Eden Medical Clinic Reviews 

197
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a truly great experience with this company. People frequently praise the warm, welcoming reception staff and the professional doctors who always take plenty of time to clearly explain every single step of the procedure. Many customers share that they are genuinely delighted with their beautiful results and feel completely relaxed, comfortable, and well-cared-for during their visits. Some people were dissatisfied with their cosmetic treatments, noting disappointing outcomes or lingering issues without any noticeable improvements. Some other individuals also mentioned experiencing unexpected physical complications and felt completely unsupported when trying to get proper assistance or follow-up care afterwards.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as welcoming, informative,... See more

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction, praising... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers express great delight and... See more

User experience

Customers expressed great satisfaction, highlighting lovely appointments, friendly staff, and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just love attending Eden Medical Clinic Cork. From the moment I step foot in the clinic it is such a warm and welcoming vibe. Girls on reception are so helpful and polite, Dr. Ashling is amazing, so g... See more

Company replied

Rated 5 out of 5 stars

EVERYTHING WAS EXPLAINED, from start to finish. I knew exactly what was going to happen, which eased my nerves. Dr Ali explained the procedure and the surgeon did exactly what was explained. I was ver... See more

Company replied

Rated 5 out of 5 stars

Very welcoming environment, Clinic is always clean and cosy. Doctor took time to listen to me and really feel I got a tailored treatment. Great value for money and never an issue to get back for a rev... See more

Company replied

Rated 5 out of 5 stars

Loved my experience at Eden medical Carlow, called and booked my appointment with Katie she was super friendly and helpful and answered all my questions. My appointment with Dr. Yuri was great she rea... See more

Company replied


Company details

  1. Medical Clinic
  2. also in
  3. Plastic Surgeon

Written by the company

Welcome to Eden Medical Clinic, a group of state-of-the-art medical aesthetic clinics in key locations across Ireland. We are located in Cork, Adelaide Road Dublin, Sandyford Dublin, Limerick, Galway, Kerry, Kilkenny, Waterford, and Belfast. Led by our team of highly qualified medical clinicians, we offer a wide range of safe and effective non-invasive anti-ageing aesthetics that make the most of an extensive portfolio of market-leading technologies. Our ethos is simple – we work to boost confidence and subtly enhance natural beauty with a select number of treatments. We want you to leave our clinics looking and feeling nothing short of fabulous.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(197)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

So professional

So professional, Dr Jessi went through everything thoroughly with me in the initial consult, and really put me at ease. I definitely was reassured that I was in good hands.

15 July 2025
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Marty,
Thank you so much for taking the time to share your experience. We’re delighted to hear that Dr. Jessie was able to put you at ease and provide the thorough care you deserve during your initial consultation. Your reassurance and confidence mean a lot to us, and we’re so glad you felt in good hands.
We truly appreciate your trust and look forward to continuing to support you on your care journey.
Warm regards,
Team Eden

Rated 5 out of 5 stars

Excellent care and results

I get anti wrinkle injections with Eden Medical my Doctor is Dr Meabh in Limerick Branch. She is absolutely brilliant. She understands what look I want to achieve. I find her so easy to speak to and makes me fully at ease. If I feel an area needs more attention after a few weeks there is no bother going back for a review. Brilliant care at Eden Medical

12 June 2025
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Eimear,
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear about your positive experience at our Limerick branch with Dr. Meabh. Your kind words mean a great deal to us, and we’re so pleased that you feel comfortable, supported, and happy with your results.
Providing the highest level of care and ensuring our patients feel at ease is always our top priority, and it’s wonderful to know this has been your experience with Eden Medical.
We truly appreciate your trust in us and look forward to welcoming you again in the future.
Warm regards,
Team Eden

Rated 2 out of 5 stars

Botox wore off after 7 weeks

Got Botox done and it wore off after 7 weeks. Very disappointed, such a waste of money and unfortunately will not use this clinic again. Won't be recommending to anyone.

14 April 2025
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your results didn’t last as long as expected. We understand how disappointing that can feel. Longevity of Botox can vary from person to person, but we always want our clients to feel they’ve received great value and results.
We’d really appreciate the opportunity to look into this further and see how we can make things right for you. Please reach out to us directly at 1800911560, and we’ll be more than happy to discuss your treatment and explore possible solutions.
Your experience matters to us, and we hope we can regain your confidence.
Warm regards, Customer Care Team

Rated 5 out of 5 stars

Great experience and service at Eden…

Great experience and service at Eden Medical. From the lovely lady Heather at reception to Dr Siobhan! I can't recommend Dr Siobhan enough and I cannot wait for my next trip to Eden Medical 😍
10/10 for Eden Medical!

6 June 2025
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Serena,
Thank you so much for your kind words and wonderful review! 🌟 We’re delighted to hear you had such a positive experience with Heather and Dr. Siobhan. We’ll be sure to pass along your lovely feedback to them. We’re so grateful for your recommendation and can’t wait to welcome you back to Eden Medical soon!
Warmest regards,
Team Eden

Rated 1 out of 5 stars

No loyalty to returning customers, Waterford Clinic

So my girlfriend has had an interest in services like this for the last few years. So she became a customer here last year, then her birthday was in December and I went in and got a voucher for her, at the time I was told at the desk 275 euro but there would be sales January and my partner might get a deal with the voucher. However this was not correct information. Anyhow my girlfriend used the voucher and found the service very good like the previous time. However my girlfriend went and called them today to make a booking for same service and they are offering it to new clients for 185 euro yet charging returning customer 275 euro. So regardless of the good service, there is no loyalty to regular customer and when this was put to the person on the phone her attitude was terrible and a no care attitude. So they hook you on they service, or try and then screw you regardless of the point that you try to be a regular customer. I would certainly not support any company that treats a returning customer like that and I advice anyone looking at this company to seriously consider it before going there.

