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Dukanji SE B2C Reviews 25

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TrustScore 1.5 out of 5

1.6

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1.6

Bad

TrustScore 1.5 out of 5

25 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Bluff

Bluff, beställde varor för snart 3 månader sen, har inte fått något eller hört något från dem!

Har skickat flera Mail men har inte fått svar.

Nu läser jag detta
På deras hemsida

Important Update: 2022.10.01

Due to technical issues, recently we are not processing the orders we are lately receiving. orders which we won't be able to fulfil will be cancelled and refunded.
Refund will be automatic and there will be no need to contact the customer support. refunds can take up to 2 months to be procced.

Dukanji will be fully operational again in the beginning of May 2023, we don't recommend you to place any orders until then.

21 March 2023
Unprompted review
Rated 1 out of 5 stars

Warning!

Not getting my order though its already played. Sent several emails and they are not getting back to me.
No way to call.

Do not order from this bluff store!

13 December 2022
Unprompted review
Rated 1 out of 5 stars

I placed ordered 3 months ago

I placed ordered 3 months ago, nothing shipped so far. I tried to reach them several times, no answer from them. It is written in their website that sending items may take upto two months therefore I waited till 2 months before I take action. I have a secreenshot that I made payment for items in tehir website. Now I will complain about them to authority that is responsible for online purchasing.

7 July 2022
Unprompted review
Rated 1 out of 5 stars

Bluff

I made an order 22 August and have still not received it. Did not get an confirmation email either. I sent an email to them about this and they have not replied.

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I've made an order from this website few weeks ago, and when I reached out they told they have a technical issue but they fixed my order and plus they gave me a coupon code of 621 kr exactly same what I have paid for my order! I wish them to solve their problems and good luck..

3 February 2022
Unprompted review
Dukanji SE B2C logo

Reply from Dukanji SE B2C

Hello Issam,

We apologies for the issue we have and be sure that we are doing our best to solve it as fast as we can.

Looking forward to serve you again,
Regards /Customer Support

Rated 1 out of 5 stars

Köp inte från denna har butik

Köp inte från denna har butik, de aldrig skicka fram!!!

لا تشتري من هذا المتجر ، فهم لا يشحنون أبدًا !!!

Do not buy from this store, they never ship !!!

------------------
Svar till Dukanji AB:

ni svara inte alls email eller telefon, min order från förra året:

Order ID: 101227
Date Added: 14/08/2021

Payment autorized with amount: SEK 731.89
Transaction Id: 238432762173401088
Payment type: Swish

1 February 2022
Unprompted review
Dukanji SE B2C logo

Reply from Dukanji SE B2C

Hej GVD,
Jag hjälper dig gärna. vid kontroll har vi ingen beställning med ditt namn. vänligen ge oss ditt ordernummer och fullständiga namn för att följa upp. annars kommer denna recension att rapporteras som bluff och falsk recension.
Det är väldigt lätt att skriva falsk recension här!
Mvh /Customer Support

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