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Rated 1 out of 5 stars

They lie about not retaining a users IP address. Edge provided a full list by just asking of all ips that ever accessed the edge app account from sign up to account closing. Even after closing the per... See more

Company replied

Rated 5 out of 5 stars

I had excellent customer support via back and forth email exchange with David Coen. I am clueless when it comes to all things Crypto and David when above and beyond to talk me through every step requi... See more

Company replied

Rated 5 out of 5 stars

Their support is top notch. I've spent a few days going back and forth with Alberto M. He spent the time assisting me in correcting a pretty stupid mistake and then sent me a ton of information that w... See more

Company replied

Rated 5 out of 5 stars

Had trouble figuring out how to import an expired wallet into Edge and the online customer support was excellent, which never happens! I spoke to a real person (shout out to David Coen) who was super... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Software Company

Written by the company

**Edge: A secure and user-friendly platform for managing your crypto** Edge is a mobile application that puts you in control of your cryptocurrency assets. It provides a simple and intuitive interface for buying, selling, and trading digital currencies, all within a secure and reliable platform. Whether you're a seasoned crypto investor or just starting out, Edge has the features you need to manage your portfolio with confidence. **Here's what makes Edge stand out:** **Security first:** Edge takes security seriously, with features like two-factor authentication and encryption to keep your assets safe. **User-friendly design:** Edge is designed to be easy to use, even for those with no prior experience with cryptocurrency. The intuitive interface makes it simple to buy, sell, and track your crypto holdings. **Wide range of currencies:** Edge supports a variety of popular digital currencies, including Bitcoin, Ethereum, XRP, XMR, and Dash. You can also buy and sell with fiat currencies directly within the app. **Powerful trading tools:** Edge offers a variety of charting tools and technical indicators to help you make informed trading decisions. You can also set price alerts to be notified when your favorite currencies reach a certain price point. * **Fast and reliable:** Edge is built for speed and reliability, so you can buy, sell, and trade your crypto assets quickly and easily. **More than just a wallet:** Edge is more than just a place to store your crypto. It's a platform that empowers you to take control of your financial future. With Edge, you can: **Earn rewards:** Edge offers a variety of ways to earn rewards on your crypto holdings, such as through staking and referral programs. **Stay informed:** The Edge app keeps you up-to-date on the latest crypto news and market trends. with in app notifications or by signing up to our newsletter **Get support:** Edge has a friendly and knowledgeable customer support team that is always happy to help. If you're looking for a secure, user-friendly, and feature-rich platform to manage your cryptocurrency assets, Edge is the perfect solution. Download the app today and start taking control of your crypto future.


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3.7

Average

TrustScore 3.5 out of 5

133 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Fraudster company

Guys, it is a fraudulent company..I do not advise anyone to open a wallet with them..they are a group of thieves..I opened a wallet with them and when I found their wallet bad and wanted to transfer the money ... the wallet did not respond..and when I contacted them they told me you cannot transfer money..what is this Fraud

4 December 2020
Unprompted review
Edge logo

Reply from Edge

Could you please email support@edge.app so we can troubleshoot the issue and let us know what coin you were trying to send?

Sometimes we may have a server down where a coin is unable to send that need to fix. And we do apologize for that if that happens. However, you always have access to your private seed meaning the funds are accessible to you at all times and can be restored on another wallet outside of Edge with that private seed in the event that a coin is not working on Edge.

Rated 1 out of 5 stars

Avoid!!! Dodgy crypto project.

They've been involved in a huge Ponzi scheme called CredEarn. More facts are reveald about whole project constantly, for example (according to users investigation) they've received commission on clients signed up to Cred program recommended by Edge App. As people raport (e.g Bittalk, Telegram) Edge has more dodgy partners. I would recommend findng wallet which is not going to disappear suddenly taking all of your tokens/coins.

25 November 2020
Unprompted review
Edge logo

Reply from Edge

We are terribly sorry about what happened with Cred. This is something that also affected the staff and many friends and family of Edge as well. Our CEO Paul Puey has a personal response that he recently wrote which you can find more information here: https://edge.app/blog/letter-from-the-ceo-regarding-cred-bankruptcy

Rated 1 out of 5 stars

Be careful with Edge Wallet!

Be careful with Edge Wallet!! Their CEO Paul Puey recommended CredEarn: “We’re excited to introduce our users to Cred. Edge users now have the benefit of earning interest on their crypto via a secure and licensed financial services platform". A few days ago Cred turned out to be a SCAM/Ponzi and owns people over $140M. It was a Ponzi already when Edge praised it in March 2020. Edge claimed: "Cred also has insurance coverage through Lockton" which turned out to be a lie. If things like this happen it's a sign to AVOID companies like EDGE. More, Cred went bankruptcy and Edge App still has it as "earn interest option".

