I had an appointment at the Mt Pleasant Pennsylvania location . The gentlemen that helped me was Mark and I have to say that he was very nice and helpful! The garage and the lounge for customers was v... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's in Berea for a Hunter Road Force tire balance, tire rotation, and oil change. The next day I was dr... See more
Well I guess my wife & I are just not too smart. After several times of receiving very questionable substandard service we still went back. This time we went in for a simple routine oil change & tire... See more
This is Conrad's definition of a "good" job and a "new" unused tire is a joke. They didn't even put a new valve stem on it. I have never felt this sick about getting tires in 22 years of driving. My f... See more
Company details
Information provided by various external sources
In addition to being the areas largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.
Contact info
Lorain Ave 14577, 44111, Cleveland, United States
- econrads.com
Good with the help
28 June 2020
Unprompted review
Super easy to schedule a service…
Super easy to schedule a service appointment! As a long time customer, the downtown location is very convenient (drop off in morning and pick up at end of day) and the service has always been great!
25 June 2020
Unprompted review
Great service
24 June 2020
Unprompted review
Easy website to navigate
24 June 2020
Unprompted review
They didnt put my sticker for my next…
They didnt put my sticker for my next oil change in my window like they usually do. Now im wondering if they did the oil change at all.
21 June 2020
Unprompted review
Always honest and does a great job!!!
19 June 2020
Unprompted review
Excellent service
I received courtesy, timely service. You can't say that much anymore.
18 June 2020
Unprompted review
I"ll be there at 1pm Thank you
16 June 2020
Unprompted review
Reliable service
14 June 2020
Unprompted review
I scheduled my appointment for 2:00 pm
I scheduled my appointment for 2:00 pm. I dropped off my truck at 1:00 pm. I went to purchase two tires, left front had a screw in it and a new spare. I was the absolute last service of the day, did not get my truck back until 6:00 pm when the store closed. Two tires. I believe it's because I was not spending a lot of money. I am a repeat customer, I've been to this store a few times before. I can remember this happening at least one time before. I decided I will look for someplace else the next time I need service.
13 June 2020
Unprompted review
Alignment was not done properly
10 June 2020
Unprompted review
pleasant service at desk
pleasant service at desk. detailed explanation of repairs.
6 June 2020
Unprompted review
Great service every time!
31 May 2020
Unprompted review
Had appt for 11 AM
Had appt for 11 AM. to have a leak in my tire checked/fixed.
Arrived on time.
At 11:40 I was still waiting.
I found out my car was never even looked at.
Man told me that they were short on people.
question 1. why didn't they tell me when I checked in? I would have come back another time.
2. what good was the appt in the first place.
31 May 2020
Unprompted review
Good service
30 May 2020
Unprompted review
Thanks for your quick response.
28 May 2020
Unprompted review
Great service
Great service, upfront about issues and fixes, and friendly staff.
27 May 2020
Unprompted review
Haven't been yet but hear good things
25 May 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.