Oscar Car Rental Reviews 100

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally helpful, often going above and beyond to accommodate needs. People frequently highlight the excellent service, noting the efficiency, ease, and quickness of the rental process, from check-in to driving away. The vehicles themselves are often described as clean, reliable, and in great condition, contributing to a smooth and comfortable user experience. However, some customers also noted occasional issues with the vehicles, such as a non-functioning air conditioner, an unpleasant odor, or steering problems. A few other people also felt that the company could have been more empathetic and apologetic in certain situations.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Service

Customers consistently note positive experiences with service, highlighting the ease of the rental process,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process very easy,... See more

Product

Clients share positive opinions on the product. Many reviewers praise the vehicles, describing them as... See more

Quality

Consumers find the vehicle quality to be positive. Many reviewers praise the vehicles as clean, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

have never ever been more happy with a car rental business! Between Oscars & Brickner's, they are a awesome duo! Prices are great! Vehicles are so reliable! If i could give 10 stars i would. Customer... See more

Company replied

Rated 5 out of 5 stars

Great rental experience and the rental car was amazing. They were extremely professional, very very nice, accommodated my situation that came up mid rental, and the car was in excellent shape/conditio... See more

Company replied

Rated 5 out of 5 stars

I was thrilled to find out that I can rent a car in Berlin Wisconsin. Tricia at Sondalle Ford was terrific. She answered all my questions, and was able to reach out to support at Oscar when she needed... See more

Company replied

Rated 5 out of 5 stars

Rented a Chevy Spark from Keyes Chevrolet in Menomonie for one day trip. Great compact car.... didn't feel compact, of course great mileage and great price. Very satisfied. Everyone at dealership so... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Welcome to Oscar Car Rental's Trustpilot. We hope you have been satisfied with your car rental with us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use.

Easy to use.

12 December 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hello,

Thank you for the kind review! We appreciate the feedback.

Best,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

easy and pleasant

8 December 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

France,

Thank you so much for the kind feedback! We're so glad we could provide a good experience!

Best,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

Easy to process!

Easy to process!
After the initial set up of the digital information, rental of the vehicle was a breeze and the associate was very helpful.

3 December 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Matthew,

We're so glad to hear you had a good experience with Oscar. We appreciate the kind feedback, and hope to see you rent with us again!

Best,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

Great

Great! Thank you for everything. :)

24 November 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi,

We're so glad we could help! We appreciate the kind review, and you're always welcome to rent with us again ion the future!

Best,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

Our car rental experience was great

Our car rental experience was great! We enjoyed the fast and friendly service, and our Chevy Blazer was clean and fun to drive.

1 December 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hello!

We're so glad to hear you had a great experience! Thank you for the kind words, we hope to see you rent with us again in the future!

Best,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

GREAT HOSPITALITY

Oscar was VERY comfortable to deal with on such a short notice and the hospitality at Oscar’s Car Rental was very welcoming. 5 out of 5 recommendation for a rental if you’re in the tomah area.

21 November 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hello Jay,

Thank you for the review! We're so glad you had a great experience! We hope to see you rent again!

Best,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

Great staff

Great staff. Easy rental procedure. Great car. Thank you!

21 November 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hello,

Thank you for the kind review! We're so glad we could provide a good experience!

Best,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

have never ever been more happy

have never ever been more happy with a car rental business! Between Oscars & Brickner's, they are a awesome duo! Prices are great! Vehicles are so reliable! If i could give 10 stars i would. Customer service with both companies is beyond great! I totally recommend💛

2 November 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hello Amy,

We appreciate the glowing review! We're so glad Oscar and Brickner's could give you a great experience!

We hope to see you book with us in the future!

Best Regards,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

Awesome service

Last minute need ALL other car rental places had no car, cost 3x , or just plan crappie service..The Hwy 31 kenosha location was awesome..took us as a walking and 15 min. later we were out with a very nice vehicle. Couldn't be happier 😁

22 September 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Valerie!

We're so glad to hear you had a good experience! You're always welcome to book with Oscar!

