The advice I received was exactly what any one could wish for. It was prompt, clear, concise, and delivered in clear, readily understood language. The change over benefits and arrangements were easi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had the pleasure of connecting my gas and electricity at my new home with Luke Svircic today. From start to finish, the process was professional and seamless, and Luke answered all my questions, which... See more
Company replied
We did the EW online compare for both gas & electricity. EW phoned us immediately and within about 45 minutes we had changed companies for electricity. Our gas remained with our current company except... See more
Company replied
I had queries about conditions other than price with two companies. Their websites didn't answer my questions nor did the email or phone numbers give a response. Your rep gave me the answers and I was... See more
Company replied
Company details
Written by the company
We help customers find a better electricity and gas plan. Based in Melbourne, Australia we compare residential, business and new connection energy plans from a panel of preferred suppliers. Our purpose is to offer you free, honest and independent advice on which plan best suits your needs, whether it be the cheapest deal, energy type, contract or no contract, we will find you the perfect plan. Then to top it all off once you're happy with our recommendation, we'll sort all the paperwork out for you and arrange the set up. Then all you have to do is wait for your next meter reading or move in date and your new supplier will take over the billing. The best thing is you don't pay a thing for our service, you have a 10 business day cooling off period if you're a little unsure, and if you're happy with the arrangement you'll be on your way to cheaper electricity and gas.
Contact info
Level 1, 850 Collins Street, 3008, Docklands, Australia
- 1300 359 779
- support@electricitywizard.com.au
- electricitywizard.com.au
Spend less on energy, without the hassle
4.5
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy conversation explaind…
Very easy conversation explained everything well. Very helpful
2 April 2026
Very pleasant to speak to and explained…
Very pleasant to speak to and explained it all to you.
2 April 2026
Excellent Service ricity Wizard evey…
I contact the Electricity Wizard every time the electricity companies raise my bill. I have always received excellent service from the Wizard representatives.
12 March 2026
Excellent communication and service.
27 March 2026
Unprompted review
Service was great
Service was great
They new what they were talking about
All the staff that I talked to were very helpful
24 March 2026
Excellent product even better price!
Cameron was very knowledgeable about the products I was interested in. He answered my questions and provided me with the product that best suited my situation.
24 March 2026
Good place to find a deal
To start with i didn't even know i was dealing with them as i thought I'd rung AGL but the pleasant girl found me a way better deal for my needs through origin and the power was on the next day. Everything went smoothly
11 March 2026
Good job, just talk slower
Really efficient but struggled to understand information at times, as the man I spoke to spoke really fast!
17 March 2026
I was very pleased with how informative…
I was very pleased with how informative Rebecca was to lead me in making the right decision in what I needed without laying out extra expense for added ons to get you in ..
The process was quick as Rebecca was clear and efficient ..after passed on email of the next steps as what was to happen next and there waiting to help if needed.
16 March 2026
The consultant was excellent and the…
The consultant was excellent and the process was a breeze
16 March 2026
Daniel was very good
Daniel was very good. He explained what what needed to be done very clearly and politely. It was a pleasure dealing with him in
13 March 2026
the consultant was clear and precise…
the consultant was clear and precise with his explanation of his company and understood our needs.
10 March 2026
Easy and stress free
10 March 2026
The operator was very helpful and…efficient
The operator was very helpful and straight to the point. Sometimes the process can take quite awhile but this time it was quick.
10 March 2026
Very helpful
Explain everything easy to understand asked questions when needed I could ask anything and got a response
9 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.