ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then recei... See more
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See what reviewers are saying
Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... See more
I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... See more
Very happy with the kick plate and sill, packaged well. As they're made to order, I received the items within a week and I'll be fitting them later today 👍
Company details
Written by the company
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contact info
6 Julian Close, ws6 6np, Walsall, United Kingdom
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
4.0
Great
610 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Part required was perfect for the job
27 November 2025
Delivery information updated
3 October 2025
Great service and delivery made on time.
24 November 2025
Great and quick service
11 November 2025
Really good prices and quick delivery
Really good prices and quick delivery. Thanks Jason
1 November 2025
Great service
Prompt dispatch but lost by the courier. Next day delivery of replacement so can’t ask for more than that. Great service
21 October 2025
Product as described
19 October 2025
Happy with product and service was good…
Happy with product and service was good too will definitely be using this company again in the near future
22 September 2025
AVOID THIS COMPANY
AVOID THIS COMPANY
item was showing as a stock item , had to chase a delivery date , given a delvery date never turned up chased again now being told its going to be be a further delay to delivery
25 September 2025
why I would use DOC again
the people I delt with knew their products well and were able to guid me in the right direction.
25 September 2025
Excellent product support
22 September 2025
Prompt and reliable service
5 August 2025
Shocking service …
Item not received emailed and asked where order is and no response shocking service
30 August 2025
No Contact - No delivery
Items ordered and paid for on 18/8/25. Still not received today 26/8/25 so called to chase and was told it was out of stock but coming into them today so we should have delivered tomorrow 27/8/25. We were not made aware and neither was this emailed review who obviously assumed we would have already received our order. No contact whatsoever with an update and will not be using again.
18 August 2025
Room to improve communication
ordered 9 door closers. Web site says free next day delivery but they didn't arrive. Telephoned but only given an opportunity to leave a voice mail no person to talk to. Email not answered. Then received a text message stating the goods were out of stock but I did receive a full refund very promptly. Perhaps if the order confirmation stated the expected delivery date for those specific goods the stress would be removed.
28 July 2025
Great company
Great company, always on time super fast delivery and product as described
15 July 2025
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