I’ve had a really positive experience with Driver Hire. The team have been friendly, helpful and professional throughout, and communication has been very good. Everything has been explained clearly a... See more
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See what reviewers are saying
Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies... See more
Company replied
I gave worked for Driver hire Stockport for nearly eighteen months after taking my work pension at 55 years old. I regularly work two or three days, Monday to Friday and I they have always found 3.5t... See more
Company replied
Fantastic experience with Driver Hire Coventry! They Found me a Driving job quickly and efficiently. The whole process was smooth and the team were really helpful and supportive. I'd especially... See more
Company details
Written by the company
Driver Hire is the UK's largest specialist logistics recruiter, established for almost 40 years and with over 100 offices nationwide. We help customers to find great people to join their team, and help our candidates to find great jobs. We offer a wide range of logistics recruitment and training services, including temporary and permanent staff, Driver CPC training, as well as excellent franchise opportunities for potential business owners.
Contact info
Bradford Business Park, Kings Gate, BD1 4SJ, Bradford, United Kingdom
- 01274361000
- info@driverhire.co.uk
- driverhire.co.uk
3.1
Average
117 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Plenty promises but they have no jobs…
Plenty promises but they have no jobs all they want us for you on your dime to go in fill in bunch forms gives them numbers on paper but they have no jobs go to another company for work Sighthill depot
8 November 2023
Unprompted review
Reply from Driver Hire Nationwide
Hi Mr Davidson. Thank you for your review and I'm sorry you are not satisfied with your experience with Driver Hire. Whilst there could never be any guarantees of work, equally we would not want to make promises to candidates that we cannot fulfil. You don't say which office you were dealing with but if you'd like to email our central team via marketing@driverhire.co.uk with more information, we will be happy to investigate and try to clear up any confusion - if that would help. All the best.
(Edit after your update - thank you for adding the branch to your review)
They underpay you everytime
They underpay you everytime.
Very screwed rip off merchants.
21 December 2023
Unprompted review
Reply from Driver Hire Nationwide
Hi Luke. I'm sorry that you are not happy with Driver Hire, however do not feel this review is fair, accurate or helpful.
As a business we are very careful to ensure that candidates are paid a correct and fair wage for the work they carry out, and that the calculations are clearly explained. If that was not the case in your experience, do feel free to contact us via marketing@driverhire.co.uk. Let us know which office you were working with and we will investigate.
Sounds like a great company
Sounds like a great company , but when you get going, it becomes more difficult by the day, and come payday you will find the people who pay you [
[ numbermill ]take an absolute fortune out of £900, take home £450 , really poor experience, would really advise working g elsewhere , at a real company, and not the Bristol office .
15 December 2023
Unprompted review
Reply from Driver Hire Nationwide
Thank you for your feedback, Peter. We're sorry that you were not happy with your experience with the Bristol office. We have spoken with them and it seems the numbers you are quoting are not accurate. That said, it's very important to everyone at Driver Hire that candidates receive the correct pay for the work they do and that they fully understand how pay is calculated. So if you need further information on this, we will be happy to help. Email marketing@driverhire.co.uk and we will follow up for you.
Bitter experience overall with the cpc…
Bitter experience overall with the cpc online course, cheap service but they like your money so they will take advantage of any oprtunity to ripp you off, in that regard I had to pay for two extra courses, on one still waiting on refund and second was refused uploading for supposedly of breach of terms - was told off for playing on my phone by an old fellow whilst with my arms crossed around my chest whilst others using theirs throughout corse or even without video camera for long periods of time or inactive for the hole duration of the course-video recorded -total madness so be carefull
21 September 2023
Unprompted review
Reply from Driver Hire Nationwide
Cristian, thank you for your review. I am sorry that you did not have a positive experience with Driver Hire. I can’t comment on the specifics of your feedback here because we would need to speak to the trainer about your conduct (and that of other delegates) on the course. However we can say that it is a requirement of DVSA approval for online courses that delegates do remain focused on the course for the full 7 hours. If that is not the case, we are not allowed to upload the hours. Courses are regularly audited by DVSA so we take this requirement very seriously.
