Oscar Car Rental Reviews 125

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often going above and beyond to accommodate situations and ensure a smooth process. The service is frequently described as excellent, efficient, and hassle-free, with many appreciating the quick response times and easy rental procedures. Reviewers also highlight the quality and cleanliness of the vehicles, noting them to be in excellent condition and comfortable to drive. However, some customers also noted issues with the product, such as a vehicle having a non-functional air conditioner or an unpleasant odor that persisted. A few other people also felt that the steering on a particular vehicle was off, causing nervousness while driving. Additionally, a small portion of people were dissatisfied with being asked to pay for pre-existing damages to a vehicle.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, competence, and... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional and stress-free... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as easy, quick,... See more

Product

People report ambiguous experiences with the product, with many reviewers praising the quality and... See more

Quality

Users describe positive interactions with quality, frequently highlighting that vehicles are clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great rental experience and the rental car was amazing. They were extremely professional, very very nice, accommodated my situation that came up mid rental, and the car was in excellent shape/conditio... See more

Company replied

Rated 5 out of 5 stars

I was thrilled to find out that I can rent a car in Berlin Wisconsin. Tricia at Sondalle Ford was terrific. She answered all my questions, and was able to reach out to support at Oscar when she needed... See more

Company replied

Rated 5 out of 5 stars

I have rented from the Sun Prairie location twice now. Antonio does a fantastic job! The rental location is a bit tricky to find, but the office is well kept. Both times I was in need of a vehicle fo... See more

Company replied

Rated 5 out of 5 stars

Holiday weekend truck broke down with a boat was able to rent from them. Great customer service Staff went above and beyond to help me. Would highly recommend.

Company replied


Company details

  1. Car Rental Agency

Written by the company

Welcome to Oscar Car Rental's Trustpilot. We hope you have been satisfied with your car rental with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(125)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst car rental experience I have ever…

Worst car rental experience I have ever had at the Oscar Kenosha WI location. I booked days in advance with $500 deposit all clear. As soon as I get there to get my booked car, they say that the guy hasn't returned with my car so they must cancel my reservation! I had to ask them, well isn't there any other cars in your car rental business?? They said, "no"! Barely much of an explanation then suggested I book on Friday two days later! I had to be the one to ask and make sure I am refunded because it is not my fault. They could have been more empathetic and apologetic so unprofessional and unacceptable! They said next time will be better, but I doubt that as I said that this was my first experience at Oscars car rental. I decided to try with Enterprise same day no booking in advance and guess what?! I was out driving in a better ride, better rate, and in less than 5 minutes!!! Enterprise was the absolute greatest car rental experience ever and I will always go there!!

10 June 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Dear Jameson,

Thank you for your review.

We are sorry that you had a bad experience. This is of course not the service we want to provide, and we take your feedback seriously.

We are currently investigating your case further to clarify what happened. Right now we are missing some from booking details from you.

Feel free to reach out to us, so we can help you with the case.

Kind regards,
Theis
Customer Support Team

Rated 5 out of 5 stars

5 stars

five star experience renting from Oscars!

11 June 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Veronica,

Thanks for taking the time to leave us a 5-star review!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Sun prairie location is very…

Sun prairie location is very professional the young man there is nice and really works with the customer I will definitely be renting again

29 May 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi,

We truly appreciate your support and are glad you were satisfied.

Best regards,

Theis
Oscar Customer Support

Rated 5 out of 5 stars

Very easy to rent a car

Easy to rent a car and very helpful, very clean car and employes were very friendly definitely will be back

24 May 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Randy,

Your feedback means a lot to us, thank you for the glowing review!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Clean and good working car

The car I rented was clean and nice, pickup was easy, and the staff was really friendly. The prices were very good. I would definitely recommend Oscars.

13 May 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Ryan,

We’re so happy to hear you had a great experience. Thanks for the 5 stars!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Rented a Chevy Spark from Keyes…

Rented a Chevy Spark from Keyes Chevrolet in Menomonie for one day trip. Great compact car.... didn't feel compact, of course great mileage and great price. Very satisfied. Everyone at dealership so helpful, especially Dalton (sp?). I forgot my insurance info, I know really dumb. He helped immensely to retrieve my info from my insurance company on line. I was a nervous wreck as we had a schedule to keep. He really saved the day for me. Will definitely rent from Keyes if needed in the future.

26 April 2025
Unprompted review
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Reply from Oscar Car Rental

Hi Gayle

Thank you for your detailed review.

We are very happy to hear about your experience in Menominee. We always strive to help as much as possible.

Have a good day!

Best Regards
Victoria Oscar Customer Support

Rated 5 out of 5 stars

I rented from Brickners in Wausau WI

I rented from Brickners in Wausau WI. It was a great, painless experience. I would highly recommend.

26 April 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Julie

Thank you so much for your 5-star review.

It means a lot to us!

Best regards
Victoria Oscar Customer Support

Rated 5 out of 5 stars

Nice car

Nice car. Just what was needed. The process was great and the staff were friendly and accommodating. Bloomer Southwind dealership with Oscar rental is easy and good to work with. I would recommend them.

18 April 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Nancy!
We are very happy that you had a positive experience with Oscar! You are always welcome.

Best Regards
Victoria
Oscar Customer Support

Rated 1 out of 5 stars

This company repeatedly rents to a guy…

This company repeatedly rents to a guy who's using my email address to reserve rental cars without my permission. Calls with the company show an uncaring attitude. They refuse to add any sort of email address verification of any kind, so the faker can impersonate away.

