DXO Pl 8 remains my favorite photo software. It is clear, intuitive and easy to use. Results can be perfect at times. Customer support is now more responsive and timely. I wish there were more detaile... See more
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There is a bit of a learning curve but high ISO images are rendered very well and are better than just usable. Still enjoying the learning especially with masking but I highly recommend so long as you... See more
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I bought this after reading a review by Mark Denny. I have used the program about 2 dozen times. There is a reasonable learning curve. Results on dark photos are superior to denoise in LRC only. Up... See more
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The Nik Collection 9 is a fantastic toolkit for all types of photographers. Kudos specially for the Silver Efex once I shoot mostly in B&W. The updates are reliable. Once you get familar with your wor... See more
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Company details
Written by the company
For over 20 years, DxO has been at the forefront of innovation in photographic software. We are the creators of DxO PhotoLab, widely regarded as the best RAW development software for passionate photographers. We revived the legendary Nik Collection, originally from Google, and developed essential tools like DxO PureRAW, DxO FilmPack, and DxO ViewPoint, all trusted by the most demanding photographers. Developing groundbreaking software is at the heart of what we do.
Contact info
3 Rue nationale, 92100, Boulogne-Billancourt, France
- dxo.com
4.5
Excellent
1K reviews
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Replied to 97% of negative reviews
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I use Pure RAW and it woks fine.
23 August 2026
Reply from DxO
Hello Doug,
Thanks for sharing your experience!
We’re glad DxO PureRAW is working well for you and hope it continues to bring the best out of your photos.
The DxO Team
Excellent products but delivery needs improvement
I purchased Pure Raw 6 and am presently trialing Photo Lab 10. Both excellent products for what they do and best of all NO subscription fees!
This alone has moderated the very LOW score I would give for delivery of new updates. It would seem that the competent people who program the functionality in the actual applications are the polar opposite to the people who manage the delivery of updates.
Want to upgrade your application? You better have a saved copy of the previous version that works because there is an excellent chance that the new version will have some BS drama including crashing.
To make it worse, DxO does not keep previous versions available so you can roll back. So you are left with frustration and have to open a ticket which may end up with a fix for your issue (which could be widespread) within a week if you’re lucky.
If it was not for the excellence of the software *when it works* their products would not be on my computer. Their attitude towards keeping previous stable versions sucks.
29 August 2026
Reply from DxO
Hello Grumpy Goat,
Thank you for your candid feedback.
We’re very pleased that you value the quality of DxO PureRAW and DxO PhotoLab, as well as our perpetual licensing model.
We’re sorry, however, that your experience with updates and the inability to easily roll back to a previous version has caused such frustration.
We understand how important reliability is to a photography workflow, and your feedback on update delivery and access to previous stable versions is valuable to our team.
We’re committed to improving your experience.
The DxO Team
Reply from DxO
Hello Klaus,
Thank you for your kind feedback! Awesom!
We’re delighted our team could resolve your technical issue so quickly and get you back on track.
The DxO Team
Best around.
Been using the Nik Collection since it was made by Nik. Never regretted it. Quality is No.1 and a whole bunch of modules to choose from and/or combine on layers.
27 August 2026
Reply from DxO
Hello Dwight,
Thank you for being with Nik Collection for so many years!
We’re thrilled that its quality and creative flexibility continue to earn your trust.
Here’s to many more years of bringing your photographic ideas to life!
The DxO Team
Quick response and accurate fix.
20 August 2026
Reply from DxO
Hello Woodpaul,
Thank you for your feedback!
We’re really pleased our team could respond quickly and provide the right solution straight away.
The DxO Team
Not any better than other programs
For the images I have tried this program with, I have not found it to be any better than other denoise programs. Also it is supposed to be accessible from within photoshop via the plugins panel but it isn't.
Response to DxO
The denoising done by this program is good, but as mentioned, no better than other programs that I have and use. And for the specific images that I was hoping it would be better (animal fur with high ISO), it wasn't satisfactory but neither were other programs.
I purchased the full program, not the trial version, and installed from the link that was sent to me. It title of the program appears in photoshop in the plugins panel, but clicking on it does nothing. I reinstalled the program, but still had no luck. I will contact the support team to determine why is isn't working as it should.
18 August 2026
Reply from DxO
Hello Joan,
We’re sorry your trial experience didn’t meet your expectations. Our denoising technology is widely recognized by photographers around the world, although results can vary depending on the images and workflow.
Regarding Photoshop, both DxO PhotoLab and DxO PureRAW have a dedicated plugin. If you installed only the standalone trial version, the corresponding plugin also needs to be installed for it to appear in Photoshop.
If you need any help with the installation, our support team will be happy to assist: https://support.dxo.com/hc/en-us/requests/new
We hope you’ll have the opportunity to give it another try.
The DxO team
Reply from DxO
Hello Franz-Josef,
Thank you for sharing your experience!
We’re really happy to know you’re enjoying our software and its AI-powered features.
We hope it continues to be a valuable part of your photography journey.
The DxO Team
The product support was excellent and…
The product support was excellent and the issue was resolved successfully. Thank you very much for your help.
21 August 2026
Reply from DxO
Hello MG,
Thank you so much for your kind words!
We’re delighted our support team could help and get everything resolved successfully.
We truly appreciate you taking the time to share your experience.
The DxO Team
Software update fixes problem.