However if you are due a refund and this has not been processed, please do let us know at marketing@driverhire.co.uk so that we can ensure this is sorted out.
For other readers of this review, please note that these comments relate to our Training business and not to our recruitment services.
Driver Hire is not a good agency to…
Driver Hire is not a good agency to work for. They do not like out spoken people who are honest in what they say. When I applied to join Driver hire as a Class 1 driver because I was out spoken in my email that I originally sent to quite a few agencies the managers from Leeds and Sheffield told the Doncaster member of staff ( who has left ) that due to me being honest and out spoken that I would be a trouble maker ( their exact wording) and they would never give me any work at the same time they told the Doncaster staff that they would regret it. I proved them wrong in their judgement ( imagine prejudging people before meeting them - it shows that they judge people in the same manner they judge themselves) and when the Doncaster staff went to see them the Leeds and Sheffield managers wouldn't change their minds. This is how bad Driver Hire is to the work force. Since this when I don't work at the company where I had constant work ( which driver hire have ruined due to excessive charges to the company ) has practically ceased. I end up driving transit van on a lot less money or no work whatsoever like 3 weeks without work and yet companies are crying out for class 1 drivers, so work is out there but not given to me. Christmas time is the busiest time of year and still no class 1 work and I know for a fact that companies are crying out for agency drivers as I used to be a transport supervisor in one of these companies. I am going to tell you all what I have earned up today working as a class 1 driver which is only £16,770 extremely low pay. When I was working in an agency a few years ago I was top earner, earning over £60,000. Driver Hire through their neglect have caused me huge problems from having to borrow over £14,000 to keep a roof over my head to pay for rent, food and all bills. They have caused another problem due to no work/ wages my CPC will run out on the 12/12/23 and therefore I won't be able to drive HGV's or 7.5 ton vehicles and this is totally down to them as I don't have money to pay for the CPC course this is how bad Driver Hire is. They say that they care for the drivers but from what I have written here it shows the opposite that they do not care and have no interest in the people that work for them, this is down to bad management who do not know how to manage or have no man management skills. The other thing in regards to Driver Hire they have a huge office staff turn over almost one per month which goes to show that there is a huge problem in the way the management conduct themselves. So if you are reading this review in looking at Driver Hire for work please take note to what is written and be warry before you make a disission.
1 January 2023
Unprompted review
Reply from Driver Hire Nationwide
John, firstly, thank you for taking the time to leave a review and we are sorry that your experience with Driver Hire has not been a good one. We truly do try to treat all candidates fairly and with respect. In our annual candidate surveys, in the past 9 years, and with feedback from nearly 10,000 candidates over that time, 92% have scored this as Good or Excellent. But things do go wrong and when they do, we need to learn and try to put things right. If you would like us to look into your case in more detail, please email marketing@driverhire.co.uk and we will follow up for you.
Driverhire Oxford
Driverhire Oxford , disgusting attitude from the recruitment team. Go elsewhere for these are not the people to help you earn a living .
30 October 2023
Unprompted review
Reply from Driver Hire Nationwide
John, we are very sorry that you have had a poor experience with Driver Hire Oxford. We would like to find out more about your issues and see if we can improve the situation. If you would like us to look into this for you, please email marketing@driverhire.co.uk and we will do so.
Do not book CPC with these scammers I…
Do not book CPC with these scammers I booked the 5 day £169 offer but only completed one course due to a complaint against a Tutor. They did not refund the correct amount after I had to book with a more competent company. Avoid this company very unprofessional
30 August 2023
Unprompted review
Reply from Driver Hire Nationwide
Thank you for your review, which for the benefit of readers, relates to Driver Hire Training (www.driverhiretraining.co.uk) and not our Recruitment business.
We cannot be sure exactly who you are as you have used an alias (“Loop Guy”) but we believe we have identified the relevant complaint.
That issue has been dealt with directly with the customer, including a thorough investigation. The circumstances were complicated, and it is not appropriate to discuss them on this forum, but we believe our response to the complaint was proper, and a correct refund has been issued. If you feel that further follow-up is required please email marketing@driverhire.co.uk.
