hi Samantha, thank you so much for your kind review. I am so glad we could get things sorted for you and that you are loving the quality of the boxes :) Love Elia xox
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