Doorbellworld Reviews 527

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, look great, and are easy to install and set up. Many people appreciate the wide selection of doorbells available, finding exactly what they need for their homes. The delivery service is frequently highlighted as super fast and prompt, with products arriving quickly and well-packaged. Reviewers also commend the outstanding customer service, citing helpful, patient, and professional staff who provide expert advice and resolve issues efficiently. However, some customers experienced issues with customer service, mentioning slow replies or incorrect advice. A few people also received products that were damaged, missing components, or did not match the advertisement. There were also instances of products being incompatible with power grids outside the UK, leading to frustration and delays.

What people talk about most

Product

People report positive experiences with product quality, often highlighting items as well-made, of good... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Customers generally express satisfaction with the quality of items, often describing them as very good,... See more

Customer service

Consumers find customer service to be ambiguous, with many reporting positive experiences. Reviewers often... See more

Service

Reviewers highlight positive aspects of service, with many praising the outstanding customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went well with installation, though more written word explanation would help with following the diagrams. UPDATE:- Just seen a review from 3 March 2026. They weren't as happy as they could... See more

Rated 5 out of 5 stars

Wanted a doorbell that closely matched with doorbells of 100 years ago for my tenement flat. I am hard of hearing so it’s annoying when people can’t see the fashion small wireless doorbell you’d t... See more

Rated 5 out of 5 stars

Helpful response to an on line request for advice on a broken bell push. Replacement product recommended which works well and was much cheaper than starting again.

Rated 5 out of 5 stars

Outstanding customer service. Royal Mail failed to deliver the product. Sophia at Doorbellworld hunted it down and discovered it had been returned to the depot, but on visiting the depot Royal Mail... See more


Company details

  1. Internet Shop

Written by the company

Sabrebond Ltd trading as Doorbell World Sabrebond Limited is a family run business which was established in Sheffield in 1986. During this time we have gained a wealth of knowledge in doorbell systems and we offer our own Doorbell World brand with some of our products designed and developed dating back 50 years. Other recognised leading brands are selected to offer various levels of functionality and different price points so there is always a product that is right for our customer and we support all these brands with advice and warranties. Our unique doorbells and chime units combine traditional and modern designs with wireless technology making stylish products that are easy to install and compliment homes and businesses of any age..


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

527 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Replacement for package that went astray sent asap...

UPDATE - 15th May 2025:
5-stars: I have now upgraded my original 1-star rating to a 5-star rating, as Jason at DoorBellWorld pulled out all of the stops to get a replacement to me asap, once they had realised that I had not received my goods. As my carpenter went on holiday before the replacement could be fitted I will have to leave another update on the performance of the bell when it is eventually in situ. However, many thanks again to Jason at DoorBellWorld who sorted the matter out.

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Original Review 28.04.25 (below) which is now superseded by updated review (above):

1-star: I would love to rate DoorBellWorld on their service and product, but having ordered a Black Wind up Mechanical Doorbell and Black Round Bell Push with white/black Press button on the 28th April 2025, as of the 5th May I am still waiting for it to arrive.

This is despite the fact that DoorBellWorld sent me an email on the 29th April saying that they had despatched it via Royal Mail's 48hour Tracked Service. The link DoorBellWorld provided to the Royal Mail's tracking Service just shows the following message:

"We're expecting it - The sender has advised they have despatched your item to Royal Mail.
More information will be available once we have received your item and scanned it into our network".

So it appears that DoorBellWorld have either not even sent it to Royal Mail yet, or if they have, then the Royal Mail have lost it. Incompetence on a scale that only Barry and Paul Chuckle could match.

"To me, to me, to me", "To you, to you, to you"... Meanwhile my carpenter disappears on holiday on Thursday 9th May. Thanks DoorBellWorld and Royal Mail - together you make a great team!

Ray, Letchworth Garden City
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28 April 2025
Rated 5 out of 5 stars

We are thrilled with our new door bell

We are thrilled with our new door bell. It arrived quickly and was really easy to pair with the bell itself. Lots of rings to choose from if you dont like the once already programmed and best of all, the ring we have chosen doesnt make our dogs bark.

Highly recommend. Nice company to deal with.

27 March 2025
Rated 5 out of 5 stars

Excellent delivery timescale in my…

Excellent delivery timescale in my instance.
Instructions would be better in English, rather than German and pictures.
When ordering, a prompt to ask if wiring and bell push required would help, as it doesn't state whether one is included or not.
Otherwise, no problem

25 March 2025
Rated 5 out of 5 stars

Excellent 1st time experience

1st time buyer from Doorbellworld. Brilliant service. The website shows all the measurements for its products making them easier for the buyers to choose from. Also fast delivery.

26 March 2025
Rated 5 out of 5 stars

Good advice! Great prices! My absolute recommendation!

Good advice!
Great prices!
Very fast delivery!
My absolute recommendation!
****** +
________________
Gute Beratung!
Super Preise!
Sehr schnelle Lieferung!
Meine absolute Empfehlung!
****** +
________________
De bons conseils !
Super prix !
Livraison très rapide !
Ma recommandation absolue !
****** +
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¡Buenos consejos!
¡Buenos precios!
Entrega muy rápida.
¡Mi recomendación absoluta!
****** +

24 February 2025
Rated 4 out of 5 stars

Great advice and service

I ordered from the website and everything turned up about a week later. I used doorbell world because I could contact them and make certain that what I was ordering was the right product for what I need. This is valuable.

23 February 2025

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