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durkintactical.com Reviews 

705
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 217 reviews, reviewers overwhelmingly had a great experience with this company. Many people regularly highlight the exceptionally fast delivery times, excellent customer service, and very affordable pricing across a wide variety of available components. Buyers frequently mention that the online store is straightforward to navigate, and they consistently praise the solid overall quality and reliable performance of the items purchased. Though some customers experienced rather frustrating issues with missing components or incorrect items showing up in their packages. A few reviewers also noted occasional functional problems with specific mechanical parts, alongside unexpected occasional delays in shipping notifications and customer communication responses.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and affordability, frequently mentioning that items... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast shipping times and orders... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the durable materials,... See more

Price

Clients share positive opinions on price, consistently highlighting great sales, affordable rates, and... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The handguard I ordered was shipped missing a proprietary barrel nut. I used the website page to send 3 “contact us” messages regarding this issue and none of them were replied to. Called twice and se... See more

Company replied

Rated 4 out of 5 stars

It showed up with the wrong takedown pins but they did get ahold of me and sent the proper ones. I appreciated that greatly!! The collapsing stock did need a thinner washer to properly engage t... See more

Rated 5 out of 5 stars

*Update on Review* I gave a 1 Star Review when I had no tracking number, I got a review email before a tracking email, but it arrived randomly, so I'll retract my bad review and give it a good honest... See more

Company replied

Rated 5 out of 5 stars

Have been a customer of Durkin Tactical for several years.They never disappointed me. Excellent choices, killer pricing, they know their customers and what they want. Shipping is speedy. It’s why I... See more

Company details

Written by the company

Our mission at Durkin Tactical is simple: provide robust gun build kits at unrivaled prices. On top of our unbeatable gun parts prices, we offer military, firefighter, first responder, and wholesale discounts, along with shipping insurance options.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

705 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(705)

223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Failed pieces

I bought a3.5 micro buffer and it failed i tried to reach out 2 different ways and go no response
Jayyjames2343@gmail .com

28 May 2026
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Reply from durkintactical.com

We’re sorry to hear that you received a faulty part. We take issues like this seriously and worked directly with you to resolve the situation. We provided a full refund to ensure the issue was taken care of.
We appreciate you bringing the problem to our attention and giving us the opportunity to make it right. We’re always working to improve our products and customer experience.

Rated 1 out of 5 stars

Received a subpar kit

Received a subpar kit. Every part of it was trouble. My first contact was about non-functioning dust cover. And from there it was every part. I got highly pissed because I did not receive a timely email back. I called the phone number and they didn’t take phone calls. As I got more pissed, I let them know that it was all junk and didn’t intend to do business with him anymore. Did not even try to rectify the situation at all. Buy from Palmetto State Armory. You will have a better experience.

2 June 2026
Unprompted review
durkintactical.com logo

Reply from durkintactical.com

Hello Gary, Our team answers responds to emails during business hours- after the weekend we responded to you Monday in a timely manner. During this interaction, our team experienced behavior that included abusive language and threats, which we do not tolerate toward our staff.
While we welcome constructive feedback and are always willing to address legitimate concerns, we are committed to maintaining a safe and respectful environment for both employees and customers.

Rated 5 out of 5 stars

A+++

Pretty fast shipping, easy to track it. As always good deals on everything.

31 May 2026
Rated 2 out of 5 stars

I sent an email prior to this review…

I sent an email prior to this review regarding the issues with no reply but numerous rate the product emails. The slide finish and overall design look good but performance is very poor. With the numerous fail to fire and fail to feed issues (15-20%) with numerous brands of ammo, factory and aftermarket mags and factory and aftermarket frames, the slide assembly is unreliable at best. Since this has been used it’s no longer eligible for return, these issues wouldn’t present themselves until the slide was used. Very disappointed and will now have to find another slide elsewhere.

3 June 2026
Unprompted review
Rated 3 out of 5 stars

Still waiting for my order to be…

Still waiting for my order to be received. It's been a week

22 May 2026
durkintactical.com logo

Reply from durkintactical.com

Thank you for placing your order with us. You order was shipped out on 5/23 and Delivered today 5/29- Our Customer Service Team will be reaching out to you to verify you have received your order! We appreciate your support

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