Nice and clean resort. The facility was great: spacious and practical. Ideal for a family with kids. Very quiet place, especially during nighttime.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We stayed at the hotel from April 26 to May 3. The facilities are great, and the swimming pool and spa were very nice. However, the restaurant kitchen closes too early, which was inconvenient. The bed... See more
Company replied
Perfect accommodation nestled in the mountains. Everything was clean and well-maintained. For the future, a regular supermarket closer by would be desirable, as you are currently situated in a remote... See more
Beautiful area with great walking opportunities, even directly from the park. Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilit... See more
Company replied
Company details
Written by the company
Boek een lekker weekendje weg of een heerlijke vakantie in de luxe vakantieresorts van Dormio Resorts & Hotels. Je vindt onze resorts en hotels in heel Europa.
Contact info
Ingenieur J.P. van Muijlwijkstraat 7, 6828 BP, Arnhem, Netherlands
- 085 013 4040
- reservations@dormio.eu
- dormio.nl
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great resort
Great resort, good value for money.
Location, facilities, service and accommodation are all excellent.
24 October 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Sonja, we would like to thank you very much for this lovely review. We love to read that you are so satisfied with your stay at Dormio Resorts & Hotels. We hope to see you again soon! Kind regards, Sara - Dormio Resorts & Hotels
Nive place to be
It is a neatly clean park with affordable clean cottages. The location is good. Especially the staff gives you a warm welcome and stay.
11 October 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Evert, thank you for your kind review! We’re delighted you enjoyed the cleanliness, location, and especially the warm welcome from our staff. We look forward to welcoming you again! Best regards, Sara - Dormio Resorts & Hotels
Great Location
Beautiful area with great walking opportunities, even directly from the park.
Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilities particularly the kitchen and bathroom(s) may present some challenges.
We didn’t use any of the park’s amenities, so we can’t comment on those.
For us, it was a great base to go out daily with the dog. And if you don’t mind driving a bit, you’ll find plenty of good and varied restaurants within a 30-minute radius perfect for dining out over a two-week stay.
29 September 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Francis, thank you for your review! We’re glad you enjoyed the beautiful surroundings and found our park a great base for exploring the area with your dog. We appreciate your feedback regarding the house facilities and will take it into consideration. We hope to welcome you again in the future! Kind regards, Sara - Dormio Resorts & Hotels
Reply from Dormio Resorts & Hotels
Dear Marielle, thank you for your wonderful feedback! We’re delighted you enjoyed the park, the house, and our staff. Kind regards, Sara - Dormio Resorts & Hotels
Beautifull resort on great location and…
Beautifull resort on great location and good facilities.
29 August 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Ine, thank you for your review! We’re delighted you enjoyed the beautiful resort, its great location, and facilities. We hope to welcome you again soon! Warm regards, Sara - Dormio Resorts & Hotels
A great vacation area for everyone
The location is beautiful. At arrival the co-workers were very friendly.
The accomodation was clean.
There is a lot to do for everyone.
I had a good time.
18 August 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Joey, thank you for your review! We’re glad you enjoyed the beautiful location, friendly staff, clean accommodation, and activities. We hope to welcome you again soon! Warm regards, Sara - Dormio Resorts & Hotels
Great resort
Great resort. Situated on a hill with a beautiful view on the rur. A lot to do at the park and in the direct area. Such as: cycling, hiking, Wildpark, sightseeing per boat or small train. The house in which we stayed was clean, spacious and cosy. Great beds! Only negative thing was the dirty floor. After a view bare footed minutes, they turned black. And thus the small carpet in the bathroom as well. But in the end we really enjoyed our stay.
24 August 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Helen, thank you for your review! We’re glad you enjoyed the beautiful location, spacious and cozy house, and activities nearby. We apologize for the cleanliness issue and will address it with our team. We hope to welcome you back soon! Warm regards, Sara - Dormio Resorts & Hotels
Great holiday at Dormio resort eifeler tor
We had a great holiday! Amazing staff, beautiful environment, comfortabel apartment and plenty to do for both adults and children in de Eifel and at the resort. Would definitely come back here.
16 August 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Joyce, thank you so much for your wonderful review!
We’re delighted to hear that you had a great holiday and that our staff, the beautiful surroundings, and your comfortable apartment all contributed to a memorable stay. It’s also great to know that you found plenty of activities to enjoy both in the Eifel region and at the resort. We truly appreciate your kind words and would be thrilled to welcome you back again! Warm regards, Sara - Dormio Resorts & Hotels
The booking website could be better
The booking website could be better. Also the WhatsApp chat service is not available anymore. I sent a few queries to reservations(at)dormio.eu. Waiting for reply.
10 August 2025
Reply from Dormio Resorts & Hotels
Dear Kees, Thank you for your feedback!
We’re delighted you enjoyed the house, our service, and the beautiful resort. We look forward to welcoming you back soon!
Warm regards, Sara - Dormio Resorts & Hotels
spacious and great location
Great location, beautiful and spacious apartment, very nice and available staff, great facilities such as swimming pool, sauna, hamam, gym and the possibility to order fresh bread in the morning. Specially great with the last-minute discount we got... (otherwise probably out of our league).
A two person bed in some of the rooms would have been nice.
20 July 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Paul, thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our great location, spacious apartment, and the comfort of our facilities. It’s also great to know that our team made a positive impression and that the fresh bread service added a nice touch to your stay. We’re glad the last-minute discount allowed you to experience our residence, and we appreciate your suggestion regarding the two-person bed. Your feedback is valuable and will help us improve for future stays. We hope to have the pleasure of welcoming you back soon! 🌟 Warm regards, Sara - Dormio Resorts & Hotels
Very negative experience – Not recommended
We stayed at this resort in a villa (Maastricht Dormio) during the second half of July, and unfortunately, we were victims of a robbery. The resort manager (Bratt) not only refused to take any responsibility but even tried to blame us.
