ECL | Person-centred Care Reviews 350

I recently was in Winsford Care Home in Clacton on Sea from 28th Jan to 25th Feb 2026 under the Recovery To Home scheme. I came from hospital where I had treatment for Guilliam Barre Syndrome and had... See more

Massive shout out for Gabriella Twine the CAVS Info and Advice Coordinator for ECL South West. So cheerful and calming when we were faced with trying to settle mum back at home following a full hip re... See more

We are very pleased with the support we have been receiving from our ECL Job Consultant Mrs Katie Connolly. She has been very supportive and caring from day 1. Katie has been very encouraging through... See more

Louise Simpson was absolutely brilliant and so so lovely with my son and I today. She was very sensitive when asking and finding out necessary information during the screening process. My son suffers... See more

Useless a carer turned up to my dads saw his situation laughed and walked out Not happy with the service

Elaine and Caroline of the Inclusive Employment section of the Maldon Branch were excellent at helping David, my uncle, into work. They worked closely with him to find the ideal role. When he found a... See more

ECL Inclusive Employment have been very helpful and supportive in helping me achieve a paid job role. Without the support from my consultant Chloe who helped me secure my first paid job role and also... See more

My work coach Hannah has been brilliant at helping me find and manage suitable jobs that I otherwise would not have found due to my autism. Since our first meeting I have gained experience and suppor... See more

The ECL day centre team are wonderful. They are all so warm and welcoming, and for my mum who has Dementia the centre is just what she needs, with activities and crafts and games that keep her mind en... See more

I attended Crafty Drama’s show Scrooge on 5th December 2025. The show was fantastic, everyone was included. From not so abled to very abled, everyone got to take part. The customers really enjoyed the... See more

I want to say a massive 'thank you' to Diane Flore Yeou. You've been the most amazing Job Coach that Alfie and I could've ever wished for. Nothing is ever too much for you. Your love and passion makes... See more

It was a great experience in received from ECL and they helped me get the job I always wanted ! It is difficult because i was looking for an independent job role as I only like working alone and... See more

Working with Katie (ECL Community Connecter) has been amazing for me, everything has worked and is working extremely well. I always feel supported and cared for. My needs are listened to and respected... See more

Linda and Louise, the Inclusive Employment screening officers, visited my son and I at home following my request for help to find supported employment for my autistic son. He was very nervous ini... See more

Since day one of Wendy from ECL working with my son he has received an incredible amount of support. She always goes above and beyond to find him opportunities and to encourage his growth and skills.... See more

I wish to say how great Richard has been in all aspects of finding my son a job Richard has given my son a major boost in his confidence and arranged interviews and coached him in preparation and... See more

From the first taster day my Mother was made to feel welcome and valued. My mother attends twice a week and has such a good time she talks about nothing else for the next 3-4 days! Her needs are more... See more

Linda Lloyd screening officer for assisted employment was very good with our 32 year old daughter with a new diagnosis of autism . She was so empathetic and not judgmental even when our daughter was... See more

ECL have been Amazing over the last 10+ months. My Asd/Adhd Son was on a Supported Internship at Amazon Tilbury and was supported by a mixture of Job coaches. The 2 who I would like to thank personall... See more

Amena, thank you so much! You have wonderful since we joined your services and Ibrahim has felt very supported by you and he has grown to be very fond of you too! We found the volunteering job vi... See more

I am next of kin for a 96yr old very close friend who has no family and up until recently was able to live independently. Following a hospital admission it was clear she would need social care in di... See more

While i was there the people working at ECL made me feel very welcome and wanted to help me. i found their workshop sessions helpful and i hope they continue to help others.