17 November 2020
Unprompted review
Edge logo

Reply from Edge

We are terribly sorry about what happened with Cred. This is something that also affected the staff and many friends and family of Edge as well. Our CEO Paul Puey has a personal response that he recently wrote which you can find more information here: https://edge.app/blog/letter-from-the-ceo-regarding-cred-bankruptcy/

Rated 5 out of 5 stars

RJ is the best!

It takes a lot for me to write a review. I need to be either extremely happy or extremely upset! I’m telling you right now, if anyone out there is debating on an easy access mobile wallet, EDGE is awesome. Not only is it user friendly, but the support from customer service is incredible.

I can’t say enough about RJ! He’s the reason I’m writing this review. I had a few questions and he took the time and walked me through step by step, the task I needed to do. The peace of mind I have now after a chat with him, means everything! The guy is a tremendous asset to Edge!

100% totally satisfied customer. I trust this team, and knowing they are there for me should I need their assistance, is the difference maker.

Thanks, RJ, and thanks, Edge!

Jim - Los Angeles

6 November 2020
Unprompted review
Rated 5 out of 5 stars

Quick, fast and PROFESSIONAL customer service

Had a two issues in the last 3 months, not with the product, but with BTC and some of the things newcomers may not know that involve the app. RJ called me back within 24 and also emailed me before that to help. EXCELLENT customer service, I couldn't recommend Edge more.

28 October 2020
Unprompted review
Rated 5 out of 5 stars

The best Bitcoin wallet ever!!

Terrific wallet. You get a message on the app as soon as someone sends you funds and it is on the network. Can create multiple wallets for various purposes, super secure with 2FA and linked to your email ID, Absolutely state of art. AMAZING SERVICE!! I thought I lost my coins because of a transaction that said pending and was actually dropped by the network (a freak incident, which is why you ALWAYS wait for 1 confirmation)... emailed them and Rajijoseph Ruiz Ricasta sorted it out for me in one email.... Love this app and love the service !!!

12 June 2020
Unprompted review
Rated 5 out of 5 stars

The best service!!

The best service!!! Mr. Raljoseph really helped me with my app. Thank you very much I really appreciated. Thank you Mr Raljoseph for solving my problem.

3 June 2020
Unprompted review
Rated 5 out of 5 stars

GREAT APP! GREAT TECHS! GREAT SERVICE!

I definitely give 5 stars to the service team , especially Raljoseph for the tremendous help and guidance. I didnt know one thing about the EDGE APP OR BITCOIN PROCESS and he was determined to make sure I understood everything. The EDGE mobile app is GREAT AND SIMPLE to use. Thank you Raljoseph .

29 May 2020
Unprompted review
Rated 5 out of 5 stars

100% recommendation

Exact what I was looking for !!! Good design, easy to handle and sufficient functions. No frills that nobody needs. In addition, you get a great service (I have had some sync-problems, but was probably coz of my old phone).

26 May 2020
Unprompted review
Rated 5 out of 5 stars

Top multi-coin wallet app by crypto OGs

Edge Wallet is IMHO one of the best multi-coin wallet apps currently on the market (I use Edge Wallet for Android).
Regularly updated, has lots of great features (buying, selling, exchanging, sending/receiving, earning crypto + linking Edge to FIO) and integrations (Bity, Bits of Gold, Bitrefill, Simplex, MoonPay, Cred, multiple exchange providers and custom plugins). You can even turn on/off exchange providers as you like.

I love the wallet's strong security which, among other things, includes 2FA via authentication app and the overall ease of use.

Besides providing fast, reliable and multi-feature wallet app, Edge team educates broad crypto community via their blog and users can have their questions answered via regularly held live Q&A sessions (YouTube).

21 April 2020
Unprompted review
Rated 5 out of 5 stars

The Best of the Best

Simply the best of all multicurrency Wallets. Its functionality, simplicity and security is unmatched right now. Edge also have excellent customer service

20 April 2020
Unprompted review
Rated 5 out of 5 stars

Everything you want in a crypto wallet!

I've used Edge since it first launched as Airbitz and have been continually impressed by focus on security, the ease of use, stellar customer service, and the increasing features and functionality.
Edge is everything you want in a crypto wallet, whether you are a beginner or an expert.

4 April 2020
Unprompted review
Rated 5 out of 5 stars

Safe & Easy

This is my primary mobile wallet. It’s very easy to set up and utilize. I’ve never had any problems in the time I’ve been using it for the last year.

3 April 2020
Unprompted review

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