Drewberry™ Reviews 

237
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding individuals through various policy options. Reviewers emphasize that advisers take the time to answer every question thoroughly, ensuring a clear understanding without any rush or pressure. People note that the overall service is professional, efficient, and successfully transforms potentially complicated procedures into straightforward arrangements. Consumers also appreciate the prompt responses, reliable guidance, and consistently smooth communication maintained throughout the entire application process. Clients feel strongly supported from start to finish, noting the reassuring approach and seamless user experience delivered by the team.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout the entire... See more

Service

Users describe positive interactions with service, praising the team for being friendly, helpful, and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt supported and never... See more

User experience

Reviewers express great satisfaction regarding user experience, noting that representatives make the process... See more

Response time

Customers consistently note positive experiences with response time, praising the quick communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone I have interacted with at Drewberry has been friendly, helpful, and above all knowledgeable about the products and services that they offer. They've been open to what some might consider daft... See more

Rated 5 out of 5 stars

Joolz and Alex were incredibly helpful throughout the process of setting up our policy for myself and my partner. They were clear, patient, and professional from start to finish, taking the time... See more

Rated 5 out of 5 stars

Once again, Alex Weir has done a fantastic job with our annual health insurance renewal, saving us thousands of pounds by switching providers. We can't speak highly enough of the service provided by D... See more

Rated 5 out of 5 stars

Rauri was very helpful in helping me set up my income protection insurance, explained all of my options and the differences between each policy. He made the whole process very stress free and easy. I... See more


Company details

  1. Income Protection Insurance Company

Written by the company

We are a fast-growing UK advisory firm with offices in London and Brighton. We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions. Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(237)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All round exceptional service

All round exceptional service. Darren went above and beyond to ensure I was matched to the best provider to suit my needs. Kept me on track and felt supported throughout the process. Highly recommend

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Aidan and the team at Drewberry were…

Aidan and the team at Drewberry were fantastic. I felt in very good hands in getting advice about life insurance and critical illness cover, Very knowledgable, efficient and professional indeed and always called exactly when they said they would with quick, fully follow up to my queries. I have come away with a very good policy and strong team behind me to support me going forward. Shout out to Joanne Hooke too, thank you both, and thank you Drewberry!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great staff

Great staff, very supportive - explained everyone very clearly and with lots of patience! Thanks Aidan.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great job guiding me through the process of setting up my policy. All the queries I had were addressed with full information provided. I was not rushed through the process, contact person was very patient when I needed time to consider proposals and my input was taken into consideration at every step to tailor my policy to my needs. Will definitely be recommending to family and friends.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

No Issues noted, seemed like Aidan knew what he was talking about and gave sound financial advice.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly personalised service

Alex provided a very personalised service that clearly explained all the nuances of the product and helped me decide which was best for me. Despite a number of challenges, Alex continued to work diligently to help me overcome them. Pleasure to deal with this company and Alex.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service from Dianne and Fiona

I recently worked with the team to set up a Relevant Life policy and trust, and I couldn’t be happier with the professional service I received.

Dianne was my main point of contact and she was absolutely exceptional. She is incredibly patient and took the time to explain every detail, ensuring I felt confident and well-informed. Her expertise and supportive approach made the entire process feel very smooth and manageable.

I also want to thank Fiona, who handled the technical side of the application and the trust documentation with great efficiency. Her clear communication and attention to detail were vital in getting all the paperwork finalised perfectly.

It is rare to find a team that balances high-level expertise with such genuine care for the client. I highly recommend both Dianne and Fiona to any business owner looking for professional and empathetic guidance.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Trustworthy Service

From the very beginning through to setting up my insurance policy, the service was consistently professional and attentive. Responses were always quick, and even when I asked the same questions multiple times, everything was explained clearly and patiently.

As English is not my first language, I especially appreciated how carefully everything was explained and how supportive Aidan was throughout the process. It made the whole experience much easier and stress-free.

The advice and recommendations were genuinely customer-focused, which gave me a strong sense of trust and confidence. I would highly recommend this company!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary service from Alex and Fiona

It was a pleasure to review my protection policies with Alex. He went above and beyond in giving me detailed advice in order to find the best product for me. Communication was clear and quick. Nothing was too much hassle. Would highly recommend!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Drewberry handled the entire claim process for me seamlessly after a short phone call discussing my circumstances and requirements. Danny and Joolz were very friendly and approachable and kept me updated throughout the process. Highly recommended service.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Dianne Wheeler

Dianne Wheeler whom delt with my application was very professional and engaging throughout the whole process. I wouldn't hesitate to recommend their services.

4 February 2026
Unprompted review

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