Wonderful welcome from staff members upon arrival. The atmosphere is just lovely and the attention to detail to the environment is exceptional. Users of the service are settled, content and happy.... See more

I cannot praise the services of ECL enough. When my son qualified, he was seen, and allocated his Employment Consultant Caroline quickly. They met up every week, and Caroline was extremely attentive,... See more

Sheila has been absolutely astounding as a job coach. She has supported me to get a qualification. She is incredibly hard working and kind. She is an amazing person and has made such an impact on me.... See more

As an ex employee I visited the monthly Marylands Daycare dementia support cafe in Colchester today. A family arrived with their loved one who used to attended Marylands. The family still come to gain... See more

We have been training the staff of Loughton on the Virtual Dementia tour. Cannot express how amazing the staff did. Everyone in the building was polite kind and considerate and made us trainers feel v... See more

I have mild autism. I currently work at Odeon Cinema in Chelmsford which ECL have helped me apply for the job. Caroline supported me for a while and made sure there was some reasonable adjustments f... See more

My experience with ECL (Felicity) was great! She helped me motivate myself in applying and helping me with my CV. Been supporting me with applying and what to say, which is really useful. Now I have a... See more

We got the absolute pleasure of working with Mark Sansom an Employment Consultant at ECL, what a breath of fresh air, he listened to the needs and abilities of the adult, took into consideration th... See more

My mum started going to ECL in Loughton for one day a week earlier this year. She was initially really nervous about attending, but Oliver and the team were so welcoming, and quickly put her at ease,... See more

Friendly, accommodating and caring staff. My son thoroughly enjoys his time there, the staff ensure he has a varied day and his needs are met without any issues. I would highly recommend Walter Boyce,... See more

I want to say a profound thank you to Diane, Kingdom and the whole team at ECL. The assistance given and still being given to my son and to the whole family is beyond fantastic. Since we met at my so... See more

Katie at ECL has been fantastic at helping my son receive a job offer for his dream job. She has been very understanding throughout the process and has given great advice and support. Thanks Katie a... See more

I have been greatly impressed by the Day centre and all its staff at Torrington Drive Loughton. From the first time I met the manager Oliver he was so helpful and friendly. He is dedicated to carin... See more

My experience with ECL has been excellent and provided myself all the information required when needed.I have also secured employment which has improved my Mental Health after being out of work 4 year... See more

A big thank you to Linda and Caroline at ECL for all the help they provide. They are friendly and professional and have a wealth of experience in finding employment for people with special needs. Thei... See more

My Mum absolute loves it here. Everyone is so welcoming, kind and lovely. Perfect!! Activities, singing, wonderful lunch, drinks, snacks etc….wonderful place.

Today we had our initial appointment with ECL and the lovely Linda & Louise came to meet with us. They were fantastic with my son and very reassuring. The process was explained very well and they both... See more

ECL have been a massive help with finding me employment, with the standout individual being Melanie Johnson. From letting me know of opportunities that I would probably miss, to helping me optimise... See more

Really professional and engaged team who want the best for the candidates and the businesses they are working in. Were always available and nothing was too much of a problem and mostly, they care abou... See more

I am supporting a young Adult and have referred him to ECL. I attended the screen with they Young person. This was a positive experience for him and has now been accepted for further support. Both w... See more

We met with Louise Simpson at ECL today regarding support for my son, Freddie, and the experience was extremely positive. Louise was very attentive, kind, and genuinely understanding. She immedi... See more

The carers are amazing, they really treat the customer as an individual person, respecting their dignity at all times. Friendly and kind, couldn’t ask for more.

Wendy, Reece has helped me massively all the way to employment, from not having any idea of what i wanted to do for work to now working in somewhere i love and have masses amount of suppo... See more

I was having great trouble looking and interviewing for jobs and was referred to ECL, they have been so incredibly supportive and my consultant Erika has been truly amazing in my journey to employme... See more

This is company are great. Helped me in every step. Job hunting, applications, covering letters, sorting out my CV, supporting at interviews and checking on me at my new job. I highly recommend gettin... See more

My mother started attending the ECL in Loughton a couple of months ago. She was welcomed by the whole team straight away and made to feel at home. When I drop Mum off she lights up as she recognises... See more

Brentwood Essex Branch My disabled daughter goes there 3 times a week and loves it the smile is huge when she turns up and comes out laughing and giggling when we pick her up. They have to many... See more

I have been searching for jobs for a few months. Mel has helped me with my CV, Vocational Profile, interview practice, finding volunteer work and gaining confidence and experience. It has been fun!