East Coast Appliances Reviews 

140
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have just had Doug from East Coast Appliances visit our home to repair our 20 year old Smeg cooker. A failed oven control switch prevented the fan oven operating. An outstanding service, Doug fou... See more

Rated 5 out of 5 stars

I have used East Coast Appliance before years ago and Doug was amazing. That’s why when my oven packed i contacted them again . Fast efficient service and my oven was fixed in no time . Tyler came thi... See more

Rated 5 out of 5 stars

We have had East Coast Appliances out a few times to mend our Neff hide and slide cooker and also our Neff dishwasher. On all occasions East Coast have been great setting up appointments and have arri... See more

Rated 5 out of 5 stars

Great service from star to finish, he arrived on time, was really pleasant and easy to deal with and fixed our range cooker quickly by replacing 3 elements. Everything is working perfectly again. He a... See more

Company details

  1. Appliance Repair Service

Written by the company

Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry! We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services. We repair almost all makes and models and offer a 3 month guarantee on our work. We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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4.9

All reviews

(140)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, easy booking, polite, punctual, and kept informed at all times of cost, delivery, and appointment time. Would definitely recommend.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Non-Spinning Blomberg Washing Machine

These guys are amazing!! Add them to your phone contacts to save time!
Despite being booked solid they fitted me in and arrived bang on time, 7am the following day (ouch! 😂).
They were super efficient and extremely careful when removing the fully integrated appliance (kick boards had to come off etc). Machine was fixed and spinning again within 30mins of their arrival, everything put back, clean and tidy.
Couldn’t fault them, very happy. Thanks guys 🫶

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Washing machine leak

Called Eastcoast appliance as my washing machine had developed a leak. Booked me for their earliest date, gave me a message to say they were on their way. Quickly and efficiently solved the problem, showed me what to do if it happened again.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Washing machine repair

I called East Coast Appliances on Monday wanting a repair on my faulty Samsung washing machine. Tyler come round Tuesday morning and was able to fix my machine with no problems at a good price. Excellent, quick & professional service 👏

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Washer Dryer Issue

Had Dug out to look at my washer dryer today. He was friendly, professional, and really informative, explaining the issue clearly and giving me honest advice on the best course of action. I really appreciated the time he took to make sure I understood my options. Excellent service – highly recommended.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Our washing machine broke down and they came out very quickly and fixed it for us. They correctly diagnosed what the problem was before they even arrived, which meant they had the parts that they needed already. Douglas was really friendly and really clear on what he was doing throughout. The price was quoted up front and this was the price we paid, there were no surprises or extras. A really great service all round!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended …

Communication from the start was very clear and we received regular updates on visit times etc.
The engineer, Douglas, was very knowledgeable and thorough. He gave us very sensible advice on managing the problem we had with our washing machine.
Overall a fantastic service at fair price highly recommended!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Quick, polite, efficient. Turned up on time as agreed. Fixed my dishwasher with minimal fuss, left my kitchen cleaner than when they arrived. Would highly recommend.

10 June 2025
Unprompted review

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