D-Store Manchester Reviews 

2,195
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Some of the best customer service I've experienced anywhere. Were honest about not having my purchased item in stock, were straight on the phone to apologise and offered to send a newer model without... See more

Rated 5 out of 5 stars

I’ve been buying Dainese from these guys pretty much since I’ve been riding (& that’s been longer than I care to remember now) and they’ve always delivered knowledgable, friendly advice and efficien... See more

Rated 5 out of 5 stars

Fantastic store, great prices, great range of products and the staff are very helpful too. I’d recommend this store to any biker as if you need something fast, they send it out very quickly if you ord... See more

Rated 5 out of 5 stars

Absolutely perfect shopping experience! Knowledgeable staff, spacious and quality kit that’s “clean”. In that there’s not hundreds of specifics, say leathers that some may have been hanging sin... See more

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Clothing Store
  3. Motorcycle Dealer
  4. Motorcycle Shop
  5. Protective Clothing Supplier
  6. Sportswear Store

Written by the company

D-Store Manchester has a great range of motorcycle leathers, jackets and gloves, with over 30 years' specialist Dainese and AGV knowledge. High quality motorbike clothing and helmets with FREE UK Mainland Delivery available on orders over £50.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(2,195)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Jacket and Excellent Customer Service.

I bought a Daninese Racing 4 Jacket which for no fault of D Store Manchester arrived with a faulty zip.
One phone call later and the jacket was returned and replaced with a new one completely hassle free.
Very impressed with the jacket and very impressed with the Customer Service received from D Stores Manchester.

27 August 2025
Rated 5 out of 5 stars

Brilliant guys

Brilliant guys. Took my AGV Pista GPRR in with a broken visor button today Sunday 17 Aug. The guys at D-Store had a replacement part in stock and fitted it there and then. Service doesn’t come much better than that. Thanks very much.

17 August 2025
Unprompted review
Rated 4 out of 5 stars

Easy to shop and purchase with

Easy to shop and purchase with. 4 stars because Parcelforce said it would deliver on the Tuesday but it arrived on the Wednesday, which I appreciate is not a DStore criticism. Would buy from DStore again

27 July 2025
Rated 5 out of 5 stars

Fast

Fast. Well packaged. Two items came separately.

17 July 2025
Rated 2 out of 5 stars

Failure to address issues

Helpful on phone, but repeated failure to deal with requests pertaining to the item I bought.

29 June 2025
D-Store Manchester logo

Reply from D-Store Manchester

We are waiting for a return phone call from you so we can resolve your issue

Rated 5 out of 5 stars

Purchased a RST Tractech Evo 4 suit

Purchased a RST Tractech Evo 4 suit, boots and gloves,
Poorly packaged items.
On inspected the 1 piece suit 1 of the attached knee sliders has a massive wide scratch, I expect items I buy to at least look new.
After a few unanswered emails they got back to me.
Apologising for late reply due to being busy and a pair of new RST knee sliders are on the way and tracking given. Next day delivery excellent after sales and customer service.

6 June 2025
Unprompted review
Rated 3 out of 5 stars

Not as advertised.

I ordered an RST Endurance jacket from their website because I preferred the one advertised rather than the patterning on the same jacket elsewhere. When it arrived it was the same as the others but too late before a 1000mile ride for the British Legion to do anything about it. Explained the problem over the phone and was told that it was probably a pre production photo but they are still using the same photo so still mis selling products.

31 May 2025
D-Store Manchester logo

Reply from D-Store Manchester

The incorrect images have now been removed. Thank you for bringing this issue to our attention

Rated 5 out of 5 stars

Great set of leathers

Great set of leathers, service from D-Store Manchester service was excellent,

Awesome packaging, came in time, great product. An absolute pleasure to deal with.

29 April 2025
Unprompted review
Rated 1 out of 5 stars

Too Busy to Support Customers

I have a defective airbag jacket which I use for daily commuting. I contacted Dianese online via web chat for support but this was uneventful. I was asked to contact a local supplier. I tried the Manchester store on Tuesday morning and was advised the shop was busy but someone would call back later that day. It has now been two days without response.

The after sales/technical support service I have received is very poor and I am left with no support for a device which was purchased as a life saving device and used daily.

6 May 2025
Unprompted review
D-Store Manchester logo

Reply from D-Store Manchester

The issue with your jacket has now been resolved, although you purchased the jacket from elsewhere.

Rated 5 out of 5 stars

Products (Dainese jacket and back…

Products (Dainese jacket and back protection) were dispatched next day (ordered at 4pm) and were with me the day after. Packed well so as to keep the goods protected and in good condition. Great service.

29 April 2025

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