We always appreciate constructive reviews, as they give us an opportunity to improve what we do. Unfortunately this is not one of those reviews. Driver Hire is a reputable business, established for over 40 years. Surveys completed after each Driver CPC course show very high delegate satisfaction rates. We are sorry if you were not happy but to describe our business in the way you have is unreasonable and misleading.
Unsolicited Spam email
I have just received an unsolicited spam email from this company. No respect for the law.
23 August 2023
Unprompted review
Reply from Driver Hire Nationwide
Hi Peter. I am sorry to hear that you received an unwanted email from us. No one benefits from spam email and we try to avoid sending out messages that are not useful to the recipient. If you would like to email marketing@driverhire.co.uk and let us have the email address in question, we will investigate what has gone wrong.
very difficult to unsubscribe…
i first applied to driver hire for jobs and everything was good......but due to short term medical issues....i tried to unsubscribe........should be an unsubscribe button on your emails like everyone else....as different circumstances occur...to my anoyannce....this has been very difficult to enact....im not sure but i thuoght by law that this should be so
24 July 2023
Unprompted review
Reply from Driver Hire Nationwide
Thank you for your review and we are sorry if you have found it difficult to unsubscribe. We agree that this should be easy, which is why we use a system for marketing emails that does offer an automatic unsubscribe facility.
For people who have applied for a job, we need to communicate with you in a different way, and once you have worked for us, there is data that we are obliged to retain. You can see more information about how we look after your data at www.driverhire.co.uk/privacy-policy/
If you would like us to look into this in more detail, please contact marketing@driverhire.co.uk, including details of the office that you registered with, and a copy of any correspondence on this matter, since we have not received any unsubscribe request from you at Driver Hire’s head office. We will then follow up and ensure that your request is complied with.
AAA+10/10 every time
AAA+10/10 every time. I've been with Driverhire 8 years even though I have had numerous permanent job offers from clients I am very happy with Driverhire Manchester North/Oldham which covers said areas including Ashton-under-Lyne Rochdale, basically quite a large area. The work is various, warehousing, transport and other industries. Choice of pay structure, accrued or un-accrued holiday pay. Accept or decline work placements. But more importantly if you are looking towards gaining further/higher qualifications in your profession that is possible mainly within the warehousing and transport industries. This review covers over the past 8 years to present and beyond.
19 July 2023
Unprompted review
Reply from Driver Hire Nationwide
Thanks, Philip, for such a positive review. We're delighted that you have been so well looked after and will share your comments with the local team in Manchester North & Oldham.
Incompetent fools
Re sat my 35 hours of CPC training with Driver Hire only to find out after 6 months later none of my hours have been uploaded! Took forever to get through to someone who sounded like Stephen Hawking, who then proceeded to tell me I need to send an email. What an absolute disgrace. Will never use this company again.
19 May 2023
Unprompted review
Reply from Driver Hire Nationwide
Peter
Thank you for your taking the time to leave a review. We never want to see a bad report on the service we provide, but inevitably things sometimes go wrong and this gives us an opportunity to improve what we do. Having said that, we felt that it was inappropriate for you to make personal comments about the member of our team who you spoke to on the phone.
For others reading this review, please note that your review relates to our Training business and not recruitment services.
We have investigated your complaint in some detail and would like to make the following points:
• You attended five days’ training – of these five, four were promptly uploaded as required by DVSA. Your complaint relates to only the first of the five days.
• The reason for the delay with this upload is that you provided an incorrect driving licence number. When this was noticed, we emailed you to ask for a correct number
• Unfortunately due to human error, we did not follow this up with you when we did not receive a reply. We should have done this and apologise for the slip-up
When you spoke to our team member about the missing hours, we immediately brought your records up to date. We therefore believe this issue is resolved, but if you do have any further concerns, please do email us via training@driverhire.co.uk.
Best regards
Driver Hire Training
We have used driver hire for some time
We have used driver hire for some time. Unfortunately they seem incapable of sending invoices to the correct place and then seem to think its our fault they have not been paid. Credit control team don't seem to understand that we are not capable of reading minds, and their response to a complaint is don't use us again. In other words the ideal combination of incompetence and business prevention. Don't deserve the custom.
