What a lovely experiance, I qualified for free shipping so wasn't expecting a speedy delivery during the cold weather and holidays. However when it did arrive there was a lovely hand written note apol... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm happy with my product, which was delivered swiftly and packaged really well. This company show with their actions how eco-focused they are, as all the packaging was recyclable and biodegradeab... See more
Company replied
Any company who behaves with 5 star quality deserves a bloody excellent review. I've used Paul Mitchell Clarifying 3 shampoo for a number of years (I'm adjusting to the new packaging but I like it!).... See more
Company replied
Always wary of ordering from unknown retailers, but saw reviews here and went ahead. Able to order individual versions of the product I wanted that are only available in multi-packs from the brand its... See more
Company replied
Company details
About Earthly Love
Written by the company
100% CRUELTY FREE
Founded by hair industry professionals
Earthly Love brings salon quality products and expertise directly to you. With years of experience and two active salons, we stay up to date with the latest trends and advice.
We are committed to ethical haircare
Working only with brands that uphold ZERO animal testing. We believe in beauty without harm, using high-quality, sustainable ingredients to nourish your hair while respecting all living beings. Our vision is to provide effective, compassionate, and guilt-free haircare that you can trust.
All of our packaging is sustainably sourced and eco-friendly
We use recyclable boxes that are sealed with our branded biodegradable gum tape instead of plastic tapes, and inside the boxes we use compostable packing. The parcel nuts that we use inside the boxes are made of corn starch and they actually dissolve in water! Which we think is amazing!
Our goal is to make your shopping experience seamless. We care about animal cruelty and the environment, but we also care about your experience with us, and we would love to hear from you! Your feedback really helps us improve, so please feel free to reach out to us!
Contact info
Earthly Love Ltd, 150 Grange Road, Layton, FY3 8PG, Blackpool, United Kingdom
- 07368184715
- admin@earthlylove.co.uk
- earthlylove.co.uk
5.0
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Earthly Love
Thank you Catherine for the great review! Steve & The Team x
Reply from Earthly Love
Thank you for the 5 stars Natalie! Thanks Steve & the Team x
My delivery was fast and packaged…
My delivery was fast and packaged lovely. Excellent service thank you ☺️
26 June 2025
Unprompted review
Reply from Earthly Love
Thankyou so much for the 5 Star review! Steve & The Team x
Great price and service
Great price and service will definitely be using Earthly Love again.
7 June 2025
Reply from Earthly Love
Thankyou for the 5 Stars Karole! Steve & The Team x
Reply from Earthly Love
Thankyou Ms Hancock for the great review! Steve & The Team x
Very easy to order very quick delivery…
Very easy to order very quick delivery in degradable packaging. Definitely recommend
18 June 2025
Reply from Earthly Love
Thankyou for the 5 stars Rae! Steve & The Team x
Reply from Earthly Love
Thankyou Paige for the 5 Stars! Steve & The Team x
Reply from Earthly Love
Thanks Rachel for the great review! Steve & The Team x
Reply from Earthly Love
Thankyou for the 5 star review Phoebe! Steve & The Team x
Great all round
Easy to order, quick delivery & great price. Would definitely use again & recommend.
13 June 2025
Reply from Earthly Love
Thanks Liz for the 5 Stars! Steve & The Team x
Such a lovely company
Such a lovely, people and eco friendly company. Everytime I buy I get a call checking my delivery requirements and it is seriously speedy delivery. Plus all their packaging is biodegradable/recyclable. The little compostable package nuts are just so fun to watch dissolve in water, just like that! Will always buy my products here, thanks guys x
17 June 2025
Unprompted review
Reply from Earthly Love
Thankyou so much for the lovely review Arianna! And I'm glad to hear that your item got delivered to you ok, thankyou for choosing us! Cally x
Reply from Earthly Love
Thankyou for the 5 stars! Steve & The Team x
Reply from Earthly Love
Thankyou for the 5 star review Gayle! Glad you are happy with our service, Steve & The Team x
Fantastic company
Earthly Love went above and beyond to get my goods to me in time. Customer service and the fantastic ethos and products of this company make them my new go-to in the future!
11 June 2025
Unprompted review
Reply from Earthly Love
Thankyou Fi for the great review! So happy to hear that you are pleased with our service and will return to us in the future! Best wishes, Steve & The Team x
Excellent
Always competitive on price and dispatched quickly and well packaged. Thank you!
27 May 2025
Reply from Earthly Love
Thankyou for the 5 Star review Claire! And thankyou for your return custom, we appreciate you! Steve & The Team x
Quick delivery 🚚 and a very good price…
Quick delivery 🚚 and a very good price way cheaper than on the high street ( I purchased olaplex gift box) beautifully packaged and great communication would highly recommend 100% satisfied
3 June 2025
Reply from Earthly Love
Thankyou Gill for the great review! Glad you are happy with our service and packaging, Steve & the Team x
Great experience
Great experience, good prices, eco packaging, will purchase from here again ⭐️
30 May 2025
Reply from Earthly Love
Thankyou Rose for the 5 star review! And thankyou for mentioning our eco packaging, Steve & the Team x
Great products at a really good price
Great products at a really good price. The website is easy to navigate and my order was packaged well & arrived when expected. What more could you ask for, thank you Earthly Love!
30 May 2025
Reply from Earthly Love
Thankyou Marian! So glad that you are happy with our service and products! Steve & the Team x
Quick delivery and nicely packaged.
20 May 2025
Reply from Earthly Love
Thankyou for your 5 star review Claire! Steve & The Team x
Fast delivery and easy to order.
29 May 2025
Reply from Earthly Love
Thanks Vanessa for the great review! Steve & the Team x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.