Drivse Reviews 3,367

The 20 thousand up sells made me try to cancel my order.
The product is good.
Only problem keeping it from being GREAT is the fact that it only has 3 nozzle spray settings.

It was fine until the metal around the hose unraveled and the plastic liner started to bubble out until it was cabbage size then burst. Water all over the bathroom. Husband was in the shower at the time.

I have never experienced customer service like this. When I send an email, I hear from somebody within 10 minutes. It’s really unbelievable. I don’t have to wait a day for someone to get back to me to accomplish something simple. They are incredibly responsive.

I have no idea how to replace the old shower head with the new

I'm anxiously waiting and excited to try this. I'm sure it will improve my hair. Will let you when I receive it, but will use it for maybe 2 weeks before I reply again. Ty

I thank you for your speedy response and making the order fair by giving me 12 filters at no cost after the order went through after I stopped it half way through ordering( the video was still playing) that was very fair of you to do so , that’s why I went ahead and completed the order,although I really ordered it so I could get to places in my body that you can’t when your 300 lbs but having a stronger water flow is good too. Once again thanks for being fair and speedy, it would’ve been 5 star but the mishap of it going through without my complete permission had me pretty upset ,I can’t wait to get it ,THANKS AGAIN

I liked that the company refunded my order (which was in error) at my request. But I am disappointed that the hose to my shower heads rusted!

I have tried to cancel the reoccurring filters 2 times now. No phone # offered when I sent an email. $56.00 for 2 filters per month when the showerhead is only used 1 month a year at my vacation condo. I was told to reject when delivered or return package to sender the first time I contacted this company.

I ordered two Drivse IonDrops shower heads on March 08, 2026. First, this product does NOT ship
"... directly from their warehouse in Teton Valley [Idaho]," as stated in the ad. Rather, it ships from Shenzhen, China, which also blows the promised "two-day shipping" out of the water, as customs delays will stretch that to two or three weeks (mine arrived nineteen days after I placed my order).
I didn't order the hose (bought one at Ace Hardware, but check Lowe's and Home Depot for better prices; any standard hand-held shower hose will fit), and I didn't order the FILTER SUBSCRIPTION, because I knew that meant recurring charges on my credit card.
But wait ...
A month after I had placed my order, my bank called me, and asked if I had reordered this item.
I told them, "No, I hadn't."
Drivse held onto my credit card number, and charged me AGAIN, only this time the charge was one penny less than the original price $57 and change; I don't remember exactly).
In order to avoid any future attempts, I canceled my credit card and my bank reissued it with a different number.
About the product:
Technically, it works as a shower head.
However, it WILL NOT increase your water pressure (I knew this before I ordered. A ridiculous claim, but not an issue for me, so I was willing to ignore it).
Most parts are plastic, and I don't expect it to last long with regular use.
Overall, I would warn any potential buyers to be very aware of Drivse's misleading claims.
There are similar, less-expensive but superior-quality shower heads like Feelso and Prewan (twenty bucks each) available from Amazon. They do the same things Ion Drops claims to, plus they have additional features, and you DON'T need a subscription to buy the filters (which will also fit Ion Drops shower heads, by the way).

I am very impressed with Drivse response to every optical I encountered. I am awaiting yet another small delma to be solved.
Excellent job Drivse. Thank you
God Bless

I’m sensitive to strong pressure and usually hate powerful showers. Somehow this manages to feel strong but still gentle on the skin. That balance is hard to find honestly. I’m glad it worked out.

There are too many add ons when you check out. They pressure you to buy another product almost to the point of not wanting to complete the purchase.

It works wonders and it's only up from here

I do not like the filters..they look cheap..I doubt they work well. I am not sure what results to look for. I have seen any dramatic changes to my hair and skin. I buy high end products for my hair and skin..so I am not able to say..that the showerhead has made a striking difference to my skin or hair.

It doesn’t look bulky or awkward on the wall. I like how minimal it looks.

The responses from the team were always quick and helpful.

Easy to deal with and accommodating.

When I got notice a shipment was coming, after I thought I had moved the next shipment out further, they answered right away, and I was wrong I did not move it as far as I thought. In the end they have now moved it out for me, and I am happy.
On another note I love this water softener.

The employee I encountered was very polite and professional

Iondrops made my showertime more enjoyable.

The information was clear and there was enough of it to make a good decision. Looking forward to using it!!