I ordered two dresses in the beginning of May and I am yet to receive my shipment! I received a tracking number but when I “track” the package it gives me an error stating it’s unable to track. Anyone... See more
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See what reviewers are saying
Such gorgeous dresses!! Bought my nieces prom dress from here and it was so reasonable. We got matching shoes and bag too. The shop assistants were really friendly and nothing was too much bother, th... See more
Fabulous service, super fast delivery. Sent dress back as it wasn't right on me, but it was beautiful and as described. Refunded straight away. Highly recommended, will be ordering for my Christmas dr... See more
Really great customer service - you get the benefits of online shopping with the support of shopping in-store. When an item I ordered wasn't in stock I got both an email and a phone call from the team... See more
Company details
Information provided by various external sources
Shop and be inspired by our striking, unique & glamorous styles from Dressi. Your go-to destination for Occasion, Bridal, Bridesmaid & Prom. FREE standard UK Delivery.
Contact info
Unit 2 Shelley Road, Newburn Industrial Estate, NE15 9RT, Newcastle Upon Tyne, United Kingdom
- 01914661450
- customercare@dressi.co.uk
- dressi.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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the dress arrived quickly n it was …
the dress arrived quickly n it was beautiful
Really good customer service just …
Really good customer service just gutted the dress didn't fit
Would definitely buy from again
Excellent service, the dress was delivered very quickly and the fit was perfect! Would definitely buy from again.
Love my dress great quality and perfect …
Love my dress great quality and perfect fit I would highly recommend to my friends and family
Amazing dresses i got them for my …
Amazing dresses i got them for my bridesmaids the quality and the detail makes them look so expensive love them..
The dress is lovely and the size …
The dress is lovely and the size fitting is spot on! The only thing was that there was a tear on the lace but I don't have time to send it back before I wear it so a little disappointed about that.
Thanks
Natalie Harker
I had tried to order a dress multiple …
I had tried to order a dress multiple times on my laptop, phone, tablet and everytime I went to checkout out the dress wasn't there. I called customer service and they said that the dress was in stock and I should keep trying. I eventually gave up and had to get something else. Plus the supposed discount code never worked.

Reply from Dressi
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