When we filed a report with the police, we were told that thefts at this property are frequent. Only then, upon closer inspection, did we realize that there is no perimeter or effective security system protecting the property. Access is practically open to anyone, leaving both guests and their belongings completely exposed.
The resort’s response was that there is a note on their website stating that guests are responsible for their valuables. But if theft is a known and recurring issue, the proper response is to take real, physical security measures, not just leave a small note online that most people won’t see.
We find it absolutely unacceptable and unprofessional for a resort of this category to operate in such a way, disregarding the safety of its guests. We do not recommend it under any circumstances.
23 July 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Cris,
We regret to hear about your experience and fully understand how upsetting this must have been.
Please allow us to clarify a few points. Our resort does have security personnel patrolling the premises regularly. However, given the size and open layout of the park, it is unfortunately not possible to monitor every area at all times. That is precisely why we explicitly advise all guests not to leave valuables unattended outside, but to store them safely inside the accommodation.
As also advised by our reception team, in the unfortunate event of theft, we strongly recommend filing a police report and contacting your travel insurance provider, who can assist you further with possible compensation.
While we sympathize with the situation, we cannot take responsibility for the loss of items left outside, as is clearly stated in our guest policy.
We appreciate your feedback and will continue working to improve communication around guest safety and awareness.
Kind regarts - Britt - Dormio Resorts & Hotels
Best Place for Our Wedding Anniversary
This was an amazing place. My wife and I celebrated our anniversary here. We thoroughly enjoyed our stay in this lovely neighbourhood of Maastricht. It’s not too far from the centre as well.
21 July 2025
Reply from Dormio Resorts & Hotels
Dear Liba, thank you for your wonderful review! We’re delighted you and your wife enjoyed celebrating your anniversary with us and had a great stay in Maastricht. We hope to welcome you back for another special occasion soon! Warm regards, Sara - Dormio Resorts & Hotels
Beautiful high-cliff mountains…
Beautiful high-cliff mountains surrounding a nicely designed park with cared-for grass and houses in typical local style. The Hallstatter lake is on walking distance, providing nice cool water and grass with some trees for shade. Great for children and adults alike. Our house was spacious and comfortable. The terrace behind the house gave comfort to dining. I did miss a relaxing lazy lounger there. The only thing that was not up-to-par is the bathroom, which was a bit dilapidated and needs renovation.
Did I mention the excellent restaurant (we dined on the terrace when we could see the sun went down behind the mountains)? And the resort's rental bikes to go cycle around the lake? Nice way to explore! Also, the nearby train station (5 min walk), that took us for a day to the 'royal' Bad Ischl (Top-tip: go on Friday morning to look for local food and treats on the day-market at Bad Ischl's town center, at just a 10min walk from the train station there).
We will be back!
17 July 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Nico, thank you very much for your lovely and detailed review! We’re glad you enjoyed the beautiful surroundings, the comfort of the house, and the many activities nearby. We appreciate your suggestion regarding the lounger and your feedback on the bathroom — this helps us improve. We’re also happy to hear you enjoyed the restaurant and bike rental! Looking forward to welcoming you again in the future. Warm regards, Sara - Dormio Resorts & Hotels
This resort is a beautiful located…
This resort is a beautiful located holiday resort nearby city center of Maastricht.
The surrounding is green, the houses are cosy styled and you have the choice to book a hotel room as well as an accomedation for large groups. Very nice staff and everything you might need is there: supermarket, fresh bread and more, wellness, bike rental, restaurant, haute cuisine restaurant and nice play spots for the kids.
I recommend this resort highly!
10 July 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Esther, thank you so much for your wonderful review and kind recommendation! We're happy to hear you enjoyed the location, the facilities, and the atmosphere of the resort. It’s great to know that both the accommodations and our team made a positive impression. We hope to welcome you back again soon! Warm regards, Sara - Dormio Resorts & Hotels
Dormio is a great resort.
Dormio is a great resort with nice buildings and good maintained premises. Maastricht and golfcourse a very near.
12 July 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear guest, thank you for your kind words! We're glad you enjoyed the resort, the well-maintained surroundings, and the convenient location near Maastricht and the golf course. We hope to welcome you again soon! Best regards, Sara - Dormio Resorts & Hotels
Fantastic
Fantastic! Very decent and clean accomadtions. Litterly everything, all the attributes are in place to enjoy for both kids and adults.
12 July 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Sien, thank you for your fantastic review! We're delighted to hear that you found the accommodations clean and well-equipped, and that both kids and adults had a great time. We hope to welcome you back soon! Best regards, Sara - Dormio Resorts & Hotels
Wonderful room and a superb bed
Wonderful room and a superb bed, large bathroom and very clean
26 June 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Willem, thank you so much for your kind words! We're delighted to hear that you enjoyed the room, the comfort of the bed, and the cleanliness of the bathroom. We hope to have the pleasure of welcoming you back soon! Kind regards, Sara - Dormio Resorts & Hotels
Great experience
Nice accommodation, propre, great facilities, a lot to do, beautiful surroundings. Loved the easy travel with train as well. Just had an overall nice vacation at this resort. Very recommended!
27 June 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Manuela, thank you so much for your lovely feedback! We're thrilled to hear you had such a great vacation and enjoyed the accommodation, facilities, and beautiful surroundings. It’s also great to know that the convenient train travel added to your experience. Your recommendation means a lot to us, and we hope to welcome you back for another memorable stay soon! Warm regards, Sara - Dormio Resorts & Hotels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.