Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Alana was so helpful, I was searching for accommodation to visit a friend, and stumbled on the website, she called minutes after I made an enquiry on the website and explained there was a big gig on i... See more
Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... See more
Terrible website, fantastic staff. Unfortunately while booking overseas it can be hard to get these processed, and the website is extremely glitchy and unable to show you prices and other importa... See more
Company details
Information provided by various external sources
Accommodating People
Contact info
24 Forth Street, EH1 3LH, Edinburgh, United Kingdom
- 0131 510 0020
- bookings@edlets.com
- edlets.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, very helpful and friendly throughout our dealings. Would highly recommend their services. Thank you for assisting me in finding the right property!
Ali and all the staff at Edlets were…
Ali and all the staff at Edlets were great,
Thank you so much, look forward to working together again soon
This is the second time we've used
Excellent service! This is the second time we've used Edlets and they've come up trumps both times with good quality accommodation at a reasonable comparative price.
Excellent service from Edlets
Excellent service from Edlets - I was looking for a short term let (3 weeks) whilst moving home. Within a couple of hours of contacting Edlets I received offers of accommodation. Brilliant!!
Brilliant service
Brilliant service, contacted them looking for a short term let as we are waiting on a new build being completed and they found us a place within 48hrs.
Full marks to Allana.
We had contacted other letting agents and 2 weeks down the line no response, but Edlets were in touch within a couple of hours of my enquiry.
The team have been very helpful indeed
The team have been very helpful indeed. Many thanks!
Really helpful company who helped find…
Really helpful company who helped find me accommodation very quickly & completely took into account my budget and what I was looking for! Very friendly on the phone & quick to respond.
Very helpful agency five stars
Very helpful agency five stars Went over and above to meet our requirements .
imagine being an Edinburgh lettings…
imagine being an Edinburgh lettings company who had fringe accommodation bookings for last year and wouldn’t budge on returning the £500 deposit as it was ‘non refundable’ even though plenty other companies did cause PANDEMIC
Really enjoyed the customer service and…
Really enjoyed the customer service and human contact. Made booking and making a decision a pleasure. They also seemed to provide me with a lot of suitable choices and not so many unsuitable options which helped me make a decision.
Would rate 6/5 if I could!
Would rate 6/5 stars if I could!
Easily one of the best levels of service I have ever had. Reliable, quick with responses and extremely helpful. Was recommended from a friend of a friend, who had a similar experience to us. Highly recommend!
The EdLets team were very helpful from…
The EdLets team were very helpful from the start of our inquiry and their level of communication was also great.
Highly recommended
Really helpful and quick. All options were sent to me with a few hours of sending the initial request and I had a property booked within the day.
Good agency in Edinburgh
Good evening, my name is Chiara.
The Edlets agency helped me and my family to find a short-term apartment.
They were very kind and always followed me in finding the apartment, listening to all my requests and needs.
Refuse to refund a deposit during a…
Refuse to refund a deposit during a global pandemic, disgusting behaviour - avoid at all costs
helpful, reliable, efficient
Edlets were always helpful and efficient - during festival times and outside this period. Easy and reliable.
Attentive service
I asked Edlets to find me a short term let in Edinburgh. They proposed about 10 options for me and I settled on one which is just perfect. Really excellent service.
Group accommodation in Edinburgh
Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me know as soon as the right accommodation became available.She wasn’t pushy about getting our deposit and seemed genuinely pleased when we made the decision to go with Edlets
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








