While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I bought the Boulder 32. Put ice cold water inside. The external surface immediately started getting cold…really poor insulation. Only reason I won’t rate them 1 is because on design the product is gr... See more

Rated 1 out of 5 stars

Top piece is so poorly made and wears so badly, they stopped selling replacement lids. No one responds to requests so i found that HydroFlask’s tops fit so I bought from them and will buy everything... See more

Rated 1 out of 5 stars

The summit lids with the straw are TERRIBLE. I've purchased numerous and demanded 4 replacements. When the bottles are dropped on a hard surface while full of water (kids 4 & 5 drop things all the t... See more

Rated 1 out of 5 stars

I have purchased a eccovessel bottle for my grandson and he had been complaining it is hard to closed the bottle. After a little investigation i have found the o-ring seal has a manufacturing fault. I... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

We premium insulated stainless steel water bottles, glass water bottles, coffee mugs, and growlers


Contact info

1.5

Bad

TrustScore 1.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional ...

Exceptional products and exceptional customer service. One of the best companies you can do business with.

30 January 2018
Unprompted review
Rated 5 out of 5 stars

These are exactly as they are …

These are exactly as they are advertised. The only fault I have with them is that I have to learn to use them. I drive 1-1/2 hours each way every week to spend the day with my elderly mother and like to take a coffee with me when I leave home. My new EcoVessel worked so well that it stayed a little too hot for me to drink on the way there, but it was still warm enough 8-1/2 hours later for me to enjoy on the way home! Ha! Love the design and it should work great for my cold beverages, so I'm still happy.

29 January 2018
Unprompted review
Rated 4 out of 5 stars

Good/ high quality

I wish the two lids could be used together. I assumed the open lid that would allow my son to reach in and grab snacks could but used with the solid lid. I can pack both lids, easily but I assumed the solid lid would fit on top of the other lid allowing me to seal the food in for travel. For example, we are going somewhere and I want to pack a snack for later. I want to have the lid that allows him to reach in and grab but I don't need it until later. Right now, I want to seal the container to pack it.

23 January 2018
Unprompted review
EcoVessel logo

Reply from EcoVessel

Hi Chris,
Thanks for your review. We appreciate suggestions from our customers, but I'm not sure what you mean by using 2 lids together. Would you mind explaining? Thanks.

Rated 4 out of 5 stars

Packaging the individual straw does not make sense

Overall, the water bottle is good and useful, and I appreciate and support the recycling work of Ecovessel.

Because I broke the top of the bottle, -- this is not a statement on the good quality; I carelessly dropped it while the bottle was full and the plastic handle broke -- I ordered that part instead of a whole new glass bottle. The top came with a new straw although I didn't need a new one. The straw was folded into an arc from which it does not want to unbend! This is problematic in a water bottle! The packaging did not make any sense to me.

23 January 2018
Unprompted review
EcoVessel logo

Reply from EcoVessel

Hi Jennifer,
Thanks for taking the time to write a review. We include a silicone straw with that top because our tops are interchangeable; therefore, if someone has the stainless steel "Boulder" top and wants to change off with the sport flip spout top, they can order that top without ordering straws separately. The straw should straighten out, though, but if it doesn't, please let me know.

Rated 5 out of 5 stars

We love them!

I've ordered from EcoVessel multiple times and love their insulated water bottles. I suggest them to others and will continue to buy them when the need arises.

19 January 2018
Unprompted review
Rated 2 out of 5 stars

Very sad to see eco vessel has …

Very sad to see eco vessel has outsourced manufacturing of there product to be made in china. The product is overpriced being that it is made in china. The prices they sell there products for suggest that they are American made.

15 January 2018
Unprompted review
EcoVessel logo

Reply from EcoVessel

Hi Albert,
Thanks for taking the time to write. Our bottles are competitively priced with other high quality insulated stainless steel bottles on the market. Labor and factory conditions have changed in China and also in other countries. Workers are earning more and raising their standard of living in addition to many factories providing better and safer environments. Many reputable retailers in the US and overseas require strict product and factory audits before they will purchase products. Yes, it has caused the price of goods to go up but, in general, this has become a very good thing.

Rated 5 out of 5 stars

Great quality, lasts forever

We love EcoVessel! Their bottles last a long time, they sell replacement parts, and you can swap out lids and spouts to customize bottles. Their customer service is outstanding, too. Our family has been relying on EcoVesselz for four years with no disappointments.

13 January 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look