Conrad's Tire Express & Total Car Care Reviews 137

TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I had an appointment at the Mt Pleasant Pennsylvania location . The gentlemen that helped me was Mark and I have to say that he was very nice and helpful! The garage and the lounge for customers was v... See more

Rated 1 out of 5 stars

27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's in Berea for a Hunter Road Force tire balance, tire rotation, and oil change. The next day I was dr... See more

Rated 1 out of 5 stars

Well I guess my wife & I are just not too smart. After several times of receiving very questionable substandard service we still went back. This time we went in for a simple routine oil change & tire... See more

Rated 1 out of 5 stars

This is Conrad's definition of a "good" job and a "new" unused tire is a joke. They didn't even put a new valve stem on it. I have never felt this sick about getting tires in 22 years of driving. My f... See more

Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Repair and Maintenance
  4. Car Service

Information provided by various external sources

In addition to being the areas largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.


Contact info

  • Lorain Ave 14577, 44111, Cleveland, United States

  • econrads.com

2.2

Poor

TrustScore 2 out of 5

137 reviews

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Rated 5 out of 5 stars

Great service

Making an appointment online is so convenient and saves time. The staff here are very thorough, kind, and helpful. I don't know anything about cars and they always explained everything so well. The videos they send are great too, because you can see exact what they're doing/talking about with your own eyes.

18 May 2020
Unprompted review
Rated 5 out of 5 stars

great communication

The team at Conrad’s contacted me to let me know that I would not be able to complete the service requested at the time requested and the rationale. They were efficient and helpful. I will reschedule appropriately.

Thanks-
Lynn Wyville

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Tire Repair

Tire Repair
I scheduled an appt on Sunday to have my tire looked at monday morning and they were very accommodating to take care of the issue first thing Monday morning. I appreciate the prompt service.

16 March 2020
Unprompted review

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