Finally a shipping company who deliver as how they promise. Would love to see a map for real time tracking to improve the experience. Forget PostNL or DHL or DPD
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Wasnt home but the deliveryguy left the package in my old paperbin, included even pictures of it. Was delivered 1 day earlier then it was planned.
Excelent service! The package arrived at the perfect time, Delivery guy was really nice and brought the package to the door of my house with a big smile! Glad that amazon nl is working now with DRAGO... See more
What a terrible shipping company. Leaving packages worth a couple of hundred euro’s in the middle of the street in a city center. Making claims about shipping efforts that haven’t been made. The helpc... See more
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Says delivered but received nothing
The worst delivery company ever
The worst delivery company ever. Im based in NL and I dont know why Amazon uses it . Says delivered to the mailbox but its empty. their customer service number is not working as well .
just oke' everything was good and oke' .
Nice on time friendly end accuraat
Worst delivery service I have ever…
Worst delivery service I have ever experienced.
I ordered a package with clear instructions that the address is a business in Amsterdam. I even mentioned this in a message. Despite this, DragonflyShipping attempted delivery outside working hours and then simply returned the package to the sender without any effort.
Other carriers deliver to this same address with no problem and even leave packages next door if needed. DragonflyShipping couldn’t be bothered. Their customer service then told me “sorry, too late” and washed their hands of it.
This has caused me serious inconvenience and extra costs. Complete lack of professionalism and care. I strongly advise everyone to avoid DragonflyShipping NL. Terrible service from start to finish.
Clumsy company
I was at home all day suddenly I received an email informing that my parcel wasn’t delivered because none at home to receive the parcel . It is not true . I think they are lying
Worst tracking service in my country.
I've noticed amazon using this tracking service pretty often since april. It almost never goes smoothly. The first time it was two days delayed, the second one went fine, the third time my package failed to deliver because the driver claimed i wasn't home (i have a doorbell cam, he never even drove past my house) then when it got send back to their warehouse it got lost in the mail and today I'm expecting another package but i highly doubt it will arrive. I hate how i can't just choose dhl or postnl on amazon instead.
The delivery was faster than expected.
The delivery was faster than expected.
Great service and a quick delivery
Top service!
Why does Amazon NL keep using this…
Why does Amazon NL keep using this horrible delivery service? They can never deliver on time and the tracking is horrible.
Speedy delivery!!!!
I needed it asap, so i was glad with the speedy delivery within 24 hours. Thanks a lot you guys✌🏾👍🏾
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