I needed to replace 2 window handles for my 1980's Anglian bay window. The web site is useful in locating the type of replacement handles I needed/wanted.Spoke to customer service team because was uns... See more
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Hi, The on line order was straight forward but delivery was via second class post and took well over a week to be delivered. Strongly suggest first class post at these prices for 5 star customer sati... See more
The replacement window handles were well packed and delivered promptly, although without notification of arrival. The handles themselves are good quality but not exactly compatible with the ones the... See more
Good service supplying the replacement handle, but there is clearly an issue with these as it's the 2nd I've had fail. If they were made better in the first place, it would have been 5 stars.
Company details
About Replacement Parts Shop - Anglian Home Improvements
Written by the company
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Contact info
Customer Services, Liberator Road, NR6 6EU, Norwich, United Kingdom
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
4.0
Great
1K reviews
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Delivered in good time
Delivered in good time, easy to fit and looks great. Design has changed slightly over time, so need to buy another for the other door to match.
21 July 2026
Received the handle and replaced old…
Received the handle and replaced old one. The replacement works better than the old one.
17 July 2026
Excellent service as always
Excellent service as always. Ordering replacement parts very straightforward and delivery pretty quick.
9 July 2026
replacement window handles
The replacement window handles were well packed and delivered promptly, although without notification of arrival.
The handles themselves are good quality but not exactly compatible with the ones they replaced because they are set at 45 degrees to the originals
17 July 2026
Amazon can deliver in one day...Anglian…
Amazon can deliver in one day...Anglian took nearly three weeks to deliver a handle..!!
15 July 2026
Did what I wanted
I received the parts I had ordered and the ordering process was straightforward.
15 July 2026
You sent me the wrong thing
You sent me the wrong thing. So I simply asked for you to send the right thing but never heard anything at all back despite chasing. Very annoying. Terrible service
10 July 2026
Easy to order parts and delivered…
Easy to order parts and delivered within a week. Thankyou
9 July 2026
Still waiting for response.........
Ordering was simply, but everything else from there on in was tedious. Between sending emails it took anything from 3 - 5 days to get a response. I'm still waiting for a response on my refund. Anglian this is so disappointing.
9 July 2026
Easy to order replacements, quick service
We have ordered replacement window catches several times over the years. Easy to order, quick despatch. Excellent service
9 July 2026
I ordered replacement handle for my…
I ordered replacement handle for my conservatory door, what has been delivered is handle for external door.
Consequently the hole in the plate is in the wrong position and is useless for my conservatory
I want the proper one and will return the one I have when I receive it.
1 July 2026
Replacement window handle
The lock on one of our Anglian windows failed and we couldn't open, close or lock the window. We thought this would be costly to fix but instead a replacement handle was only £10.36, arrived in 7 days, and was easy for us to fit ourselves.
3 July 2026
It was easy to use your site to order…
It was easy to use your site to order the spare parts I needed. Pricing was competitive and simple, so I was glad I found your site
2 July 2026
Good quality replacement window…
Good quality replacement window handles, and at a good price.
1 July 2026
Easy to select the correct replacement…
Easy to select the correct replacement handles using the dimensions given. Parts arrived quickly by post. The locks on the window handles are metal and stronger than the plastic fittings within the old handles, which keep failing.
2 July 2026
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