Thank you!

Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

staff worked with you very good and…

The staff worked with you very good and make sure you understood everything. I was very polite. I’m very professional thank you

20 September 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hello Lance,

Thank you for the kind review. We're so glad you had a good experience!

We hope to see you rent with us again in the future!

Best Regards,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

Great experience

Great experience. Nice staff very helpful. Affordable prices.Everything went smoothly would recommend this place to everyone

9 October 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Amenah,

Thank you for the kind review! You are always welcome to rent with us in the future!

Best,
Mazalyn
Oscar Car Rental

Rated 4 out of 5 stars

The appointment was easy to book the…

The appointment was easy to book the process to pick up and drop off was easy. The only thing I didn't like is the steering on the jeep is off. Like it's wants to steer itself and you have to correct it. Makes me nervous driving it.

7 October 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Angie,

We greatly appreciate the feedback!

We would love to get some more information about this issue, if you are able to reach out to customer service.

Thank you,
Mazalyn
Oscar Customer Support

Rated 1 out of 5 stars

Oscar platform is a nightmare, Antonio at Sun Prairie branch is wonderul

The actual car and owner (Antonio) at the Sun Prairie branch was above and beyond wonderful- its the Oscar platform that was so beyond terrible. We called to book, sent through our insurance details it kept throwing a "mismatched address" error the women on the phone said it would be fine to just go to the branch- we spent another hour there- where they need your insurance login and pass word (weren't told this before we left home- didn't have my login saved on my phone), and then decided that our insurance was not good enough (we regularly rent- every other insurance company has been fine with our insurance)- they also could not validate my husbands drivers license (again, every other insurance company is fine with his license). Will never rent through the Oscar platform again because of all these problems. Antonio on the other hand was so helpful through this horrible situation with Oscar.

2 October 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hello,

We are so sorry to hear you had a bad experience, this is obviously not how we want our rental process to go, and we appreciate your feedback.

We would love to look into this issue a bit more, we requested some additional information from you but unfortunately didn't hear back. If you are able to reach out to customer service, we would love to find a resolution to this issue.

Thank you,
Mazalyn
Oscar Customer Support

Rated 5 out of 5 stars

It’s a very nice clean vehicle

It’s a very nice clean vehicle. A very comfortable ride. Nice customer service. I would definitely rent again.

20 September 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Kristine,

We're so glad to hear you had a good experience. We appreciate the kind feedback.

Best Regards,
Mazalyn Rehm
Oscar Customer Support

Rated 5 out of 5 stars

Sun Prairie main street

I have rented from the Sun Prairie location twice now. Antonio does a fantastic job! The rental location is a bit tricky to find, but the office is well kept. Both times I was in need of a vehicle for the next day and Oscar came through. I was able to secure my rental online, quick and easy. My deposit was returned to me the same day I returned the vehicle. Both vehicles were clean and had no issues. They were as advertised. I’ve had some bad experiences in the past with other companies, but so far, Oscar is the quickest and easiest I have used yet. fair price, great service, great vehicles! I would recommend visiting Antonio at the Sun Prairie location on Main Street if you are in need of a rental.

16 September 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Josh,

We really appreciate the positive feedback, and we're so glad Antonio could be of help.

Best Regards,
Mazalyn Rehm
Oscar Customer Support

Rated 5 out of 5 stars

They was amazing

They was amazing

18 August 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi Ray,

Thanks for taking the time to leave us a 5-star review!

Best regards,
Theis
Oscar Customer Support

Rated 5 out of 5 stars

Great experience!!"

Hi , I would recommend Oscar's rental for your next rental car . They were very helpful and knowledgeable in helping me get a beautiful quality car ...everyone was very kind ...Thank you ,

14 August 2025
Unprompted review
Oscar Car Rental logo

Reply from Oscar Car Rental

Hi,

We truly appreciate your support and are glad you were satisfied.

Best regards,
Theis
Oscar Customer Support

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