eBay Reviews 22,474

Revived my Ebay account from a couple of years ago, sold some expensive watches to tide me over financial strain and when the money is due, Ebay permanently suspends my account and witholds funds. No idea why, I am a law abiding citizen in the UK but not in Ebay only cares about Ebay world. Next step is trying to get hold of an Ebay that is doing it's very best to ensure you can't get hold of them. If you want to know what a dystopian AI future looks like.... Ebay

Sold an item and had funds confirmed 2 days later when all was well with the order. Was asked to add a new bank to withdraw money and told it would confirm in 48 hours and be available, to then come into the account when it is clearly sitting there being added and to say I have to add a bank account for seller costs although the costs were already deducted by Ebay from my balance. I now have to wait 6-8 WORKING DAYS for verification of my bank account although I linked it through my app. The customer service is completely useless and just say the same things to you with no further help other than 'you can just wait'. I am reliant on this money to live as times are very hard so to have this situation is just painful. Will not sell there again.

EBay is just shocking these days don’t know why anyone uses them when Vinted is just so much easier and straight forward. How buyer can return a laptop after it was sold over 2 month ago is shocking. How can you sell items on eBay if the buyers have forever to be able to return an item.

Ebay has been ruined. I've know idea what is going on with it but it has been getting worse and worse of a number of years. It's an inside job, somebody wants to destroy it completely.

I've been a registered member of ebay for years selling and buying and because a mobile phone number needs changing I cannot sign in without going through loads of ID stuff. I went in with my normal email and password, they phoned me back on the new number, and I confirmed identity with the code but they still want all the ID stuff. In the end to save the hassle I just purchased stuff as a guest? If they've used my email number for years to enter, had a password number confirmed on a phone (had the cheek to keep that number?) then why do they want my passport? What was the point of the code they put through on my phone?

Allowing a lot of mass produced art to be sold as original oak even though they say it’s not allowed when you report it and even send proof they come back with they didn’t find the listing to be in violation of their policy their determination was made using artificial intelligence well perhaps the system they use needs to be updated. Some mass produced art to avoid P. Wilson, L Eiford and G. Roy always check artist and signature. Hope this article saves some from being conned. More L Eiford have been listed to over a £1000.00 they are worthless tried reporting no hope on that with EBay all automated one seller even claims to be a fine art specialist has 2 of them for sale over £800.00 do not buy.

Reading all those negative reviews about ebay's simple delivery service I was one them giving negative reviews without checking the benefits, when you use eBay's simple delivery you are fully covered as a seller or a buyer,I sold an item and Royal Mail lost the item the buyer opened an item not received case, Ebay notified me I don't need do anything because I used eBay simple delivery I'm covered and they will handle everything that put my mind at ease,a few days later they notified me that they refunded the buyer and I can keep my funds,also as a buyer I bought an item and after a few weeks it had not arrived I notified Ebay that item didn't arrive after a day they concluded the item appears to be lost by the courier and refunded both me and the seller and a few weeks later the item finally arrived I contacted the seller and told him the item has finally arrived and since eBay has refunded me can I pay for the item he message me back saying keep item because eBay said he could keep the payment therefore we were totally happy, it's peace of mind using Ebay simple delivery service because once you take it to the parcel shop and get it scanned that's then eBay responsibility if the item gets lost or damaged by the courier it saves you from claiming against Royal Mail and other couriers, eBay handle everything you don't have to waste your time chasing couriers.I was so stupid jumping on the band wagon criticizing eBay simple delivery service before using it and realised all the benefits it gives you.Here is the Royal Mail tracking number of the lost item YA945596004GB

AI CHAT BOT IS THE WORST THING YOU COULD HAVE DONE TO YOUR CUSTOMER SERVICE OPTIONS. IT UNDERSTANDS NOTHING, YOU CANNOT GET PAST IT TO GET TO A HUMAN. ITS A FARCE AND A JOKE AS A SELLER. YOU ALONG WITH MANY OTHER COMPANIES SHOULD BE ASHAMED. ITS A DISGRACE

(Northerns268) is the vendor in question ,Literally half of eBay vendors have no business to be in business they are the most spiteful company to customers I've ever seen , I literally tried to pay for some with Klama wasn't much like £ 7 just wanted to try it , put a deposit down and they say the send your stuff but the don't till you pay the full amount I don't think they understand what installments are , pretended like they've posted that item even though they're clearly waiting for the next one payment that it would take to pay this literally just waiting for a payday on Friday no money or anything at all orders not being posted even though they say it has the seller is acting oblivious basically avoiding the question seeing all I'm so sorry when they're clearly not offering me my refund and then just ignoring me. Thanks a lot, could do with even £3 , it's better than starving ,don't buy online anymore in this economy is just negligible, cuz when you're hungry and literally have a financial hit they don't care they want to keep every last penny of your money even if they've not provided anything to you. The age of online shopping has gone it is s*** no it used to be good but just sucks now, if the product isn't faulty or misrepresented this will Rob you blind anyway, and then just try negate blame by saying you didn't contact the cell or even though you have in the seller's frankly just ignoring you

Awful awful experience, they blocked my account out of nowhere and refused to pay out my pending balance from sold items. I would never recommend anyone to sell on ebay.

How stupid can ebay be? - they do not allow you to put in your house number in your accounts - so when they send the Royal Mail to pick up a parcel it is just given the road name.
Why do the americans not think?

Just another experience of simple delivery wasting a seller a huge amount of time. Worst thing eBay has ever introduced.

ebay has gone so downhill in recent years that is is now nothing but a decaying shipwreck from a bygone era. Shockingly poor customer service, rife with scams, and staff completely devoid of ethics and goodwill. The other newer platforms like Vinted and so on have taken over, and for good reason. Lost my parcel in their courier's secure depot and wouldnt refund me at all despite trying for absolutely ages.

These lot are absolute piece of shit..been assist scammers to rob me of money, been patronising, rude antagonistic and just generally a criminal company..avoid avoid avoid

Seller on ebay sold a dodgy product and totally out of pocket rectifying problems. ebay don't care. Don't trust them and won't use again.

This platform does not provide adequate seller protection. Even when tracking, delivery photos, and GPS proof are provided, sellers can still lose ‘item not received’ cases. They are fraudsters.

Utterly ruined what was once an amazing buying and selling community.

From AI agents to age verification that simply does not work.

eBay have become far more concerned with trying to "catch up" and "innovative" that it's forgotten it started as a virtual car boot sale/flea market.

Buyers are trying little "tricks" to get money off after purchases as there are now guides online of how to force the eBay AI in your favour as a buyer.

Genuine eBay sellers are less and less willing to be helpful, who can blame them with the scams that buyers keep trying?

And if you want to buy a power tool now you have to share credit card details to "verify your age" BUT buying pornographic postcards is fine with no age verification - genius eBay!

If you do come into any issues prepare yourself for the world's most unhelpful "help guides" which are often out of date and finding you through a prior version of the site.

It's sad as I have been an eBay member since ~2008 but now it's mostly just Amazon with extra steps & not a place to buy and sell with your peers.

eBay, I beg of you, pls un-fk yourself!

Purchased item nov25 tyre pressure sensor which is electronic item covered uk 12 mnth warranty from Bargin4Ushop faulty item and apparently only 30 days to return or replace despite 12mnth warranty in uk on item etc. Ebay cant raise issue or won't. No disclosing of manufacturer and retail business seller says out of warranty despite less than 6mnths old first time used aswell

Careful as some weight loss patches are fake.

The owners of eBay have become very greedy, at first they charged a ransom for the item you listed, now they hide the same option under the name "buyer protection" which takes even more of your money.