I've been here for almost half a year now, the service has always been great, very helpful and even if sometimes you're the one that makes a mistake, they take it lightly and understand they don't dis... See more
Company replied
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See what reviewers are saying
Great experience, friendly, very helpful customer service. They replied within hours and any request was done asap. Only reason i give 4 out of 5 is some buttons on the page may need a bugfix->... See more
I have used this service several times now. It is completely straight forward and expeditious. I emailed their support team few times and they were immediately helpful. It made a big difference for me... See more
Alles top!!!! Einfach zu bestellen, beste Auswahl und soo schnell alles erledigt... One of the best customer services i have ever experienced...keep up the good work team!!!
Company details
- Doctor
- Alternative Medicine Practitioner
- Cannabis store
- Drug Testing Service
- General Practitioner
- Online Food Ordering Service
Written by the company
Willkommen bei DrAnsay Revolutionsführer, Marktführer & Partner für schnelle, virtuelle Gesundheitsversorgung! Die Ärzte stellen unkompliziert eAU, Arznei- und Cannabisrezepte aus, mehrere Millionen Nutzer haben bereits vom Service profitiert. Vereinbaren Sie noch heute einen Termin für eine Online-Sprechstunde – wir sind für Sie da, wenn Sie uns brauchen!
Contact info
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best service super fast
13 June 2024
Unprompted review
It's a FRAUD
It's a FRAUD! No contact, they just got the money and that's all. I didn't received any documents, I tried to call but there is no answer, after two normal signals the line is always busy. I wrote an email and the asked me to send the number on the case. After that.... silence. Fraud!!! Keep away from them
4 June 2024
Unprompted review
Dubious service with amateurish information security. Avoid at all costs.
I am deeply disappointed with Dr. Assay due to their amateurish handling of sensitive data and the service's generally dubious impression.
According to Dr. Assay's blog post on their own website (dated 15th of May 2024), they suffered an IT security breach where personal patient information (such as medication, name, and address) leaked to search engines Bing and DuckDuckGo and was thus made public.
These security issues give me the impression that Dr. Assay is not operating its services with the technical competence required to provide e-health services. I expect e-health services to meet basic security standards by preventing my personal and medical data from leaking to public search engines, as this poses serious risks to patient privacy and security.
I strongly advise against using their services, as there are better and more secure options available that prioritize and protect your personal information.
18 May 2024
Unprompted review
Super fast and easy
After 5 minutes, the prescription was in my mail. After 24 hours, the Apotheke contact me. Really an amazing service.
10 May 2024
Unprompted review
Scam
Gives you a certificate with a non existing doctor name/doctor license and refuses to refund you if your employer doesn’t accept the certificate. It’s a scam.
3 December 2023
Unprompted review
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