DW Toolshop Reviews 1,369

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered impact wrench, dispatched nearly straightaway & had it next day. Great service highly recommend. Great tool & plenty of power & at reasonable price.

Rated 4 out of 5 stars

Easy to deal with, good value and good customer service. The only thing that let them down was the delivery company they used. Eventually got my delivery today 12 days after it was shipped. Michael in... See more

Rated 5 out of 5 stars

Really impressed with fast delivery. Had an issue with one of the batteries for my strimmer. I sent an email and someone responded in less than 24hrs. They scheduled a collection for the next day for... See more

Rated 5 out of 5 stars

Easy ordering and prompt delivery. Product (hose on a free-standing reel) arrived on time and was exactly what was ordered. Good quality and robust so happy to pay the asking price. Delivery perso... See more

Company details

  1. Tool Store
  2. Air Compressor Supplier
  3. Construction Machinery and Equipment Store
  4. Drilling Equipment Supplier
  5. Fastener Supplier
  6. Welding Supply Store

Written by the company

Welcome to DW Toolshop, established in 1977 and grown to be one of the UK and Irelands largest independent tool and equipment retailer. FREE delivery available. Great savings on top brands of Power Tools, Hand Tools, Garden Machinery and Workwear.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Ordered impact wrench

Ordered impact wrench, dispatched nearly straightaway & had it next day. Great service highly recommend. Great tool & plenty of power & at reasonable price.

9 August 2024
Rated 4 out of 5 stars

Top marks apart from the delivery

Easy to deal with, good value and good customer service. The only thing that let them down was the delivery company they used. Eventually got my delivery today 12 days after it was shipped. Michael in DW Toolshop followed up with the delivery company. Great customer service!

2 August 2024
Rated 4 out of 5 stars

Good product

Good product; big enough for me & not too heavy. I wanted a step up from using secateurs because my arm was hurting & I believe this is it. Fair price, quick delivery.

27 June 2024
Rated 5 out of 5 stars

High Standards: Reasonable Prices: Knowledgable Staff: Really good range of goods

•A few months ago I was in Macon Bolts & Nuts Ltd Dunmurry. I wished to buy bolts but they were out of stock & the helpful salesman suggested that I try Denis Wilson of Glenavy Ltd.!!!!
•That was a brilliant referral because when I travelled to Glenavy I did indeed get my bolts plus other items!
•As soon as I entered Dennis Wilson’s shop I was immediately made to feel very welcome & treated like a “regular customer”
•A lovely atmosphere with plenty of craic & banter - obviously a happy workforce!
•Recently on 19June’24 I was back in Dennis Wilson’s Glenavy shop & this time Matt McNicholl was so helpful when I explained exactly what I needed & the
Ultra Tape All Weather Adhesive waterproof flashing tape recommended by Matt was superb! I bought x2 10M rolls & today I was back for x4 more rolls.
• I applied this fantastic product around our decking gazebo roof polycarbonate panels & friends who also have a residential spec Aspen Lodge with the same gazebo/roller blinds - saw ours & wanted to apply the same product!!!!
• Before leaving Kesh this morning I phoned Matt McNicholl & true to his word he reserved x4 more rolls - for me to pick up today before close of business
Thank You very much Matt!!
• During the phone call Matt asked all about the Flashing Tape I had applied over the weekend & was genuinely interested to hear my comments & he said “I love it when a plan comes fruition”
• Finally - When I arrived into the shop this afternoon 25/June/24 Matt was so pleased to see my “finished product photos” & made me feel as though I was a valued customer who had spent hundreds of pounds!!
“Your staff are your biggest asset”
“Treat everyone (pupils parents & others) exactly how you would like to be treated yourself”
I was a senior teacher for 35 years & this advice was given to me by a retiring vice principal - @ the start of my career - it works!!!!!
* Brilliant shop well stocked
* Very reasonably priced goods
* Friendly knowledgable staff
* Nice relaxed atmosphere
* I’ll be back & will definitely endorse👍

25 June 2024
Unprompted review

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