No problems. Items well packed and quick delivery. New ceramic cupboard and drawer knobs have transformed our kitchen!
Company replied
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Review summary
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Ordered a handle that wasn't matching ... very easy to return and get the refund sorted and I'm ordering the correct one when back in stock ... great service !!
Company replied
Really quick service. There was an issue with the first handle sent but this was quickly resolved and a replacement was sent FOC within a couple of days. Couldn't ask for a better service
Company replied
We found the door handles we really liked in Door Handle Store - great selection of door handles! - and at a very reasonable price, too. The delivery was swift. When I had a query about one item, the... See more
Company replied
Company details
About Door Handle Store
Written by the company
At Door Handle Store we are specialists in premium door handles and accessories. With an extensive array of door hardware, our collections include the best quality hardware on the market.
With our luxury products available through a straightforward Next Working Day delivery service for any order placed before 3 pm, you will receive your new premium door hardware swiftly.
Any orders placed over £150 will also receive free delivery.
Offer your valuable feedback to help maintain the exceptional experience we provide and enhance our incredible customer service.
Contact info
106 Elkington Street, B6 4SL, Birmingham, United Kingdom
- 0800 0590 700
- websales@doorhandlestore.com
- doorhandlestore.com
4.5
Excellent
435 reviews
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Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
No issues, parts were delivered as expected
My living room door hinges had failed and I found replacement parts were available cheaper here than those listed on a major retailer's site. Email communication was good and the parts arrived by DPD courier. Delivery was not cheap but the overall cost was cheaper than just paying from the parts from the other source. My only observation was that they could have come in some kind of padded envelope, not the vastly oversized box they actually came in. Overall, it was a good experience.
23 February 2024
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very helpful support line
21 February 2024
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent value
4 February 2024
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great service but check sizes
A good choice of handles at good prices. However, I bought Georgian scroll privacy handles to match existing and they were identical except that the new backplate is 5mm shorter with the holes in slightly different places plus visible faded paint where the original handles were. Only temporary but accurate dimensions would be useful. Not a fault of the door handle store though.
11 January 2024
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
They deliver on their promises …..
They deliver on their promises …..
….Delivery time
….Quality of goods
….Competitive pricing
Can’t fault them
21 January 2024
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
very good quality and service
12 January 2024
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick delivery of a well priced and…
Quick delivery of a well priced and good quality item would use again.
4 January 2024
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
fast and efficient service
12 December 2023
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
More than happy with the start to…
More than happy with the start to finish process. Good website, good variety of door handles and the price was very competitive. I had trouble finding the right size or rose diameter elsewhere. Delivered earlier than advised so fitted straight away.
13 December 2023
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great range of handles
Great range of handles at affordable prices, good quality and fast delivery.
13 December 2023
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fast, accurate service
Great value cupboard handles. Look perfect and fit easily- thanks
10 December 2023
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great service coupled with excellent…
Great service coupled with excellent product quality.
24 November 2023
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
These are very solid draw handles
These are very solid draw handles, they tighten up nice on wardrobes door so don’t think they will come off anytime soon
11 November 2023
Reply from Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Door Handle Store
Hi
Thank you for taking the time to leave us this positive feedback. We are happy to hear that you find our services helpful.
Team Hiatt
Excellent
Excellent! Product selection and preserving effortless. Delivery as promised
9 November 2023
Reply from Door Handle Store
Hi Khalid
Thank you for taking the time to leave us this positive review. We try our very best to ensure all of our customers can have the smoothest experience when ordering with us not matter what.
Thank you for choosing Hiatt
DHS
Reply from Door Handle Store
Hi Ade
Thank you noticing our efficient delivery services and our competitive pricing. We ensure that Hiatt can meet our customers standards with every order.
Thank you for choosing Hiatt
Team Hiatt
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