DrMediSpa Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, professional, and knowledgeable approach, making them feel comfortable and well-cared for. The service is frequently described as excellent, with many appreciating the detailed explanations, personalized treatment plans, and the natural, classy results achieved. People also highlight the positive user experience, noting the efficiency, ease, and the overall supportive environment of the clinics. However, some customers also noted issues with customer service, particularly regarding communication and responsiveness. A few reviewers felt their concerns were not fully acknowledged or were handled dismissively, leading to frustration. There were also isolated instances where individuals reported dissatisfaction with treatment outcomes, and concerns about the effectiveness of certain treatments were not adequately addressed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and caring... See more

Service

Clients share positive opinions on service, highlighting the incredible care and attention to detail from... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the high-quality products and... See more

User experience

Users describe positive interactions with user experience. Many customers report consistently outstanding... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the kindness and reassurance... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had a skin consultation at Dr Medi Spa Knightsbridge, and the experience was excellent from start to finish. I was made to feel comfortable right away by the welcoming Mariana who was m... See more

Company replied

Rated 5 out of 5 stars

I have been using Dr Medispa for a number of years now for various skin and hair treatments prior to their expansion. All staff are very approachable and attentive. The environment is very friendly,... See more

Company replied

Rated 5 out of 5 stars

First time visiting the clinic in Loughton, was extremely happy with my experience! Dr Shah and Lucia were so welcoming and made me feel comfortable straight away. The way they work as a team to offer... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised my this company. I was very nervous to get masseter Botox to help with tension and migraines as I don’t like needles and have never done anything like this before. The 2 con... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Laser Hair Removal Service
  3. Medical Clinic
  4. Medical Spa
  5. Skin Care Clinic

Written by the company

Dr MediSpa is devoted to supporting your complete wellness. We provide a broad range of cosmetic options for both men and women, including surgical and non-surgical treatments, to rejuvenate and enhance the natural beauty of your face and body. From our sleek, contemporary clinics in Loughton, Essex, Marylebone and Knightsbridge, London, we offer cutting-edge cosmetic and aesthetic treatments tailored to your needs.


Contact info


4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Alice has helped me so much

I travel from Norfolk to the Loughton clinic to see Alice, and there honestly is no other place I’d go to. When I first came to Dr Medi Spa I had really bad acne and nothing was helping me, until I came here. Alice listens to me, never makes me feel insecure about my skin and is always there to make me feel good again. I have struggled with my skin for almost 7 years now, and after all that time this is the best my skin has ever been. Thank you Alice.

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Expert advice & a top service

Grace gave me a great consultation, she really listened to my concerns and tailored a bespoke plan taking extra care to ensure all of my needs would be met. Grace explained everything in detail and was really knowledgeable. Thank you Grace. I can't wait to see the full plan and book in. 7

7 February 2023
Unprompted review
Rated 5 out of 5 stars

CO2 Alma eye resurfacing

I’m a huge fan and advocate of boutique family-run businesses. I’ve experienced big monster clinics and, frankly, there is nothing to compare - just a random person in for a treatment. Not at Dr Medispa. From the wonderful staff, who always greet you with your name (this is big for me), with their courteous manners and demeanour, to the aesthetics assistants who make you feel safe and at ease and, by not means last, on this occasion Dr Solomon. What a gentle and wise consultant. What knowledge of the business and also of his peers in the industry. Ask him all the questions and get all the answers. Employees help make a business stand out from the jostling crowded market, these clinics have got it nailed. A* all the way!

7 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing results

As always a first class, five star service from when you first walk through the door. The reception team are so welcoming and the atmosphere is warm and friendly. My treatments are always explained thoroughly and my personal ‘skin journey’ reviewed. Suggestions on how to keep my skin in tip top condition are always discussed and I feel this bespoke approach is why I return each month. Thank you as always for such wonderful treatments!

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Dr Somji and his assistant were amazing right from the get-go. Listened to my concerns, and explained everything so well. Told me exactly what needed to be done and advised against any treatment he felt I didn't need to spend time and money on which is what I loved about him - honesty and integrity. I achieved the results I was looking for and will definitely be going back to him in 2 years time :)

1 September 2022
Unprompted review
Rated 5 out of 5 stars

I came see Dr Somji re my scar…

I came see Dr Somji re my scar treatment plan and to see if he can help with the areas around it. He and his friendly staff made me feel so at ease and always feel I am in good hands.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Goodbye to Migraines

Great service, very professional. The nurse took her time to explain what to expect and what I should do/avoid after the procedure. Dr. Solomon took the time to ask the right questions and explain every step of the procedure. No more migraines since!

2 September 2022
Unprompted review
Rated 5 out of 5 stars

"Dr Solomon is one of the best…

"Dr Solomon is one of the best dermatologist I know his exceptional with his skills, knowledge, and experience in providing the best skin advice. Dr Medi spa provides the finest, the most reliable and professional Dermertology service in town. Very happy with my experience Thankyou”

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Dr Bruno and Grace are phenomenal!

I’ve had an amazing experience with Dr MediSpa! Grace gave me a skin consultation ahead of my wedding and has been giving me amazing hydrofacials for a few weeks now. She is so friendly and knowledgable, always making sure I have the nicest experience. I also recently had nose and chin filler, as well as Botox with Dr Bruno Amendola and Grace following a consultation. Dr Bruno was so gentle and really took time to understand my concerns and the outcome I wanted. He made sure he only treated the areas needed and not to overfill. Grace was so kind and reassuring throughout my treatment. The two of them really put me at ease and I’m so beyond happy with the result. There just isn’t anywhere better than Dr Medispa, you know with 100% certainty that you’re going to be well looked after and you’re safe in their hands. Everyone’s knowledge and attention to details is second to none. I couldn’t thank Grace and Dr Bruno enough for their work, they are perfection!

11 July 2022
Unprompted review
Rated 5 out of 5 stars

What a lovely experience

What a lovely experience.
I was very nervous but I was reassured by Dr Tino Soloman that I was suitable for my treatment.
He was very patient with the questions I had and explained himself very clearly.
I can’t wait to start my treatment very soon.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Travelling from Cheshire to London for…

Travelling from Cheshire to London for treatment. I found Dr Somji to be very professional, informative and knew exactly what was required. No hard sales tactics just good professional recommendations that would work. I am absolutely pleased with the results and would certainly recommend Dr Medispa to any other clinic.

27 June 2022
Unprompted review
Rated 5 out of 5 stars

My lips are better than yours, lol!

I had my lips done by Dr Somji and OMG they’re just perfect!! Quite simply, my lips are better than yours, lol!
Dr Somji, I can’t thank you enough. Thank you so much for my amazing lips and for giving me my confidence back…. I’ve missed this face.

7 June 2022
Unprompted review

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