28 February 2023
Unprompted review
Reply from Driver Hire Nationwide
Hi there. I am really sorry to hear that you are having trouble with invoices - this is not the level of service we aim to provide. If your issue has not been resolved, please email marketing@driverhire.co.uk with details of your business and we will look into it urgently for you.
Warrington Branch was great
Very helpful and friendly staff, always happy to assist you. Great style of work of you are between jobs, especially with weekly pay.
Minimum of 8 hours pay per day (you can opt for 2 different pay levels - One which gives you paid holiday and one which doesn't but you earn more per hour).
You can pick and choose where you work, and if you like places you can request to work there over other places. If you don't like certain places you can also ask not to work there again.
Only downside is the work can be quite sporadic from week to week, so can be difficult to budget/plan your weeks out.
21 December 2022
Unprompted review
Reply from Driver Hire Nationwide
Hi Tim, thank you very much for leaving a positive review which will also help other candidates when they are looking for work.
I have been with this agency since…
I have been with this agency since July. really good agency to work for the staff will bend over backwards to do anything for you they don’t mess around get straight to the point I’ve always got work Driver Hire in Nottingham
7 December 2022
Unprompted review
Reply from Driver Hire Nationwide
Hi Gareth. Thank you for leaving such a positive review. We're really pleased to know that you are happy with your experience with Driver Hire Nottingham.
I have used this agency several times…
I have used this agency several times over the past 3 months and have always provided a driver on time which has helped us get through our busiest period. Drivers have always been punctual, and conscious of making sure deliveries were completed on time. Would definitely use them again. Drinkworks
4 July 2022
Unprompted review
Reply from Driver Hire Nationwide
Hi there. Thank you for leaving such a positive review, it is appreciated. We look forward to having the opportunity to help you again.
Been on there books for 7 years
Been on there books for 7 years
Yes 7 years and never had a days work from them
Tells you everything about this bunch of cowboys
27 August 2022
Unprompted review
Reply from Driver Hire Nationwide
Hello there. Thank you for your review though I am sorry you are not happy with your experience with Driver Hire. I am sure that you have discussed the lack of work you have been offered with your local office, but if there are any issues that you feel need to be followed up, please email marketing@driverhire.co.uk and we will be happy to look into it for you.
Driver hire Gatwick rubbish
I apply to work from Gatwick/Crawley/horsham area, and they add was to work from horsham but that was just for people to apply after that they send you far away and dont pay any expenses. I work 1 week for them and still didn't get paid for 1day of work... even when you send the week sheets they dont make the payment correctly. If you like to be robbed this is the company for you.
28 July 2022
Unprompted review
Reply from Driver Hire Nationwide
Hi there. I am sorry to hear that you were not happy with your experience with Driver Hire Gatwick (and for the late reply to your review). This does not match the level of service you should receive from any of our offices, or the very positive feedback that we receive from most candidates in our regular surveys. We would certainly always want to ensure that any candidate is paid correctly for the work they do. If you are still having difficulties please email marketing@driverhire.co.uk and we will look into it for you.
cpc course with Dave Allan so rude and poor service customer
can't give 0 star is Dave Allen so rude with his class for cpc il never do a course with them and the customer service are same when i booked the course
24 June 2022
Unprompted review
Reply from Driver Hire Nationwide
Very sorry to hear that you were not happy with your Driver CPC training experience with Dave Allen. Feedback is usually positive in post-training surveys so if there were any specific issues you need to raise, please contact marketing@driverhire.co.uk and we will investigate for you.
Cpc course,They take the money but don t provide services,avoid,very bad customer service
I have booked for a cpc course and paid 45 pounds but i didn t receive any acces code to join the session ,after multiple call an long waiting still nobody can help me,they are giving me numbers and numbers ,but nobody answers,i am very angry ,i have spend my money to recive dissrespect,AVOID !!!
14 June 2022
Unprompted review
Drive hire Reading avoid unprofessional…
Drive hire Reading avoid unprofessional had drivers from there damage vans lied about causing damage till they got caught out then owned up . And rude to there to the staff customers would avoid plenty of other agencies out there
20 May 2022
Unprompted review
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