Excellent!
Quality: 5
Value for money: 5
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The information on this page is based solely on product reviews written by customers of Echelon Fitness UK via Trustpilot.
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Product details
Purchase any annual or two year membership and receive free delivery!
All reviews
Inform you when they are half an hour away from delivering
Quality: 5
Value for money: 5
The free delivery offers no options with regard to delivery date and time meaning that is only suitable for those who don’t go to work, those who work from home or those who are willing to take holiday to receive the delivery. There is simply no flexibility. I would rather contribute towards the delivery cost and make sure I’m home when delivery takes place.
Quality: 5
Delivery was on time got a delivery slot and got a call from the driver to say he was 15 mins away perfect
Quality: 5
Value for money: 5
This was through BJS two man delivery. Team gave 3hr window for delivery on a Sunday, turned up 2 hours early while nobody was home and drove back to warehouse. On speaking with the office the following day once open, I was told that the team knocked my door and spoke to somebody who didn’t recognise the name on the order. This didn’t happen and it took me to offer sending cctv footage to the office for them to back down and re-arrange. They didn’t want the cctv once confronted. The team who eventually arrived were superb.
Quality: 2
All excellent
Quality: 5
Value for money: 5
Just as good as ones at the gym and love having English instructors
Quality: 5
Value for money: 5
Great communication Turned up on time
Quality: 5
Value for money: 5
Good delivery , on time
Quality: 5
Value for money: 5
Good comms and came within the slot provided
Quality: 5
Value for money: 5
How can you not give free delivery 5 stars? It's free
Quality: 5
Value for money: 5
Good communications a. D wait time not bad
Quality: 4
Value for money: 5
Good service
Quality: 5
Value for money: 5
Better than expected
Quality: 5
Value for money: 5
Excellent bike and service
Quality: 5
Value for money: 5
Delivered on time
Quality: 5
Value for money: 5
This is the second ti. I have been asked to review a product that has not yet been delivered. Very poor customer service.
Reply from Echelon Fitness UK
Hi Melinda. Having checked your order, we can see that it has now been delivered. We hope you are enjoying the Echelon Stride.
The product is amazing, however I was really impressed with the Echelon customer services and delivery company. Absolutely amazing help and support making the whole experience really enjoyable. Thank team Echelon.
Quality: 5
Value for money: 5
Excellent
Quality: 5
Value for money: 5