Good price and clarity on fuel policy. Only let down was office hours stated did not clarify if our midnight 00:00 collection would be possible and how if the office in the terminal is closed?
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5⭐ Customer Service

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A fast informative process, and the price was within my hiring budget.
Thank you

Reply from DoYouSpain.com
I regularly use do you Spain and have always enjoyed a great experience

Reply from DoYouSpain.com
Easy to navigate and understand with a good price as well . Well done

Reply from DoYouSpain.com
terms of fuel policy not shown until booked . only when booked do you see fuel charge and policy if full to empty with a hefty charge by gold car before you start . i would suggest you drop gold car as they give misleading prices

Reply from DoYouSpain.com
Easy to use site.
Found everything I wanted very quickly, straightforward filter system and good prices, what’s not to like?

Reply from DoYouSpain.com

Reply from DoYouSpain.com
We have used do you Spain for years and while it is not perfectit definitely saves money however I think they need to be reviewing the companies they use as 3 times in the last month we have been greeted by staff at the car hire companies telling us we should not be booking through doyouspain and should only book direct, one even said they would find damage to charge us for. I do not understand why these companies use doyouspain if they do not want to rent to customers that book through them. The comapnies in questions were, Nizacar, Wuiber and yesteday we had awful problems with gold car, all these were at Malaga airport. It really is not pleasant now and the staff are rude and aggressive. Again I do not understand why these companies continue to list their cars on do you spain just to tell the customer they are wrong for doing so. Doyouspain, you should be reviewing these companies and not offering their cars if they do not want your business.

Reply from DoYouSpain.com
always hires cars through DoyouSpain because it is extremely competitive, very straightforward, easy process.

Reply from DoYouSpain.com
The worst experience of our lives. Never book with this company. We had reserved a car for Ibiza with full insurance. To our surprise, when we arrived at the airport they told us... On the shuttle that was going to take us to pick up the car, we were already informed that our name did not appear.Upon arriving at the agency, we were informed that our reservation had been cancelled because we had arrived three hours later than the reservation time.This is called unjust enrichment. If I reserve and prepay for a car for nine days, I have the right to use it whenever I want within those nine days. The car was paid for; if I didn't...Whether I pick it up on time or the next day is my problem; I've paid for it for nine days.Well, after a three-hour delay from the scheduled pick-up time, they cancelled our reservation, something another company later told us they never do.They would even reserve the car a day or two later even if the customer didn't show up.If they cancel my reservation on their own, they'll have to refund my money. But they can't cancel something that's already paid for because of a three-hour delay. Unbelievable.Terrible service, they didn't want to know anything about our problem.They gave us no support whatsoever.We had to rent another very expensive car from a different company because it was almost night and we were stranded at the airport with no way to get to the apartment we were supposed to rent.They never sent us an email or a text message asking what was happening and why we weren't delaying.I repeat, the customer service was terrible. When we tried to complain, they practically hung up on us.Please, nobody book with this company if you don't want them to ruin your vacation.The reservation was made in the name of Vicente Moraleja Arroyo. I think we all need to unmask these thieves.Of course we're going to take legal action. If they refuse to return our money, they have to give us back the car. But keeping both the money and the car is simply STEALING.

Reply from DoYouSpain.com
Website was clear and worked well, many companies websites are not

Reply from DoYouSpain.com
Easy to use website. Very easy transaction. Wide choice of cars and price range.

Reply from DoYouSpain.com
Don't use this company. My wife had a problem with her credit card and was refused the car. I wanted to go back 2 days later to take the car for the remainder of my 2 week booking, but all I got from doyouspain was quotes from my terms and conditions. 3 different people responded, none offered any support. No support, no help and would not tell me who was holding my booking money.

Reply from DoYouSpain.com
Easy to use, good range of competitively priced options, booking and follow up communications good

Reply from DoYouSpain.com
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