After searching almost endlessly, in the UK and Europe, for the right axle to fix an e-bike with a US set up, I eventually found the correct longer size available through Elanus Parts. Purchase was e... See more
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The agents were very responsive. They helped me get the exact piece I was looking for after giving them some details. This is gem of a service. Quick delivery, felt like I had ordered it from the UK.... See more
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Excellent shop! Found my derailleur hanger easily and the delivery was very fast considering it was delivered to Finland. Very inexpensive parts compared to the original, almost half the price with th... See more
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It was unbelievable! We got the right derailleur hanger within little more than 24hrs from Lithuania into Swedens country side thanks to a phone call to elanus parts! Saved our tour!
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Company details
Written by the company
Elanus Parts is a specialized bicycle parts and components store dedicated to riders who value reliability, precision, and performance. We offer a carefully curated selection of high-quality products for bike maintenance, repair, and upgrades, including drivetrain components, professional tools, bearings, accessories, and essential workshop supplies. Our goal is to make bicycle servicing easier, faster, and more accurate for both enthusiasts and professionals. One of our core strengths is derailleur hanger compatibility. With a catalog of over 2000+ hanger types, we provide one of the most comprehensive selections available online. Our advanced compatibility knowledge and detailed product information help customers quickly identify the exact replacement part for their specific bicycle model, reducing guesswork and saving valuable time. Whether you are maintaining a road bike, mountain bike, gravel bike, or e-bike, we ensure precise matching across a wide range of brands and frame designs. We proudly serve cyclists, bike mechanics, repair shops, and e-bike users across Europe, the United Kingdom, the United States, and worldwide. Our logistics and customer support are designed to deliver a smooth and reliable shopping experience, from product selection to fast delivery. Customer satisfaction is at the heart of everything we do. Our 100% satisfaction policy ensures confidence in every purchase, with clear and fair return and exchange processes. In addition, Elanus Parts is an official distributor in Lithuania of globally recognized brands such as Pilo, Wheels Manufacturing, Squirt Cycling Products, Robert Axle Project, Bosch eBike Systems, Shengyi, DBD Tools, Giant, Marwi, Sox Footwear, Steady Ride, and Wera Tools, ensuring trusted quality and direct access to leading manufacturers.
Contact info
Raudondvario pl. 164, 47173, Kaunas, Lithuania
- +37062015921
- info@elanusparts.com
- elanusparts.com
4.9
Excellent
693 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The final prices of deraillier hanger…
The final prices of deraillier hanger (2 pieces) were Much Higher than informed on your web pages, because of the increased value added taxes !!!
I was pretty much very disappointed to that!
12 July 2024
Reply from Elanus Parts
Dear customer,
Thank you for your feedback about our services - appreciate a lot. We care about every customer and try to fix everything what is in our hands.
We doublechecked prices and want to make sure that all prices are shown at our eshop is with standard 21% VAT, when customers registers, system automatically recalculates prices with customers shipping country VAT in your case 24%. It is the EU law and we need to align with the law.
In case customers register shipping address outside EU, VAT is removed from prices, but customer needs to pay import taxes himself at his country. For EU countries by EU law, we collect VAT and pay to customers country tax institutions. Like in your case we collected 24% Finland tax rate and it will ve transfered to Finland tax collector.
We really want to make happy every customer, but sometimes not everything is in our hands - we need to align with the law.
In case you need help or want detailled explanation about this situation feel free to contact us anytime.
Best regards,
Elanus Parts Support team
Fast supply, but low quality product
The item I received and fixed, within 10 minutes using my bicycle the item got proken, I never thought I'll receive low quality item.
11 July 2024
Reply from Elanus Parts
Dear customer,
We always wish that all of our customers experience only the best emotions with our sold products, but derailleur hangers are specifically designed to break in case of an accident or drivetrain failure to protect the frame from further damage which would cost much more to replace or repair it.
The derailleur hanger can be broken even by accidently dropping the bicycle on the ground, if it doesn't snap off right at that moment - the inner structure of the derailleur hanger is damaged, therefore there is a high risk for it to snap off later on when riding under a higher load. Also there were a lot of cases when the drivetrain failed to shift gears, causing a dropout to break.
Please contact our customer service, we will do our best to solve it in a positive way.
Best wishes,
ElanusParts team
Fast and Professional
Reliable, professional partner. Always helpful and have biggest stock of hangers. Can't recommend enough.
22 July 2024
Reply from Elanus Parts
Thank you very much for your feedback. You are a great customer and partner.
all went well
3 June 2024
Reply from Elanus Parts
Thank you for your feedback. We will do our best and next time.
Easy to order, speedy delivery
Couldn't find the part I needed her in Denmark, and many overseas webshops didn't ship here. Elanus came to the rescue - easy to order, easy to follow delivery and received my order in less than a week.
7 June 2024
Reply from Elanus Parts
Thank you for your awesome review.
Reply from Elanus Parts
Thank you.
Reply from Elanus Parts
Thank you very much for your review.
The Right part
Ordered the part after working with Cervelo to ensure it was the correct part. The site itself was easy to work with and the process of ordering it straight forward. If I need a part for my main bicycle will use Elanus Parts again without hesitation.
14 June 2024
Reply from Elanus Parts
Thank you for your review. Have fun and safe rides.
Excellent help and speed of service
Excellent help and speed of service. Thank you!
11 April 2024
Unprompted review
Prompt delivery.
26 February 2024
Customer service very helpful when…
Customer service very helpful when choosing the right component. Fast delivery and good service
25 February 2024
In general all good
Quick dalivery.
Little bit confusing menu and search for part needed.
In general all giod
21 February 2024
Smooth delivery
20 February 2024
Great website great parts and speedy…
Great website great parts and speedy delivery can’t go wrong
13 February 2024
saved in trouble more than once 👍
12 February 2024
Great service
Great service, when I emailed to ask when the hanger would be delivered, they got straight back to me and it turned up when they said it would
28 December 2023
Great item!
Great item!! The dispatch was Ok, but the info about tracking in parcelstars web wasn't clear. The package arrived one week late.
27 December 2023
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