Drewberry™ Reviews 

240
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support provided by the team, noting that staff members are exceptionally knowledgeable, patient, and always ready to explain various policy options clearly and thoroughly. People consistently mention feeling supported throughout every single stage of the interaction, ensuring complete confidence in the final insurance choices made. Consumers truly appreciate the smooth, well-managed, and straightforward setup process, with prompt communication ensuring all questions are answered efficiently and professionally from start to finish. Some reviewers were not happy with occasional delays, frustrations, and operational challenges encountered during their application process, pointing out that things sometimes moved at a very slow pace.

What people talk about most

Customer service

Consumers find customer service to be positive, frequently highlighting very friendly and supportive calls... See more

User experience

Users describe positive interactions with user experience, noting that representatives made the entire setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again, Alex Weir has done a fantastic job with our annual health insurance renewal, saving us thousands of pounds by switching providers. We can't speak highly enough of the service provided by D... See more

Rated 5 out of 5 stars

Rauri was very helpful in helping me set up my income protection insurance, explained all of my options and the differences between each policy. He made the whole process very stress free and easy. I... See more

Rated 5 out of 5 stars

Everyone I have interacted with at Drewberry has been friendly, helpful, and above all knowledgeable about the products and services that they offer. They've been open to what some might consider daft... See more

Rated 5 out of 5 stars

All round exceptional service. Darren went above and beyond to ensure I was matched to the best provider to suit my needs. Kept me on track and felt supported throughout the process. Highly recommend... See more


Company details

  1. Income Protection Insurance Company

Written by the company

We are a fast-growing UK advisory firm with offices in London and Brighton. We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions. Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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No recent history of asking for reviews

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4.9

All reviews

(240)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Overall, my experience has been really great Drewberry. Dianne Wheeler has been exceptionally helpful, consistently providing prompt responses and effective suggestions.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a good experience with Drewberry

I had a good experience with Drewberry. Alex and Oliver were responsive and patient to answer all my questions. They helped me to find insurance policies which were suitable for me. They worked efficiently during the application process.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Income protection

I was recommended Drewberry insurance for an income protection quote. I dealt with Samantha and oliver who assisted me in setting up the insurance policy. I found them both to be very informative and helpful. They kept fighting to ensure I was happy with the terms agreed for my policy. Overall I am very happy with the experience.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Good broker

Pretty straightforward, patient with some complexity my side, and when something didn't go quite as planned they took extra measures to ensure nothing went off the rails. Aidan and Fiona very competent.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Aidan and the team were fantastic

Aidan and the team were fantastic, really helped guide me through my options, were incredibly patient with my relentless questioning and sent me so many different options to look through, guiding me through each step of the way. Really top notch customer care.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional, friendly and competent sums it up. Their response was quick and the whole process simple. I would highly recommend Drewberry Insurance to anyone.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. Found me a comprehensive policy for my needs and explained everything with patience. Made everything smooth and simple, can’t recommend them enough!

Thank you Dianne!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service, would recommend!

Darren and Oliver have been incredibly helpful in helping me choose the right insurance policy for my specific set up as a sole company director. Great service from beginning to end, would highly recommend!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Ben! :)

I was very impressed with Drewberry. Ben was remarkably helpful, answering my many, many questions and explaining everything really clearly. For the first time ever, I feel like I really understand what I'm getting with my cover. It was also really nice that there was no pressure or pushing to purchase the insurance and that he was able to offer some additional tips and information that I'd never have thought to ask. Overall, very polite, helpful, knowledgeable and he's found me a fantastic policy that meets all my needs.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Fautless service.

Fast response time to my query and a very professional, friendly and informative interaction from Alex. Policy set up within 24 hours with great communication throughout.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Drewberry and Samantha were fantastic…

Drewberry and Samantha were fantastic in helping me setup a loss of income policy. She was always very informative with excellent knowledge of the products on offer and kept me updated with changes in the policies and the premiums.

I would highly recommend both.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great lady Dianne

Dianne went above & beyond to source me the perfect medical insurance. She listened to my needs, guided me with a couple of options and it was then up to me to decide which one would be best for my needs and my pocket. She was readily available whenever I had questions and her email responses was very swift too. Always happy to help. She is definitely an asset to Dewsbury.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Rauri Taylor

Rauri Taylor, provided me with all the help, research and support required to establish a comprehensive policy, competitively priced in what feels like a very volatile market place. I thank Rauri, for his attention to detail and ability to seemingly always being able to provide whatever is requested.

1 May 2025
Unprompted review

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