Eden Perfumes Reviews 

9,452
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,705 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vegan and cruelty-free perfumes smell amazing, last all day, and offer incredible value compared to expensive original designer brands. Consumers also appreciate the prompt delivery service, helpful website descriptions, and carefully packaged items that often include nice little extras. People often share that shopping online is simple, and they receive great communication throughout the ordering process. Some reviewers were not happy with certain scents, mentioning that a few specific fragrances did not smell anything like the original versions, lacked depth, or had an unpleasant drydown.

What people talk about most

Product

Consumers find product to be positive, highlighting the great variety of vegan and cruelty-free fragrances... See more

Quality

Clients share positive opinions on quality, consistently highlighting the vegan and long-lasting nature of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting reliable and prompt... See more

Order

Customers had positive experiences with order, highlighting how easy and straightforward the process is.... See more

Price

Users describe satisfaction with price, highlighting fantastic deals and affordable costs for cruelty-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this perfume Acqua Di Giogio Armani 089 It make you feel fresh long lasting great for summer day, not to heavy very fresh I work with High end brand Perfumes most brands for almost 30years... See more

Rated 5 out of 5 stars

I had trouble trying to get the free Tote bag and dealt with Jay who was an absolute star and deserves a mention for their help. I always buy Eden Perfumes because they are endocrine disruptor free... See more

Rated 5 out of 5 stars

Eden makes the best designer perfume dupes I have come across. I love their products because they are cruelty free, vegan, made from high quality ingredients and not just a load of chemicals and the b... See more

Rated 5 out of 5 stars

The perfumes are great, authentic and long lasting. To be able to choose a scent from the sample box is amazing and the descriptions are very helpful throughout. Such a welcome present with reliabl... See more



Company details

  1. Perfume Store
  2. Candle Store
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Gift Shop

Written by the company

Eden Perfumes. We match your favorite perfume at a fabulous price!

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Written by the company

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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Replied to 40% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(9,452)

1,638 reviews in the last 12 months

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Rated 1 out of 5 stars

Quality control issues

I have ordered three bottles of 699. The first was the correct scent, the second large bottle was a completely different perfume. I emailed Eden to raise this but did not return it as I support the company's ethics and just wrote it off as an error. Two months later after notifying Eden of the previous error, I offered another bottle of 699. Not only was this the wrong perfume again, it was different from the previous wrong perfume. There are clearly serious issues with quality control for this particular product. I would like to add, I have never experienced this before or with any other perfume from Eden. I still fully support the company but it's just disappointing as this was bought as a present

22 June 2026
Eden Perfumes logo

Reply from Eden Perfumes

Hi Isla,

Thank you for your feedback!

We take feedback very seriously here at Eden, and after your review, we took another look at the quality of the perfume, as well as the ingredients we received for them.

What we discovered was the most recent batch of essential oils we received for this particular perfume was not of good quality. The quality of the essential oil was vastly inferior to the test samples that we originally had produced No. 699 with.

As a result, we are removing No. 699 from our stock list.

As a thank you from us for the feedback, as well as an apology for the perfume, we have fully refunded your order for you.

If you need any further assistance, please feel free to reach out to us again at:
contact@edenperfumes.co.uk

Rated 5 out of 5 stars

Amazing

I have been ordering perfume from Eden for years and would never buy from anywhere else. Amazing dupes, lovely originals and always super quick delivery!

16 June 2026
Rated 5 out of 5 stars

Repeat purchase…

This is my third purchase of Eden's pheromone 1 perfume. I love it and it's my most complimented perfume. It arrived quite quickly and was well-packed for transit. I bought it during the 15% off event recently which makes it even better value for money. I highly recommend Eden.

21 June 2026
Rated 5 out of 5 stars

Any faster and they'd have delivered…

Any faster and they'd have delivered BEFORE I ordered 😆 . Excellent service 👏

The fragrance is lovely, it reminds me of an eau de cologne I was very fond of and, which, unfortunately, is no longer made: Un Homme by Charles Jourdan.

20 June 2026
Rated 4 out of 5 stars

Lovely product but poorly packaged

Delivered really quickly but the package was poorly secured and it was open on receipt. Thankfully all the bottles were still in it but only by good luck.
Lovely perfumes though. I haven't had time to test them all on and see how they last, but great first impression. One bought as a gift and my daughter loves it.

20 June 2026

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