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Health Compare Reviews 

251
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, deep knowledge, and patient demeanor, making interactions pleasant and informative. Many people highlight the outstanding service and customer support, noting clear explanations and a personalized, understanding approach to their needs. Reviewers found the overall user experience to be efficient and remarkably easy, appreciating the stress-free process of navigating options and securing suitable health cover. Furthermore, many consumers were highly satisfied with the value, often saving significant money or obtaining better deals and more comprehensive coverage tailored to their specific requirements.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Customers had positive experiences with service, often describing it as efficient, thorough, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consultants were knowledgeable,... See more

User experience

People report positive experiences with user experience, finding the service efficient, easy to use, and... See more

Price

Customers consistently note positive experiences with price, with many reporting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Courtney on a couple of occasions, she explained the RT Health policies comprehensively and was most efficient and friendly each time. I feel positive with changing my health fun... See more

Rated 5 out of 5 stars

Courtney was amazing. She was patient and compassionate and very thorough. So far she has made the process of changing health funds stress free for myself and my family. She listened and took all of o... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Adam. My reason for contacting was to find a policy to suit our family, to cover only the services we needed and hopefully save some money in the process. Not only did he do all... See more

Company replied

Rated 5 out of 5 stars

Ari was so helpful and friendly. What a lovely experience and what a fabulous asset Ari is to Health Compare. We now have switched health insurance companies, at a cheaper premium, but still with ever... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

At Health Compare, we believe that navigating private health insurance shouldn’t be overwhelming. That’s why we’ve made it our mission to simplify the process and support Australians with honest, expert advice tailored to their needs. Whether you're switching funds, looking to save, or just exploring your options, our friendly team is here to guide you every step of the way. We take pride in empowering individuals and families to make informed decisions with clarity and confidence. No jargon. No pressure. Just trusted support and easy-to-understand information that puts you in control. It’s about making healthcare more accessible, more human, and far less stressful. Our team has reviewed thousands of policies across leading health funds so you don’t have to. We’re not here to sell — we’re here to help you find what’s right. If that means staying with your current fund, we’ll tell you. If there’s a better option, we’ll explain why — clearly and without the fluff. Because at Health Compare, it’s not just about finding a policy. It’s about knowing someone’s in your corner. Let us help you compare with confidence.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

251 reviews

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4.8

All reviews

(251)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very Poor Service

After initial contact I wanted to speak to their helpline.
The number given was never available. I attempted to contact them 6 times over 3 consecutive days. I then left my number to book a callback that never came. I then emailed the company and received a response to say that the office was shut down for a break for a few days and that no one was available. I then cancelled my healthcare package that I had signed up for 6 days prior. Never use them again. V poor service

30 June 2026
Rated 5 out of 5 stars

Excellent service

Josh was very helpful understanding of my needs and above all patient. Highly recommend friends and family to use this sevice as it is effecient and easy to use. Looks like i got the right cover for my needs..Well done Josh

29 June 2026
Rated 5 out of 5 stars

Thorough and helpful

Josh the consultant I spoke with was great. Was thorough and efficient. Listened to exactly what our family's needs were, and found new cover with better extras limits and also saved on our premiums. Thank you!

22 June 2026
Rated 5 out of 5 stars

Very surprised, and would recommend!

The agents were very professional and respectful. They listened to what I wanted. They were determined to find me a better policy and I thought that would be impossible. So glad I was wrong. I’m very happy they kept pushing me to allow them to do all the research for me. They did the impossible!!

15 June 2026
Rated 5 out of 5 stars

Jarrod was very professional

Jarrod was very professional, knowledgeable and very helpful. I’d been a customer of Medibank Private for 50 years, hence the hesitation to change providers but Jarrod found a better provider which saved me money. I’d recommend your services to anyone

5 June 2026
Rated 5 out of 5 stars

Very Helpful

Good to deal with and knew what they were talking about without being pushy. Gave good advice and recommendations.

13 May 2026
Rated 5 out of 5 stars

Thanks to Josh

Thanks to Josh, I am now incredible knowledgeable and feel like I have the best policy to suit our household needs. Thanks Josh.

13 May 2026

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