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EconomyBookings Reviews 

152,458
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 28,320 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the online platform is exceptionally user-friendly, making the entire booking process fast, transparent, and completely straightforward. Travelers consistently mention that they genuinely appreciate finding very reasonable car rental prices alongside a diverse and wide selection of available vehicles. Some reviewers were not happy with unexpected extra fees, noting that additional costs for insurance coverage or mileage frequently appeared after booking. Other consumers also noted encountering confusing pricing structures or frustrating reservation problems when attempting to pick up their reserved vehicles.

What people talk about most

Booking process

Customers consistently note positive experiences with booking_process, describing it as fast, seamless, and... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to navigate, simple to... See more

Price

Reviewers mention ambiguous feedback about price, with many praising the fast booking process and highly... See more

Service

People report ambiguous experiences with service, reflecting both severe dissatisfaction and occasional... See more

Website

Users describe positive interactions with website, noting that it is easy to navigate, user-friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I looked at a few websites and settled on Economy Bookings because it provided what I wanted in terms of the type of car and the price. I was also able to get full coverage at a reasonable price. T... See more

Company replied

Rated 4 out of 5 stars

I still have one issue to have resolved, but assuming this occurs seamlessly The entire process was fast transparent and easy to follow. That said it will ultimately come down to the operator on the g... See more

Company replied

Rated 4 out of 5 stars

It was not great, but managed to solve a problem with friendly competent agents; it was difficult to find contact with a real person. Better than through Booking.com, so i was pleased I changed my boo... See more

Company replied

Rated 4 out of 5 stars

This company was recommended to me by a family member. The website appeared user friendly. Unable to comment further until l have completed my first transaction in full.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service

About EconomyBookings

Written by the company

Book Your Next Car Rental
with EconomyBookings

EconomyBookings.com EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries. As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip. EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return. The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction. EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.

We Make Car Rentals Easy and Cheap for You

Written by the company

Your Opportunity to Save
Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
Where Booking Meets Simplicity
Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
Experience You Can Rely On
Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152K reviews

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4.4

All reviews

(152,458)

37,791 reviews in the last 12 months

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Rated 5 out of 5 stars

For now all ok

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Luca,

Glad to hear things are all ok for now — thanks for taking the time to let us know. We appreciate you keeping it simple, and hope the rest of the trip stays just as uneventful.

Ethan Carter
Feedback Manager

Rated 2 out of 5 stars

I booked a car with NO cancellation…

I booked a car with NO cancellation fees, but when I cancelled I received an e credit from Economy Bookings. That is the only reason I booked again.
Seems deceptive

18 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Andrew,

A booking marked “no cancellation fees” and then coming back as an e-credit is exactly the sort of thing that feels misleading. Based on the booking conditions, some cancellations return value as e-credit rather than back to the card, depending on the product chosen at checkout. If you'd like the case looked at against the terms, do reach out to our support team through the Help Center on the website — they can review the booking and confirm what applied.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Well priced ,easy site.Too many pages…

Well priced ,easy site.Too many pages of options.

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Howard,

Too many pages of options can make the booking feel more drawn out than it needs to be, even when the price is good. Glad the well-priced side and the easy site still came through for you. Thanks for leaving the note — that sort of feedback is genuinely useful.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Check your information

Easy to read and navigate

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Trevor,

Easy to read and navigate is a lovely thing to hear — thanks for leaving that note. When the layout makes sense straight away, the whole booking feels a lot less of a chore. Whenever the next trip comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 3 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hello,

A clunky booking flow and having to try several times is frustrating when you just want it sorted. If the first attempts didn’t go through, the booking only counts once a confirmation number and email are issued, so the successful step is the one that matters. Hopefully the rest of the trip was smoother.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy to book

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Peter,

A booking that stays easy from start to finish is lovely to hear. Thanks for taking the time to share it — simple is often the best kind of trip prep. Whenever the next one comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Great price great service

Great price great service

8 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Dimitria,

A great price and great service is a lovely combo to hear about. Glad that was the part that stood out, and thanks for leaving the note. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy booking process

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Melanie,

Nice to hear the booking process stayed easy — that’s the bit that can make the rest of trip planning feel much lighter. Thanks for sharing it. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

fast and easy

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Ilian,

Fast and easy is a lovely thing to read — thanks for leaving the note. Glad that was the experience from start to finish. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 3 out of 5 stars