14 April 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Sparta WI

We are very sorry to hear this!
Please reach out to support@driveoscar.com or call us at +1(800) 671-1889, we will solved the problem right away.

We are very sorry for the inconvenience!

Best regards
Victoria
Oscar Customer Support

Rated 5 out of 5 stars

Sparta, WI

I booked with Oscar car Rental out of Sparta, WI. Booking online was a breeze and Larry at the lot was amazing to work with as well. I even had to extend my rental twice and all I had to do was call the lot and they were able to help extend the rental until my car got out of the shop. I will definitely recommend Oscar to family and friends. I will also use them again myself if need be. Thank you for everything.

11 April 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Hope

Thank you so much! We appreciate your kind words. You are always welcome to come back!

Best regards
Victoria
Oscar Customer Support

Rated 1 out of 5 stars

This is a Scam

This is a Scam . The location in Milwaukee WI location ( 76th n Lisbon) . You can pay for the rental online , however , you will not receive a rental. In fact , after I arrived I was made aware of This . There was no one present to speak to /or assist . When I arrived it was empty . I was able to speak to a guy who came out the garage and stated they are no longer renting or working with Oscars Rental Car Any longer . Also stated the owners are Aware . However still take money and allow booking . Worst Experience Ever .This never Occurred in my Life . I arrived at location after I paid over 400 and successfully booked . I was not able to pick up a rental . I also Didn't receive a refund .I want to make it known so This Doesn't happen to Anyone Else !

26 March 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Marie,

Thank you for your review.

We are very sorry to hear about your experience and we take your feedback very seriously. We have tried to obtain more information in order to investigate the matter further, but unfortunately this has not been possible.

In order to help you in the best possible way, we would like to have the opportunity to get more details about your experience. You are therefore welcome to contact us directly so we can investigate the matter further and find a solution. You can contact us directly at support@driveoscar.com or by phone +1 800-671-1889.

Sincerely,
Theis
Customer Support Team

Rated 5 out of 5 stars

Excellent Service and a Spotless Car

I recently rented a car from Oscar Car Rental in Eau Claire, and the experience was absolutely fantastic! The booking process was super easy and straightforward — I was able to reserve the car online in just a few minutes.

When I arrived at the location, the service was excellent. The staff were friendly, helpful, and made everything run smoothly. The car itself was spotless and practically brand new. It was super comfortable to drive and clearly very well maintained.

I’d definitely recommend Oscar Car Rental Eau Claire to anyone looking for a reliable and stress-free rental experience. I’ll be booking with them again for sure!

8 March 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Ruben,
We're so glad you had a good experience with our location in Eau Claire. We appreciate your kind words!

You are always welcome to reach out to us again, and we’ll be ready to assist you.

Warm regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Professional

Professional, friendly excellent service, highly recommend

27 February 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Hasan,
We're happy to hear you had a good experience with our customer service!
Warm regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Easy & quick online booking

Easy & quick online booking. Very helpful customer service. Looking forward to using them in the future!

13 January 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Sophie,
We're so glad you had a good experience with Oscar! We're looking forward to being part of your travel journeys in the future!
Warm regards,
Meagan
Oscar Customer Support

Rated 5 out of 5 stars

10/10 would recommend!

Oscar helped me out a ton and made the process very easy. I will definitely be using them again! Fair pricing too!

13 January 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Andrew,
We're happy you had a positive experience with Oscar! Glad we made your travels easier!
Warm regards,
Meagan
Oscar Customer Support

Rated 5 out of 5 stars

I have been renting vehicles from Oscar…

I have been renting vehicles from Oscar in Europe many times ! Good to see them present in Wisconsin now 😃 We just booked a vehicle in Eau Claire, thank you Oscar !

15 November 2024
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi,
Thank you so much for following us from Europe! Can't wait help make your travels on this side of the pond more enjoyable!
Warm regards,
Meagan
Oscar Customer Support

Rated 5 out of 5 stars

I had a wonderful experience Oscar

I had a wonderful experience with Oscar. I got through to a customer service agent right away and they helped me with my booking! Very inexpensive car rental!

14 January 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Bob,
We're happy to hear you had a good experience with our customer service team! Enjoy your rental!
Warm regards,
Meagan
Oscar Customer Support

Rated 5 out of 5 stars

Amazing Customer Service

They helped me with things I was unsure about and helped me with creating a booking. Thank you!

7 January 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi John,
So glad we were able to help with your booking! Please reach out if you have any more questions, our customer support team is happy to help!
Warm regards,
Meagan
Oscar Customer Support

Rated 4 out of 5 stars

There were almost no issues with this…

There were almost no issues with this rent-a-car service located in Genk, Belgium. The rented Corsa was quite new and tidy. The prices are relatively moderate and affordable. The office location is convenient and accessible.
Remarks:
- The staff could have been more responsive and helpful
- The daily distance limits are pretty strict
- The deposit policy could have been more flexible

13 September 2024
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Dear Paul,

Thank you for your detailed feedback! We're glad to hear that you had a positive experience with our service in Genk and that you found the Corsa to be new and tidy. We appreciate your comments regarding the responsiveness of our staff and will work on improving this aspect. We also take note of your remarks about the daily distance limits and deposit policy, as we strive to enhance our service continuously. We hope to welcome you back in the future!

Team Oscar Car Rental

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