The buying part went extremely well. Only problem was on delivery end. Did not come on expected date. Was about 3 days later. In fairness, I should say the truck was broken down on my delivery date, h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
418 Harding Industrial Dr, 37211, Nashville, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have dealt with Electronic Express several times. We've never had a problem. They are prompt on their delivery, polite and efficient and Trustworthy.

Reply from Electronic Express
Very disappointed with the whole experience of purchasing microwave. The left hand does not know what the right hand is doing or saying. One star is still too high of a positive rating.

Reply from Electronic Express
Shopping experience was without any issues and / or discrepancies. Fast shipping. Items arrived as described and they were at a great price.

Reply from Electronic Express
I bought a speed queen washer and dryer. They were delivered and installed the next day. The two gentlemen delivered my appliances were so professional and quick. They didn’t waste a minute. They gave me time to clean the wall and floor before they moved the new ones in place. They were friendly and they knew exactly how to move things and not banging up the walls. The lady that sold them to me was very knowledgeable about the washing machines. She explained everything and told me exactly what I had read online ahead of my visit. She was honest and friendly!

Reply from Electronic Express
RECEIVED TV BY UPS. OPENED BOX AND NO REMOTE CAME WITH SHIPMENT. CALLED STORE AND THEY WOULD NOT SEND ME A REMOTE.

Reply from Electronic Express
Great experience. Arrived when expected and in excellent condition. Washer works great.

Reply from Electronic Express
Tonya at Columbia store was very helpful. We got a good sale. The delivery came when expected and help was courteous and installed promptly.

Reply from Electronic Express
Super helpful, very knowledgeable, very friendly. Went out of there way to help me with all my needs. Thank you so much!

Reply from Electronic Express

Reply from Electronic Express
Everything went smoothly from start ( purchasing) to finish. Delivery team was great

Reply from Electronic Express
The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and the person helping me arrange the delivery time was friendly and helpful. I would use Electronic Express again in the future solely based off these two people, but the price of the freezer was also the best price I could find.

Reply from Electronic Express
Electronic Express got everything correct. From placing the order, confirmation, updates and instillation exceeded my expectation. The Electronic Express model is on all business schools should study on how to provide exceptional service.

Reply from Electronic Express

Reply from Electronic Express
I give Electronic express five stars for shipping quickly, price, quality of product, and having options.Definitly looking forward to buying again from you all. Thank you.

Reply from Electronic Express
I purchased a product online because I was in a hurry and just wanted to pick it up and go. I waited until I received the email notification that my order was ready for pickup, then went to the store. When I arrived no one greeted me, and when I told the employee at the counter that I was picking up an online purchase, they didn't know where to look. They had to find another employee who had to go find the product on the shelf first, then scan my ID. I would have been able to save more time walking in and finding the product on my own as a normal in-store purchase.

Reply from Electronic Express

Reply from Electronic Express
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.