Dont Waste Money Reviews 

5,626
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally polite, friendly, and incredibly helpful during home visits or personal interactions. People genuinely appreciate the very smooth and efficient switching process, noting that clear explanations make understanding new energy tariffs and saving money completely straightforward. However, some reviewers were not at all happy with the aggressive sales tactics encountered during unexpected visits at their homes. A few other people also felt that the initially promised financial savings were completely inaccurate, resulting in unexpected costs or noticeably higher bills instead.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and very knowledgeable during their interactions. Reviewers... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Service

Customers report overall satisfaction and positive experiences with the service. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that staff members are polite, knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Charlie and Michael come over and we had the most pleasent conversation! They were immensely helpful and informative, they went above and beyond to help us! They even made a summary version to... See more

Company replied

Rated 5 out of 5 stars

Very good pairing. Lively , humorous and sorted everything 👌 Explained comparisons and hopefully we will save some money. 🤞 Unfortunately we did not get their names but nice sales people and kn... See more

Company replied

Rated 5 out of 5 stars

I didn’t realise how much I was being overcharged by my current energy company until I saw the independent reviews. Neither did I realise the price increases due in 1st July and Oct 2026. I signed up... See more

Company replied

Rated 5 out of 5 stars

Was sceptical at first when opening the door, but when I explained I couldn’t move from my current supplier (pay as you go meter that was here when I bought the house), they explained I could and they... See more

Company replied


Company details

  1. Price Comparison Site
  2. Boiler Supplier
  3. Electric Utility Company
  4. Energy Supplier
  5. Green Energy Supplier
  6. Mobile Network Operator

Written by the company

Dontwastemoney.co.uk is dedicated to finding customers both domestic and business, the best deal on their gas and electric. We compare all UK energy tariffs free of charge.

Working hard to find you a better deal on your gas and electricity!

Written by the company

An easy, hassle free way to save money on your home and commercial utility bills.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,626)

2,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gentlemen was very helpful without…

Gentlemen was very helpful without being pushy
Got me on another plan with same company whist saving me money

5 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The young lady was knowledgeable

The young lady was knowledgeable, kind and had a good sense of humour and guided me through the problematic things as I am not at all tech savvy and she was patient and understanding.

13 August 2026
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Reply from Dont Waste Money

Hello Brendan, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 4 out of 5 stars

Good explanation

The member of your staff explained everything for us.
Gave us all the figures and told us that our fixed two year rate would not go up and if the rate came down our rate would come down as well.

13 August 2026
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Reply from Dont Waste Money

Hello Ronald, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Friendly with great expertise

Friendly - quick and informative
Helped me save 20% on my energy bills

16 August 2026
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Reply from Dont Waste Money

Hello Divya, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Had a good experience

Had a good experience

12 August 2026
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Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The service the explanation

The service the explanation

10 August 2026
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Reply from Dont Waste Money

Hello Ingrid, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 4 out of 5 stars

Very good

Save me over 100 pounds a month

12 August 2026
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Reply from Dont Waste Money

Hello Tina, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 1 out of 5 stars

New calculation is all lies.

I was approached in Southport and lied to. I was told my monthly payments would be £75 (told this was the fixed price for 2 years never told it was an estimate) however when the agreement came through it was more than I am paying now at £109.32.

13 August 2026
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Reply from Dont Waste Money

Hello Rachael, thank you for your feedback. We’re sorry to hear about your concerns regarding the monthly payment quoted during the sales process.
For clarity, quotes and comparisons are generated using industry data and the information available at the time. The figures provided are estimates based on this information, while the final Direct Debit amount is set by British Gas and may differ depending on the account setup, payment preferences, and assessment of expected usage.
We appreciate your concerns and your comments will be reviewed internally as part of our compliance process. Thank you for bringing this matter to our attention.

Rated 4 out of 5 stars

Information

Told me step by step what would happen next. Clear and concise.

11 August 2026
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Reply from Dont Waste Money

Hello Rosemary, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Very good staff

Very good staff

11 August 2026
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Reply from Dont Waste Money

Hello Caroline, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Your staff Shiam is the best you have…

Your staff Shiam is the best you have in your company. He is very good at his job. Because of him I have sign up with British gas. My direct debit starts on the 28th of August. I'm loving it. Thank you Shiam.

10 August 2026
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Reply from Dont Waste Money

Hello Emma, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Clear advice

Clear advice, polite young man in manchester Asda called Harry

14 August 2026
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Reply from Dont Waste Money

Hello Peter, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 4 out of 5 stars

The representative was polite and…

The representative was polite and friendly easy to talk to and explained things well

11 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Christopher, thank you for your feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Fantastic rep

Fantastic rep, very informative, answered all my queries and wasnat all
Pushy .

THank you we decided to switch straight Away

Xxxx

14 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback, we’re really glad to hear you were pleased with the service.

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