Duplicator Reviews 82

I had an outdated backup file for a plugin that was no longer operational. The team at Duplicator.com went above and beyond to figure out how to use the data from this plugin to get our website restor... See more

A very solid Wordpress site backup solution, which I've used for over eight years on numerous sites, both large and small. It has rescued migration failures more times than I can count. On top of... See more

Had major issues with Godaddy and desperately wanted to get away. First attempt to backup the site failed due to all kinds of blocks they built into their systems to lock in their clients. With the he... See more

Superb Customer and Tech Support! I love what they're doing in Duplicator because we the customers, only speak to a single point agent until the problem is solved. It's a common experience being tr... See more

Sinds the acquisition par Awesome Motive, price keeps rising! Below prices for Duplicator Pro. Shameful. Jan 31, 2026 $159.60
 Jun 23, 2024 $138.00
 Jun 23, 2023 $55.20
 May 9, 2022 $41.40
 M... See more

I used this once. It did the trick but not as good as backup buddy. Got hit with a renewal fee but no renewal email reminder. They do say I was sent one but as usual with these companies, there wa... See more

I recently switched from WP Optimal State Pro to Duplicator. I haven't decided which one I prefer yet, because they are similar but not quite the same, and in some respects they complement each other.... See more

Duplicator is an amazing WordPress plugin and solid. I have used it for over 5 years and it helps me move sites with ease. We give it to clients so they can also create and manage backups themselves i... See more

I had to contact support because I was having a problem with the auto-backup feature. It generated errors day after day. The tech support team from Duplicator was super responsive. They not only respo... See more

Really top! They helped me a lot and very quickly. I couldn’t manage to make a backup of a site to install it locally. They basically did everything for me and then told me which settings they had cha... See more

Thought-through, reliable, and easy-to-use backup software. Tested different backup and restore software solutions, but have been sticking to Duplicator Pro for years now, easily migrating sites and b... See more

Fantastic service! I missed the Halloween Sale, but after sending a quick email to support, they replied within a few hours and still gave me the 60% discount. Super fast, friendly, and helpful. truly... See more

Really excellent service at a great price. Migrated my Wordpress site from Godaddy Deluxe Hosting cPanel to Google Cloud Platform virtual machine instance running Wordpress. They were totally knowle... See more

I was able to connect with one person who understood my problem. It took many emails to experiment with different possible solutions to the problem (because it was an unusual problem) but I always... See more

The support staff were able to access my system and they diagnosed the issue and adjusted my settings. They then ran a couple of tests to confirm things were working. I then ran out a test and they ha... See more

Duplicator is an essential plugin for WordPress that I used for 6 years, managing various different websites over that time. On more than one occasion, the backup of our site is the only thing that sa... See more

Duplicator is a great way to migrate your Wordpress Website, for example when changing hosting Providers. Big thanks to the Support as well - very quick and helpful when experiences issues. will defin... See more

Faysal Alom supported me in a very tricky issue and its was amazing. very professional an patient. I got an explanation for every single topic. Amazing support there.

Had to change my plan a little late, and they obliged without question or hesitation. Been using Duplicator Pro for many years in a professional capacity, in my opinion it is the most reliable WordPre... See more

Duplicator is simply excellent in every way. They were so helpful, knowledgeable, thorough, and kind. I'd recommend them over and over again.

Great Plugin that can save you so much work. Even the free version is incredible, but the payed offers even more useful options! Great support as well

Support isn't always this efficient from many service providers. The assistance I got was exceptional. it was from someone who was keen to assist. Thank you

I reached out to Duplicator support because the migration of a 7 year old website did not succeed. The support specialist did an extraordinary job by making it compatible in a test environment and ins... See more

Duplicator is a great plugin for both site backup and migration in a smooth manner. Everything happens in the background, with minimal intervention required. We can't do without this plugin in several... See more

I used Duplicator Pro for a staging site; it works very well, and I’m very satisfied with it. A very reasonable price for its features.

Duplicator has been fantastic from start to finish. The plugin works reliably and makes migrations incredibly easy, but what impressed me most was the exceptional customer support. They handled my re... See more

They followed up with my problems and concerns and they were with me all the way through until I was able to retrieve my web data, they even coded unique php script for me and my unique web backup res... See more

I truly appreciate the customer support from Duplicator and their willingness to help – something that’s rare these days. It’s one of the best plugin support experiences I’ve ever had. Highly recommen... See more

The support team was quick, responsive, and got it done right! The information they provided as clear and very easy-to-follow. This support experience gives me high confidence to try out their whit... See more

Support = Amazing ! I had some issues with filtering and setting up a template and the support team helped with everything.

I had a problem backing up a fairly large (400+ MB) WordPress site to OneDrive. I emailed support and it was fixed in a few hours. The slight downside is I have struggled with their licencing in... See more

Super impressed. Extracted a 65GB site from a multisite install to a single instance without issue.

Really good helping center, but in fact the plugin has everything to work easy and smooth to upload the backups. I'm really relieved 😁😁😁😁

When I had issues in trying to restore an older backup, Support Engineer, Mohammed, provided excellent suggestions to restore this important Duplicator Pro backup. World-class product and top-of-the-l... See more

I have been using Duplicator for about 11 years as a Wordpress developer. It's ease of use is far superior to anything else I have tried. I get solid reliable backups and uploading a newly developed s... See more

The product works great, and support when needed has always been excellent. I use it on all of my client sites.

Software works perfect for years. * years a customer and still love the easiest way to create backups there is! Even their customer service is responsive and Actually helpful! Would absolutely reco... See more

Duplicator has made my website testing much more safer when making changes to our site by having a test site to test changes.

extensive and helpful technical help. Duplicator was on top of my issue till it was resolved - incredible support. Recommended!!!

I have truly never experienced such excellent customer service in all my professional and personal experience. Thank you Faysal and the team.

Very perfect support by David. Thanks

The migration was a success. Clear, well-explained process.

I spent two days trying to figure out how to migrate a single site from a WordPress multisite to a new domain, and nothing was working. I finally tried Duplicator Pro, and the migration took less than... See more

Problem solved. After spending a number of hours trying out different options to resolve why Duplicator wasn't completing any backup I submitted a Tech support ticket. By the next morning the problem... See more

I had it working previously. Same themes, same host. Now it takes ages to make a backup and when that is uploaded, the plugin does not recognise the upload. I've tried multiple times with .zi... See more

Excellent support and migration experience I recently migrated my WooCommerce website using Duplicator Pro and I must say the experience was excellent. The support team was incredibly re... See more

CAM ALERT! Deceptive Subscription Practices & Huge Price Hike without Notice! 😡 I'm writing this review to warn others about the incredibly dishonest subscription practices o... See more

Fantastic support, really quick and helpful, highly recommend.

Support: Quick response and support in solving the problem. Thanks

I’ve been a Duplicator customer for a year, and unfortunately my recent experience was extremely disappointing. The subscription auto-renewed for $400 without any clear or noticeable reminder on... See more