I have been in dispute with this shocking company since December. Ordered mid December. Never received the order. Was promised a refund in January which wasn't honored. 10 emails later, no response... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scam. Fake company. Do not use I wish I had reviewed this site before placing an order Numerous emails, direct messages on Facebook and instagram since late November One reply early December offe... See more
Company replied
Ordered a present on March 11th. Confirmation said delivery in April. This didn’t happen and no communication either. Has not responded to request for refund. UPDATE 09/05/24 Re-sent previous ema... See more
Company replied
This is beautiful lingerie, great quality and super fit. I’ve had several pieces and they don’t disappoint. Suspender clasps are good quality and the material is also very good. Not your average high... See more
Company details
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, item arrived on time. Gorgeous item, beautifully made, great fit (ordered small, I’m a size 8/10)❤️
Absolutely stunningly beautiful
Absolutely stunningly beautiful! I absolutely love the Belle body suit. Totally exquisite, thank you so much! It looks beautiful ❤️
Ordered a present on March 11th
Ordered a present on March 11th. Confirmation said delivery in April. This didn’t happen and no communication either. Has not responded to request for refund.
UPDATE 09/05/24
Re-sent previous email and received a reply to apologise for delays in processing orders. Offered next day delivery or refund and chose to take delivery which then arrived promptly as promised.

Reply from Dutchcouragelingerie
Started with Belle and now I’m…
Started with Belle and now I’m obsessed! Nothing cheap like other online places can be ❤️
Unprofessional response
Approximately two days ago, I posted a genuine one-star review on Trusted Pilot to share my dissatisfaction with the lack of response to my previous emails sent to Dutch Courage over a period of 3 weeks . Despite sending my enquiries to their registered customer service email address provided on their website, I did not receive any acknowledgment or resolution
until I posted a review on trusted pilot In order to alert other potential customers about this issue, I felt it necessary to leave an honest review.
To my surprise, Nikki the owner reached out to me via her personal email address, claiming that she had indeed responded to my emails and suggesting that they may have been filtered into my spam folder. I reassured her that this was not the case, as I diligently checked all folders and found no trace of her alleged responses. Our subsequent email exchange involved me explaining this situation, and eventually, I received a refund for my purchase that day.
However, what truly disappointed me was the unprofessional and rude manner in which Nikki handled the situation. In her email, she explicitly stated that I was not welcome to shop with her company again and even went so far as to say she had blocked my address from placing orders. Such behaviour towards a customer who provided a genuine review, with the intention of warning others about the lack of response, is both disheartening and unbecoming of a reputable business.
As a customer, I believe it is crucial to have open and transparent communication with businesses, especially when issues arise. It is disconcerting to encounter such dismissive and disrespectful treatment when all I wanted was a resolution to my initial concerns. While I had no intention of shopping with their company again, I cannot help but question the professionalism and customer service practices that led to this unfortunate incident.

Reply from Dutchcouragelingerie
AVOID - NOT HOW TO CONDUCT A BUSINESS
My husband made an order from Dutch Courage Lingerie early Dec 2023. By mid-Jan 2024 we had not received the order or any information. Both my husband and myself have sent emails, Instagram messages and then a message via the 'shop' app. When I got a reply in early February, I was told a replacement for the missing order would be dispatched by the end of the week. We are now in March and despite twice trying to make contact to chase the order, there has been no response. This is theft. Dutch courage are happy to take your money but apparently do not sent out your items.

Reply from Dutchcouragelingerie
This is beautiful lingerie
This is beautiful lingerie, great quality and super fit. I’ve had several pieces and they don’t disappoint. Suspender clasps are good quality and the material is also very good. Not your average high street stuff that is often a wear once only quality, this gear is top, and has had some very good compliments when it’s on too! I would highly recommend.
A great combination of high quality products and customer service
An easy uncomplicated service.
Having made three separate purchases all products have been alluring, comfy and high end.
Thank you! Xx
Beautiful products, lovely business
Beautiful products from a lovely business. I received a bodysuit which fits perfectly - it’s super comfortable and makes you feel great. I will absolutely buy more!
Brontë
Partner very impressed by the quality and fit. Very nicely presented as well.
Good communication from Niki.
Caelia Set
Bought Caelia Set, for my partner. She Loved it and the sizing was spot on. Thanks
Terrible service - avoid at all costs
Initial process was great, order arrived in super quick time. However, i needed to return the item and it took a while to get a response on how to do this. The item was returned in early January and i have not heard a word since. I have replied numerous times to emails from Niki, so i know i am using the correct email address. I have not had a single response since the email she sent telling me where to send the return.
Lack of communication
Having contacted the company numerous times, via email and the Shop website, I am still waiting for my refund. I have proof of postage stating the item has been received their end, which was the middle of December 2023.
Beautiful set
Bought the Runa set and I really love it, even nicer in reality than online. Such nice colours and detailing. Fits well.
Absolutely gorgeous lingerie sets
Absolutely gorgeous, sexy underwear sets. I have 2 sets of bras, knickers and suspenders now from Dutch Courage Lingerie and they are made of the most beautiful fabrics. The fit is great and they are perfect for date nights. I highly recommend them.
I love my items good quality and I feel…
I love my items good quality and I feel great when wearing them fast delivery highly recommend
Beautiful lingerie
Very beautiful lingerie of great quality, no issue with purchasing or delivery, would definitely buy again in the future.
Fantastic company with much on offer to suit all tastes
Willow crotchless body
Willow crotchless body
Absolutely love this body suite. Perfect size feels amazing on and my partner loved it also Perfect for leaving on while still able to continue with intended fun. One of the things m partner hated about lingerie is not be able to enjoy me in it having to remove the item before continuing with intended fun which makes this the perfect item as we can fully enjoy the item and continue with the fun.
Beautiful Belle Body
Beautiful flattering underwear.
Comfy under clothes and for sleeping in.
Very happy and would highly recommend
Superb products and service
Bought item for my wife for her birthday. It looks and feels very luxurious, sexy and very good quality. I can't wait to see her wearing it. I will be sure to shop with DCL again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