Thanks

Thanks it was easy one

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Abdelhakim,

An easy one is always nice to hear — thanks for leaving that note. Glad the booking felt straightforward on your side, too, which is good to hear. Whenever the next trip comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 2 out of 5 stars

Car rental dissatisfaction

Hi! The policy includes insurance and no access, you want me to pay an additional 9$ a day after I paid for the 10 day rental, why? I emailed a letter with no response, please confirm asap.
Thank you, David Selig

17 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi David,

An extra $9 a day on a 10-day rental is exactly the sort of add-on that needs spelling out, David — especially when you’d already emailed and were still waiting for a reply. Based on the booking terms, the prepaid rental total and any supplier charge at pickup are not always the same thing, so a daily insurance or access fee would need to be shown separately to apply. If you want this checked against the booking terms, please go through the Help Center on the website with your booking number, the supplier name, and a copy of the email you sent.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Very easy and simple good price

Very easy and simple good price

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Eugene,

Easy, simple, and a good price is a solid trio to call out — thanks for coming back to leave that note. Glad it all felt so straightforward on your side. Whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy in booking

Easy in booking

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Melissa,

Glad the booking felt easy, and nice of you to leave a note about it — simple is a good way for the process to start. Thanks for sharing that. Whenever the next trip comes around, we'd be glad to see you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy to book online

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Geoffrey,

Nice to hear the online booking felt easy — thanks for sharing that. Glad the website made it simple on your side. Whenever the next trip comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

So far so good

So far so good, easy booking

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

Easy booking is a nice thing to have on your side — thanks for sharing it. Glad the whole thing felt straightforward from start to finish, and that was the bit worth calling out. Hope the next trip is just as smooth.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy

Easy. Price didn’t get pumped up like on others.

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Mr Sydenham,

A price that didn’t get pumped up is a good thing to come away with. Thanks for leaving that note — glad the booking stayed easy and the rate held where you expected it to.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Booking number #B61560078- SCAM

Booking number #B61560078 - AVOID AT ALL COSTS

Avoid this car rental company at all costs! Upon arrival we were told to pay a $1400 (AUD) “holding fee”, 4 weeks later we have not revived our “holding fee” back or any contact from the company at all.

When returning the car they had confirmed everything was fine and we would receive our holding deposit back, it has now been 4 weeks!!

When we try to contact the company, we cannot get through. When we leave an email, we receive 3 automated replies. You cannot get through to the company to receive your money back!!

All recent reviews show that this company will scam you! DO NOT HIRE FROM THIS COMPANY, THEY WILL SCAM YOU!

29 July 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello,
A point of context on the deposit itself: the security/holding deposit is held by the rental company directly on their own system, not by EconomyBookings, and the timeframe for its release is typically up to around 28 business days after the rental. So while it's frustratingly slow, you may still be within that window — though four weeks is right at the edge of it, which is why it warrants a proper look.

Your case is under investigation. We'll also note the supplier's conduct — the lack of contact and the delayed deposit return — to our partnership team for review, as that pattern is exactly what warrants scrutiny on their standing.

If the deposit doesn't come through shortly, a chargeback via your bank on that holding charge remains an option in parallel. But the case is being looked into, and we'll be in touch with the outcome. Thank you for your patience while it's worked through.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars

Quick process not many gotchas.

Quick process not many gotchas.
Price was good but the refundable $500 deposit is a pain.

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Andrew,

A refundable $500 deposit can still be a nuisance, even when the price is good — that’s the bit that tends to stick in your mind. Deposits are set by the supplier as a temporary hold, separate from the rental price, and they’re released on the supplier’s own timeline after the car comes back. Glad the process itself felt quick and low on gotchas; hopefully that makes the deposit side a little easier to place.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Excellent ease and competitive prices

Excellent ease and competitive prices. Full cover was peace of mind with booking.

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Daniel,

Competitive prices and the booking feeling easy from the start is a lovely combo to hear — thanks for calling that out, and for mentioning Full Coverage as the bit that gave you peace of mind. Glad it all came together cleanly for you. If another trip comes up, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Fast and easy

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Mohd Yatim Rosli,

Fast and easy is a lovely way to put it — glad the booking stayed simple for you from start to finish. Appreciate you leaving the note, and hope the next trip is just as straightforward.

Ethan Carter
Feedback Manager

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