DoYouSpain.com Reviews 114,255

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,420 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward booking process, finding it simple to navigate and secure good deals. Many people appreciate the competitive pricing and the wide selection of vehicles available, often noting that they find the best rates here. However, some customers also noted issues with the booking process, particularly regarding the inability to amend or cancel reservations after they were made, leading to frustration. There were also occasional reports of unexpected charges or hidden rules at the car pickup location, such as requirements for specific credit card types or additional fees for young drivers, which some considered misleading.

What people talk about most

Price

Reviewers highlight ambiguous aspects of price. Many customers praise competitive prices, finding them easy,... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found the booking platform easy... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the great prices, easy booking, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the... See more

Website

Users describe ambiguous interactions with the website. Many customers praise the website for being easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price and clarity on fuel policy. Only let down was office hours stated did not clarify if our midnight 00:00 collection would be possible and how if the office in the terminal is closed?

Company replied

Rated 4 out of 5 stars

I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have bee... See more

Company replied

Rated 4 out of 5 stars

Easy to use Used the service several times before and had no issues except with ok mobility in the past who try hard selling of extra insurance

Company replied

Rated 4 out of 5 stars

Only problem I have is I booked a child seat because it didn’t charge me , but now I realise I will be charged when I collect the car , and I can’t cancel the seat

Company replied


Company details

  1. Car Rental Agency

About DoYouSpain.com

Written by the company

En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.

La mejor opción para alquilar coche en España

Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouSpain.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

4.0

Great

TrustScore 4 out of 5

114K reviews

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Rated 2 out of 5 stars

terms of fuel policy not shown until…

terms of fuel policy not shown until booked . only when booked do you see fuel charge and policy if full to empty with a hefty charge by gold car before you start . i would suggest you drop gold car as they give misleading prices

26 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Fuel policies and any related charges are always included in the details of your booking and shown on the voucher before vehicle pick-up, so you can review everything in advance. We work with multiple car rental companies to offer a wide range of options, allowing each customer to choose the one that best fits their preferences.
Kind regards,
Marta

Rated 5 out of 5 stars

Easy to use site.

Easy to use site.

Found everything I wanted very quickly, straightforward filter system and good prices, what’s not to like?

25 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your feedback and for trusting us. We're glad to know your experience was positive.

Rated 3 out of 5 stars

Increasingly rude staff for booking with Doyouspain

We have used do you Spain for years and while it is not perfectit definitely saves money however I think they need to be reviewing the companies they use as 3 times in the last month we have been greeted by staff at the car hire companies telling us we should not be booking through doyouspain and should only book direct, one even said they would find damage to charge us for. I do not understand why these companies use doyouspain if they do not want to rent to customers that book through them. The comapnies in questions were, Nizacar, Wuiber and yesteday we had awful problems with gold car, all these were at Malaga airport. It really is not pleasant now and the staff are rude and aggressive. Again I do not understand why these companies continue to list their cars on do you spain just to tell the customer they are wrong for doing so. Doyouspain, you should be reviewing these companies and not offering their cars if they do not want your business.

24 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Thank you for your continued trust over the years and for sharing your recent experiences at Malaga airport; we work with many car rental companies and continuously monitor their service to ensure a consistent standard. All bookings made through our platform are fully valid, and the details of your booking, accepted during the reservation process, clearly outline how the service should be provided at pickup. Your feedback helps us keep improving and reviewing the companies we collaborate with.

Best regards,
Pablo

Rated 5 out of 5 stars

always hires cars through DoyouSpain…

always hires cars through DoyouSpain because it is extremely competitive, very straightforward, easy process.

25 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for sharing your experience! We're glad to know everything went well.

Rated 5 out of 5 stars

hello

It was so easy

24 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your review!

Rated 1 out of 5 stars

The worst experience of our lives

The worst experience of our lives. Never book with this company. We had reserved a car for Ibiza with full insurance. To our surprise, when we arrived at the airport they told us... On the shuttle that was going to take us to pick up the car, we were already informed that our name did not appear.Upon arriving at the agency, we were informed that our reservation had been cancelled because we had arrived three hours later than the reservation time.This is called unjust enrichment. If I reserve and prepay for a car for nine days, I have the right to use it whenever I want within those nine days. The car was paid for; if I didn't...Whether I pick it up on time or the next day is my problem; I've paid for it for nine days.Well, after a three-hour delay from the scheduled pick-up time, they cancelled our reservation, something another company later told us they never do.They would even reserve the car a day or two later even if the customer didn't show up.If they cancel my reservation on their own, they'll have to refund my money. But they can't cancel something that's already paid for because of a three-hour delay. Unbelievable.Terrible service, they didn't want to know anything about our problem.They gave us no support whatsoever.We had to rent another very expensive car from a different company because it was almost night and we were stranded at the airport with no way to get to the apartment we were supposed to rent.They never sent us an email or a text message asking what was happening and why we weren't delaying.I repeat, the customer service was terrible. When we tried to complain, they practically hung up on us.Please, nobody book with this company if you don't want them to ruin your vacation.The reservation was made in the name of Vicente Moraleja Arroyo. I think we all need to unmask these thieves.Of course we're going to take legal action. If they refuse to return our money, they have to give us back the car. But keeping both the money and the car is simply STEALING.

14 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Our goal is your complete satisfaction, and situations involving arrival times are managed according to the collection information and the details of your booking accepted during the reservation process. Regarding the excess supplement and what happened at the desk in Ibiza, please contact us at help@doyouspain.com so we can review your case and assist you further.

Kind regards,
Marta

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Very easy transaction. Wide choice of cars and price range.

24 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

Rated 1 out of 5 stars

Don't use this company

Don't use this company. My wife had a problem with her credit card and was refused the car. I wanted to go back 2 days later to take the car for the remainder of my 2 week booking, but all I got from doyouspain was quotes from my terms and conditions. 3 different people responded, none offered any support. No support, no help and would not tell me who was holding my booking money.

8 May 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Our goal is your complete satisfaction, and we always provide clear guidance based on the details of your booking, which are accepted before confirming and included in the voucher. The vehicle collection depends on the car rental company’s requirements, such as presenting a valid credit card, and once the booking has started, any changes or unused days are managed under those same terms.
Kind regards,
Claudia

Rated 5 out of 5 stars

Easy to use

Easy to use, good range of competitively priced options, booking and follow up communications good

24 May 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

We really appreciate your positive feedback.

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