East Coast Appliances Reviews 

140
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have just had Doug from East Coast Appliances visit our home to repair our 20 year old Smeg cooker. A failed oven control switch prevented the fan oven operating. An outstanding service, Doug fou... See more

Rated 5 out of 5 stars

I have used East Coast Appliance before years ago and Doug was amazing. That’s why when my oven packed i contacted them again . Fast efficient service and my oven was fixed in no time . Tyler came thi... See more

Rated 5 out of 5 stars

We have had East Coast Appliances out a few times to mend our Neff hide and slide cooker and also our Neff dishwasher. On all occasions East Coast have been great setting up appointments and have arri... See more

Rated 5 out of 5 stars

Great service from star to finish, he arrived on time, was really pleasant and easy to deal with and fixed our range cooker quickly by replacing 3 elements. Everything is working perfectly again. He a... See more

Company details

  1. Appliance Repair Service

Written by the company

Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry! We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services. We repair almost all makes and models and offer a 3 month guarantee on our work. We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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4.9

All reviews

(140)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

SMEG cooker repair

We have just had Doug from East Coast Appliances visit our home to repair our 20 year old Smeg cooker. A failed oven control switch prevented the fan oven operating.
An outstanding service, Doug found the problem, sourced a replacement part and on his return visit fitted the new component, tested the oven and returned our cooker to full service. Absolutely terrific professional work. A fully assured recommendation.
No fuss, trusted and very reasonable costs too.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

I have used East Coast Appliance before…

I have used East Coast Appliance before years ago and Doug was amazing. That’s why when my oven packed i contacted them again . Fast efficient service and my oven was fixed in no time . Tyler came this time to fix my appliance and very helpful and would recommend Tyler or Doug any day of the week. If you need anything fixed by a trusted company this is the one to use .

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, came out when agreed within the time and kept me updated. Was honest about the washing machine state of unrepair and helpful to finding a fitted replacement.
Would definitely use again and recommend.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

East Coast Appliances- professional, friendly and gets the job done

We have had East Coast Appliances out a few times to mend our Neff hide and slide cooker and also our Neff dishwasher. On all occasions East Coast have been great setting up appointments and have arrived on time with notice. Douglas has been to us a few times and is professional, friendly and explains things in plain English. I would recommend and use your services again. Many thanks!!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish from my first call to diagnosis and repair, quick efficient clean and tidy . Would definitely have these guys back if I had a problem with my washing machine .
Always a relief to find quality tradesman

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional, friendly, and fast service

They were professional, friendly,
and found and resolved the issue very quickly. I was very pleased with the service provided.

30 April 2026
Unprompted review
East Coast Appliances logo

Reply from East Coast Appliances

Thank you, Eddie, for your kind feedback. We’re really pleased you found our service professional, friendly and fast, and that we could get the issue resolved quickly for you.

Rated 5 out of 5 stars

Efficient and with a smile.

Efficient and with a smile.
Contacted the company via web on Sunday. Monday morning received a call to arrange the visit.
Wednesday repair done.
Nice professional team👍🏻

22 April 2026
Unprompted review
East Coast Appliances logo

Reply from East Coast Appliances

Thank you, Marie, for your lovely feedback. We’re really pleased our team could arrange and complete your repair efficiently and professionally, and we appreciate your kind words.

Rated 5 out of 5 stars

Efficient

Efficient, knowledgeable and good customer service.

16 April 2026
Unprompted review
East Coast Appliances logo

Reply from East Coast Appliances

Thank you, Tom, for your kind feedback. We’re pleased you found the service efficient, knowledgeable and backed by good customer care.

Rated 5 out of 5 stars

A great service - highly recommended

We had the pleasure of working with Doug from East Coast Appliances this week. He replaced our cooker. Doug did a fantastic job, tackling some unexpected hurdles with ease. He was professional, friendly, did an excellent job and was very competitive on price. We'll certainly be using Doug for all our electrical needs in the future.

8 April 2026
Unprompted review
East Coast Appliances logo

Reply from East Coast Appliances

Thank you, Philip, for your kind feedback and for mentioning Douglas. We’re really pleased we could get your cooker replacement completed smoothly despite the challenges, and we appreciate the recommendation.

Rated 5 out of 5 stars

Brilliant

Douglas was really helpful and super fast, we finally have a working fridge! Lovely team, highly recommend:)

9 April 2026
Unprompted review
East Coast Appliances logo

Reply from East Coast Appliances

Thank you, Skye, for your lovely feedback and for mentioning Douglas. We’re really pleased we could get your fridge repair sorted quickly and appreciate the recommendation.

Rated 5 out of 5 stars

Oven repair

Had Douglas out today to repair an oven. He was extremely helpful and took no time to repair the problem. Took time to explain the problem and what he was doing the whole time he was here. Was a pleasure to talk to and felt extremely satisfied with the service.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from star to finish

Great service from star to finish, he arrived on time, was really pleasant and easy to deal with and fixed our range cooker quickly by replacing 3 elements. Everything is working perfectly again. He also took our old parts away, which was really appreciated. Would definitely recommend and will use again.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Tyler who has done a great…

Thank you to Tyler who has done a great job replacing the broken element of my Belling range oven.
I thoroughly recommend East Coast Appliances - Tyler was quick to make a visit appointment, totally punctual, polite & professional. I will definitely book ECA again if I have future appliance problems.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Sorted the oven seal problem on the…

Sorted the oven seal problem on the first visit. Unfortunately the seal cracked a further two times. But they continued to source a better seal and fixed it at no extra cost.
Thank you for your perseverance , keeping me informed and so far, it’s mended !

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Very quick to respond to my initial…

Very quick to respond to my initial enquiry and organised a convenient date and time within the week.

Very professional, helpful, friendly and efficient service and a reasonable price, overall very satisfied and would definitely recommend them to others.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Have used this company to repair a…

Have used this company to repair a faulty fan in my oven. I have to say I found Doug to be reliable and very knowledgeable. I'd have no hesitation in recommending him to anyone looking to have an appliance repaired.

21 January 2026
Unprompted review

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