8 May 2025
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Mick,
Thank you for taking the time to share your feedback with us. We’re very glad to hear that your girlfriend enjoyed her visits and found the service to be of high quality. At the same time, I’m sorry to read about the disappointment regarding pricing and how your recent experience was handled.
We want to reassure you that we do run offers for both new and existing customers throughout the year. I completely understand how it could have been frustrating to hear otherwise. To make sure you don’t miss out on upcoming offers, we recommend signing up to our newsletter, where we share all current promotions, updates, and exclusive packages available to our patients.
We truly value our loyal customers and never want anyone to feel unappreciated for returning to us. Your feedback has been shared with the team so we can ensure better communication moving forward.
Thank you again for your support, and we hope to have the opportunity to welcome your girlfriend back soon.

Warm regards,
Eden Medical Care Team

Rated 5 out of 5 stars

Five Star

I had previously visited another clinic and felt intimidated. From the minute I walked into Eden Medical Cork I was impressed and at ease - a really calm and clean place. Staff were all so welcoming, friendly, professional and helpful. Definitely recommend to any brides to be or anyone with specific skin concerns.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Lip Filler Eden Tallaght

Received lip filler in Eden Clinic Tallaght done by Dr Aoife. The whole process was so relaxing and I felt at ease . Staff very friendly and process was quick. Will definitely come back in the future :) !

18 April 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, really poor results on Botox after 5 weeks of treatment, I was advised I wouldn’t need to come back for a top up after 2 weeks, however on the 4th -5th week the botox has practically worn off

Complained but they don’t see to care about their customers

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Galway clinic

I’ve been to the Galway clinic a few times now, after switching over from Thérapie. I honestly can say I look forward to these appointments now, as it’s always a positive experience in Eden; the staff are amazing, so warm and knowledgeable, and the clinic itself is elegant and spotless. Special mention for Dr Clodagh, I could not recommend her enough!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Got a lip filler from Dr Yurelis

Got a lip filler from Dr. Yurelis in Waterford clinic. She was so nice, explained everything to me, I was expecting so much pain, but no. It almost did not hurt at all, and the results are great. Nobody realized I have lip fillers until I tell them so. No duck lips, not too much swelling, no bruises at all. I followed her aftercare instructions and that was it. Best choice, I will re-visit this clinic soon!

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent attention

I visited Eden Medical today and received excellent service and advice. The procedures included polynucleotides and botox. I would definitely recommend Eden medical and I look forward to seeing my transformation 👏

16 January 2025
Unprompted review
Rated 5 out of 5 stars

I visited Eden medical in Galway today

I visited Eden medical in Galway today.
I received anti wrinkle injections in three areas.
It was my first time getting Botox and I felt so at ease through all stages of my appointment. The staff were all so professional and caring.
The doctor who carried out my treatment was so patient in discussing the various ways to achieve my desired results. The process was completely pain free and I am looking forward to my 2 week follow up appointment.
Such a pleasant experience!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Dr Miriam

I went there for my first treatment, the staff were so friendly and reassuring and made me feel at ease. Dr Miriam explained the process step by step reducing my anxiety. The anti-wrinkle injections were painless and can’t wait to visit the clinic again !

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Very nice staff

Very nice staff, welcoming, felt really comfortable, made me feel at ease, explained about the treatments, would highly recommend, will definitely use them again, thankyou for making me feel and looking better.

29 November 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Paula, thanks a million for your lovely words and leaving such a lovely review. We look forward to seeing you again in the future. Have a lovely Christmas! Best wishes Eden Medical x

Rated 5 out of 5 stars

Eden Clinic Limerick

The staff in Eden are warm and welcoming at point of contact be it on the phone or face to face . There is ample time given to discuss and ask questions . The clinics cleanliness and standard of hygiene is excellent . I embarked upon my treatment only this year on recommendation and I have absolutely no hesitation in giving one myself . I have been very pleased with the results .

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Staff at eden medical are so courteous…

Staff at eden medical are so courteous and professional. Have been attending Eden Medical for the last 3 years would not go anywhere else.They are incredible at what they do.Thank you Eden Medical.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Had Botox today and so far so good 😊 I…

Had Botox today and so far so good 😊 I was told to let them know if I was unhappy I can go back, so will update after the two weeks but I have no complaints and will be using their services again 👍🏻

9 October 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi, Love this review, thanks so much for taking the time to do it and looking forward to seeing your results. Best wishes, Eden Medical x

Rated 1 out of 5 stars

Worst experience I ever had

Worst experience I ever had. After AWI no results at all. Paid for strong Botox . Explain everything about previous experience in other place and looks same like before . Not recommended!

29 August 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Malgorzata,

We are very surprised to see your review, as we have tried to look into your appointment and are unable to locate your details in our system. Anti-wrinkle injections are a prescription product administered exclusively by our doctors, and the way the treatment takes effect can vary depending on several individual factors.

We find this review to be unfair, as we offer complimentary 2-week review appointments to ensure every patient is delighted with their results. We would really appreciate it if you could reach out to us directly, as we cannot find your details in our system and would love the opportunity to resolve any concerns.

Please contact the clinic at your convenience, and we’ll be more than happy to review your results for you.

Best regards,
The Eden Medical Care Team

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