eGlobal Central UK 

Do not order from this site. It's a total waste of time and money. Ordered a lens, order was initially confirmed but delayed. E-mailed "customer service" - got another confirmation order will be dispatched soon. A week later - cancellation and refund without even a word to explain.

Simply fantastic, it’s really good service with fantastic prices.

very good takes a while too arrive though

Literally the worst customer service, bought and item 2months ago and nothing still!!!!!! Im fuming and no one will answer

Bought a phone from eGlobal in May. They debited my account but I did not receive the phone. Sent multiple emails and have received no reply. Do not buy from these guys.

Mark

Before I many order no problem but company break trust

I order 22 August my order not dispatch is 22 days now I sand many email but no reply back
if customer service no answer what do you think
But I think is poor customer service look like is only one person run the company cheap website but risk

Bear prices about. Never had any issues and I have bought from this site multiple times.

Ordered a phone on 20th August, tracking showed it moving around HK and stopped on 29th August. Had to buy a new phone on 7th Sept as was needed for my child starting school. Phone from eGlobal turned up on the 8th.

I ordered Airpods Pro in June 20. It has not been delivered. Company stop answering email. I am going through dispute via credit card now. The company also did not process refund or cancellation within 30 days as per term and condition. Reporting to Trading Authority. Avoid buying as it is based in Hong Kong. They deliver goods to some to get review others loose money.

Same as others. Ordered on 21st August. Was informed it was dispatched on 27th. No updates since then. Tracking site hasn't changed. Contacted them several times. One reply telling me to wait as it might take 8 days. Yeah I should be so lucky. Now 3 weeks in, no phone and £400 out of pocket!

Non delivery. Goods were dispatched on the 25th August. As of 7th September they have not been received. The tracking system reports they are being returned to the retailer but there is no further information as to why. I have sent 4 emails to customer support but no response. I have also filled out 2 "tickets" but again no response. Very poor customer service! Cant recommend this company.

Regards, Tony.

Similar to others got a link to rate my delivery but my item was stuck in HK since 29th August. However all of a sudden got updated on tracking link to have arrived on 7th in UK and now have received my order. I think this is more the parcel companies issues. I am now very pleased to have saved about GBP60 vs Amazon and for the price category of my product about 30% cheaper. They also package a charging converter so excellent and agree it took patience but the main concerns was the fact that it looked like product was just stuck in HK and not moving and no clarity.

Do not buy from this company. They supplied me with a faulty Canon 5d iii.
They disputed me being able to return it and asking for prove in my images which took several weeks.
I returned it and they promised it to be fixed with 6 weeks max. Its now been 8 weeks..... No lead time of the repair and when the repaired item is returned they will not provide warranty for that product.

Update, quite quick once arrived in UK but took 4 weeks in all. Tracking said "accepted" but was just left in my oorch. The phone seems fine I am pleased to report, but don't know what I do if any problems as contact seems difficult.

Yesterday Eglobal invited me to review my phone purchase. Ordered on 18th August. I too hadn't realised eglobal. co.uk was in Hong Kong. It is now over 2 weeks since I ordered, I have the tracking number and no update since 29th when it was still in Hong Kong. I can now buy for a just a few quid more from Curry's and I am beginning to regret relying on the 6-8 day delivery eglobal stated. I will update when it arrives.

Ordered because they advertised a delivery of 5-6 business days. Only after paying the money did i realise that they ship from Hong Kong not UK, 3 weeks later still waiting. Would never use again.

Third purchase from eglobal uk. I am wary as other people have not had a good response but can only comment on my own experience. This is not amazon so expected delays with tracking, and then transferring to new tracking number with dpd (who have been great). Order placed 14-8 but took until 27-8 to generate dpd link, phone delivered that day

This is my 3rd phone from eGlobal and everything went smoothly as before. I am very happy with their service and goods received. I could track the parcel and was being kept informed. I will buy from them again.

I was a bit sceptical of using this company before I made my purchase, especially after reading some of the negative reviews.
However, I can only give them praise for the service I have received.
I've purchased a mobile phone and a smartwatch and both were priced very competitively (which is probably the main reason for using eGlobal Central) and delivered when they said they would be. Admittedly they are not the fastest next day delivery but savings were worth waiting a couple of weeks.
I have not had to use their customer service so cannot testify to how they perform in that area but I've been very happy with the products I've purchased.

I wish I had read the other reviews before purchasing with them. I lost my phone on holiday and needed a replacement to be waiting for me when I returned. I was under the impression it was a 48 hour delivery (understanding in the current situation it might take a little longer) 2 weeks later and it still in Hong Kong I have emailed the company 3 times and had one reply asking me to wait a bit longer. Obviously I have had to buy another phone. I just hope I get a refund for the one I ordered that I no longer need.