My problem with 6.5 was fixed the next day with a software update
20 August 2026
Reply from DxO
Hello Bruce,
We’re glad the issue was resolved so quickly with the software update.
Thank you for taking the time to share your experience!
The DxO Team
DXO support gets 5 stars
Fast reply with a quality answer that actually fixed my Pure Raw issue, super JOB!
27 August 2026
Reply from DxO
Hello David,
Thanks for the five stars!
We’re delighted our support team responded quickly and helped resolve your DxO PureRAW issue.
We truly appreciate your trust in DxO.
The DxO Team
There was a glitch with an update some…
There was a glitch with an update some days ago but the team at DxO have sorted that, hence four stars. It does what it sets out to do very well, and since the latest update (after the one which broke PureRaw) it's seems to be moving a lot faster.
20 August 2026
Reply from DxO
Hello Zbysiu,
Thank you for your honest feedback.
We’re glad the issue was quickly resolved and that DxO PureRAW is now running faster for you.
We appreciate your patience and your four stars!
The DxO Team
From unpromising to highly presentable.
DXO Pure RAW6.5.1 has helped to deliver punchy images from unpromising surroundings. Fast action of badminton in a poorly lit sports hall is brought to life with the actions of colour balance, smoothing of grain and sharpening of image.
This has been a game-changer for me and my images.
20 August 2026
Reply from DxO
Hello Tom,
We’re thrilled to hear DxO PureRAW has been a game-changer for your photography, especially in challenging conditions like indoor sports.
Bringing difficult shots to life is exactly what we love to hear!
The DxO team
If you think DXO saves you $$ think again.
Software is ok, noise reduction is excellent. Takes much longer to edit images than Lightroom. If you are buying it to save money that is not the case for me. Today is Sept 3rd 2026. I spent $239 at the end of March 2026, yesterday they came out with version 10 and they want me to pay an additional $130 to upgrade!!!!! I will just stick with Adobe, at least I know what to expect from them. Other than noise reduction DXO leaves much to desire.
3 September 2026
Unprompted review
Reply from DxO
Hello Bert,
We understand your frustration, especially since you purchased DxO PhotoLab 9 in March and DxO PhotoLab 10 was released on September 1.
Our major releases follow a regular annual cycle, generally around the same period each year. When you purchased PhotoLab 9, you acquired a perpetual license based on the features available at that time, and that version remains fully functional and supported.
PhotoLab 10 brings new features and improvements resulting from the ongoing work of our R&D teams. Upgrading is entirely optional if these additions do not meet your needs. Unlike a subscription model, our perpetual licenses allow you to keep using the version you purchased, while major upgrades are paid for those who wish to access the latest developments.
Our Support team has already reviewed your request, and your feedback regarding our upgrade policy and pricing has been shared internally.
The DxO team
Helpdesk gives fast response with…
Helpdesk gives fast response with working solution for my problem.
20 August 2026
Reply from DxO
Hello,
Thank you for your feedback!
We’re glad our support team could respond quickly and provide an effective solution.
The DxO Team
Noise reduction is the best in the…
Noise reduction is the best in the market. Details it recovers and improves are fantastic.
20 August 2026
Reply from DxO
Hello Can,
We’re thrilled to hear you’re so impressed with the noise reduction and detail recovery.
Thank you for your great feedback!
The DxO Team
Come for the fantastic clean-up, stay for great support and development.
Been using it for about two months. Really superb noise cleanup, almost out of this world, no exaggeration. Only gripe was that the masks were not that accurate, but with the arrival of DXO 10, that seems to be resolved (have not upgraded yet). And I really appreciated that they issued a bugfix for an issue I experienced within weeks of me reporting it. So yes, I have faith in this company.
27 August 2026
Reply from DxO
Hello Luc,
Thank you for your trust!
We’re delighted you’re enjoying the noise reduction and that our team could address the issue you reported so quickly.
We hope the improved masking in DxO PhotoLab 10 will make your experience even better.
The DxO Team
Great program and fantastic customer service
First of all, I use DxO PureRaw and it's an incredible good program and easy to use. After an update I had a little problem with the program not starting up and got in contact with customer service. Their reaction was very prompt and very friendly. An example for other companies!
20 August 2026
Reply from DxO
Hello R.S.,
We’re thrilled that DxO PureRAW has become such a positive part of your workflow.
It’s also wonderful to hear that our support team was able to help quickly and kindly when you needed them.
Thank you for your recommendation!
The DxO Team
Reply from DxO
Hello Sam,
We truly appreciate your recommendation!
We’re glad our team could provide you with fast and helpful support.
The DxO Team
Photolab 10 and Pureraw 6 are Amazing
Price discounts actually worked! Software is very powerful. I am coming from LR (10+ years) and have not found any issues in features and results. I am grateful for not having to pay a monthly fee and worry what the next price increase will be! I love both Photolab 10 and Pureraw 6.
19 August 2026
Reply from DxO
Hello Dirk,
We’re delighted to hear that DxO PhotoLab and DxO PureRAW have made such a strong impression after your many years with Lightroom.
It’s great to know you’re enjoying both the results and our no-subscription model.
Thank you for your trust and support!
The DxO Team
Reply from DxO
Hello Kenosis,
We’re thrilled to hear our apps are your top choice for photo editing. Thank you for your support!
The DxO Team
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