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Used the site for a while submitting pin codes from the packages. Didn't earn anything, all items available in the store wants points and cash. The design and user interface have decline from last update. Don't recommend this promotion, site and shop.
The coffee machine is awesome. It’s just infuriating that it’s not made clear where to find the cleaning product for the coffee machine. Which is not ok at all. I would also say that creating an account for their website so I continue to get more of the cleaning product. I created the account after having to come up with a password that would be allowed (not happy) to find out after then trying to log in that my account was disabled. I feel like selling my coffee machine and getting one not under this company.
My experience with Dolce Gusto Portugal has always been outstanding. From placing the order to receiving it at my door, everything is smooth, fast, and well-organized. The website is user-friendly, with clear product descriptions and an easy checkout process for capsules, machines, and accessories.
One of the brand’s biggest strengths is the quality of its drinks. The capsules consistently deliver rich, flavorful results — whether it’s coffee, hot chocolate, or one of their more creative beverage options. There’s also a fantastic variety to choose from, which makes it fun to explore different flavors while still enjoying your favorites.
I also really appreciate the regular promotions, which make the shopping experience even more rewarding. Plus, their loyalty programs are a nice bonus for frequent customers.
Delivery is always quick, and orders arrive well-packaged and complete. On the rare occasion I needed to contact customer support, the service was friendly, responsive, and helpful — which is something I really value.
In short, Dolce Gusto PT combines quality, innovation, and great customer care. If you’re looking for a reliable way to enjoy barista-style coffee at home with maximum convenience, this brand is an easy recommendation. 100% worth it!
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