Drowsy Sleep Co Reviews 183

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their luxurious quality and how comfortable they are to wear. Many people report significant improvements in their sleep quality and find the products to be essential for their nightly routine. The user experience is frequently described as positive, with consumers appreciating the ease of use and the overall effectiveness of the items. However, some customers have expressed dissatisfaction with their orders and the delivery service. A few people reported issues with incomplete or incorrect orders, and some experienced delays in receiving their items. There were also mentions of concerns regarding delivery charges and perceived misleading discounts.

What people talk about most

Product

Reviewers express high satisfaction with the product, particularly the sleep masks. Many customers describe... See more

Quality

Consumers find quality to be positive, with many praising the luxurious silk, comfortable fit, and effective... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with unfulfilled or... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise quick shipping and... See more

User experience

People report positive experiences with the user experience. Many customers praise the comfort and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered the mask in black. Arrived super quick and in a beautiful box. Exactly as described, padded and feels very luxurious and provides complete blackout. The only negative thing I have to say,... See more

Rated 5 out of 5 stars

I've purchased multiple sleep masks from Drowsy for myself and family members. Everyone loves them and now can't sleep without them or with anything else. They are so comfortable and block out so much... See more

Rated 5 out of 5 stars

Have purchased two Drowsy Sleep Masks and wouldn't use any other brand. The silk is luxurious. The mask is the perfect size, so comfortable you wouldn't know you are wearing it. I have just ordered... See more

Rated 5 out of 5 stars

I was gifted this by my husband, I hadn’t heard of them before and now I cannot recommend it enough! In the 4 weeks I’ve been using my eye mask, I’ve noticed an in incredible change in my skin, especi... See more


Company details

  1. Home & Garden

About Drowsy Sleep Co

Written by the company

We're obsessed with sleep because we've experienced firsthand what happens when you don't get enough of it.

We prioritise quality to create unmatched sleep products that make a real difference to our own rest, which is why we’re proud to share them with the world.

Since its launch, our flagship product, the award-winning Drowsy Sleep Mask, has earned praise from beauty editors and become a go-to for those seeking restorative rest.

Our mission is to make bedtime an irresistibly luxurious experience, helping you melt away the day's tensions and embrace the sleep you deserve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

The mask feels great quality but I…

The mask feels great quality but I found it heavy and it does move about when you sleep/ move around. I would say it’s not worth the price tag. I have a cheaper silk one and find it lighter and stays in place even with movement.

24 November 2024
Rated 5 out of 5 stars

These sleep masks are wonderful

These sleep masks are wonderful. Beautiful silk, so comfortable and cushioned. They block out the light and provide some muffling of sound as they wrap around and cover ears. I have just bought a new one because it was in the sale and I loved the pink colour however the one I have had for a very long time is still perfect. They wash well either in a hand wash or machine gentle wash with detergent suitable for silk.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

These beautiful silk Drowsy masks are ⭐️⭐️⭐️⭐️⭐️….

I’ve always used eye masks….. but these Drowsy eye masks are on a different level!!! ⭐️⭐️⭐️⭐️⭐️ all the way. I’ve had mine now for about 5 years and it is still brilliant even after washing!!! And I’ve just run out of the SOS oil which I love too!!! Simply can’t sleep without it. There!!! I’m all set for many more sleep filled nights once my delivery comes!!! Thank you Drowsy!!!!

18 August 2024
Unprompted review
Rated 5 out of 5 stars

These masks are amazing

These masks are amazing! My mum is having multiple MRI scans and she was terrified of the claustrophobic feeling but since she started wearing these during she’s relaxed and happy. I now keep them in to give as gifts. Everyone loves them 🙏

11 August 2024
Unprompted review
Rated 5 out of 5 stars

I have loved these ever since I…

I have loved these ever since I discovered them. I have bought them for all my family. They all love them as well. I have recommended your company to lots of people and they all swear by them as well.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

This has changed my life!!

This has changed my life!!
Sleep has improved 💯 so comfortable to wear, couldn’t go a night without it. Looking forward to my new purchase of the lighter summer version to use in the warmer nights….. thank you x

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing silk pillowcases

Bought a pair of Tuscan Kiss pillowcases, and the colour and the quality of the silk is beautiful, so much so I have just bought another pair. Certainly recommend the Company and their products. Blown me away!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

cannot sleep without it

cannot sleep without it. I have 4! i just cannot sleep without it, anywhere. it comes on holiday, work, car journeys.. it's the grown up comforter that you had no idea that you needed. No plump creased face, wake up fresh! Blocks out all sunlight.. the most amazing invention.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Very comfortable, Eyelash protection sleep mask works great for long lashes

The sleeping mask is super comfortable and helped improve my sleep during a trip to the Arctic this summer with 24h daylight. For long eyelashes, natural or artificial, I would recommend the Eyelash Protection sleep mask. This mask truly protects my eyelashes from getting messy or squished while also being very comfortable to wear.
I tried the original sleep mask first and struggled a bit with my long lashes, but customer service was super helpful with getting me the right mask for my needs! I would 100% recommend this sleep mask and this company!

11 June 2024
Unprompted review
Rated 5 out of 5 stars

I bought drowsy a couple of years ago

I bought drowsy a couple of years ago. They are so good that I gave mine away as a favour and never got it back. I reluctantly replaced mine with 2 cheaper masks and here I am again buying my own sleep mask. I love a bargain but sometimes the quality lasts and speaks for itself

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Second sleep mask…..

Just bought my second sleep mask and pouch. This is a game changer for me and has helped to improve my sleep no end. I cannot sleep without it. Total blackout, no facial creases that I had off my Blissy silk mask, comfortable and not hot to sleep in. Price tag is definitely worth it and you won’t regret it!

29 June 2024
Unprompted review
Rated 5 out of 5 stars

I love this product soo much

I love this product soo much. So much in fact that this is my 9th sleep mask. I travel a lot but whether I'm home, in a hotel or on a plane I wouldn't sleep try without my drowsy sleep mask. Washes brilliantly. Feel luxurious and I think just the act of putting it on now tells my brain to sleep

21 June 2024
Unprompted review
Rated 5 out of 5 stars

I bought the drowsy Black mask and when…

I bought the drowsy Black mask and when i used it I felt that my eyelashes were getting squashed (They arent false ones ) .So i purchased another mask, the one with the eye sockets as i love the masks .Feel very luxurious .I also have the silk pillowcases .Wash well on 30 degrees quick wash, I dont put any detergent in and lower spin cycle .

14 June 2024
Unprompted review

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