Dynamo Fitness Reviews 

To be honest, I am extremely disappointed with the way I have been treated and the level of service I have received from your company. Considering I have spent approximately $35,000 on a home gym, I expected a much higher standard of customer service.

Firstly, I was misled by your sales representative, who advised me that the four-station machine came complete with its own attachments. When it was delivered, it came with none of the attachments that I had been led to believe were included.

To make matters worse, the machine itself arrived scratched. Rather than replacing or properly repairing the damaged parts, someone simply sprayed over the scratches with touch-up paint, which has left the machine looking even worse than it did originally.

The installation experience was equally disappointing. Your installer left my home looking like a pigsty, with rubbish and packaging left everywhere. When I raised this with him, his response was simply that it "wasn't his job" to clean up after himself. I found that completely unacceptable.

Following my complaint, I was promised that your company would arrange for cleaners to come and rectify the mess. Since then, I have heard absolutely nothing. No one has contacted me, no cleaners have been sent, and there has been no follow-up whatsoever.

What is equally disappointing is that no one from your company has even bothered to check whether the equipment is functioning correctly or whether I am satisfied with my purchase. After spending this amount of money, I expected a level of after-sales service that reflected the value of my investment.

Overall, I feel let down by your company from the sales process through to delivery, installation, and after-sales support. This has been a very poor customer experience, and I believe your company needs to address these issues urgently.

I would appreciate a prompt response outlining how you intend to resolve these outstanding concerns.

Fantastic experience at Dynamo. Sarah was great. Very helpful and made the purchase quick and easy.

The guys at Success took the time to explain the pros and cons of a home gym vs a functional trainer. For me maverick home gym made sense because of stations. I felt listen too and the staff knew there stuff without being pushy.

Great experience purchasing my MF10! Rhiannon provided amazing customer service, she was welcoming, listened to my needs, and took the time to help me find the right machine. It arrived perfectly packed with great assembly instructions. Excellent quality and value for money!

Easy going staff, prompt delivery and installation

The girl in the showroom was very helpful and delivery and installation was on time. The equipment works as expected.

Fantastic customer service. Prompt replies to emails. A very smooth and easy purchase considering I was buying from interstate. I would definitely recommend Dynamo Fitness.

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & that confirmation would follow which didn’t happen. I had to call to find out day before which makes it little difficult to organise as I work & have commitments.

Edited to 5 stars. Appreciate the response & understand that sometimes things don’t happen as planned.

My questions were answered clearly.
Able to get stock early.
Pick up was straightforward and staff was helpful to load into the car.

Great help and friendly. Had everything needed for home fitness.

A great experience. All staff were knowledgeable and helpful.

The staff are great, they don't linger around trying to make a sale, they give me space they are very informative, & service is great.

I've recommended them to friends and family

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well, exactly as I expected. It was a great purchase from your wonderful sales representative Cameron. Thanks so much.

Extremely accommodatin. We can't fault the way the boys worked and set our gym room up.

Very happy with a strong well made product,Works very well as it is supposed to, Staff were very helpful , thanks Bryan.

I recently purchased gym equipment from Dynamo Fitness and couldn’t be happier with the experience. The team was professional, friendly, and extremely knowledgeable, taking the time to help me choose the right equipment for my needs.

Very friendly staff and very helpful

Good advice on what piece of equipment to buy and an excellent installer who is contracted to Dynamo. Great service all round.

Just good helpful service. When they didn't have an item in stock that I wanted they upscaled for me at no extra charge

The service provided was exceptional. Every member of the team demonstrated a high level of professionalism and contributed to ensuring that my experience was positive from start to finish. The staff were knowledgeable, informative, and readily available to provide assistance whenever required.

Based on my experience, I would not hesitate to engage their services again and would confidently recommend them to others.