Doggykings Reviews 

5,003
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,429 reviews, reviewers had a great experience with this company. Customers consistently commend the high quality of the products, noting their effectiveness in keeping pets warm and dry. Many people appreciate the durable and well-made nature of the coats, often highlighting features like integrated harnesses and perfect fits for their dogs. Consumers are pleased with the overall product design and the comfort it provides to their pets, with some even finding them superior to more expensive brands. However, some customers also noted that delivery times were often longer than expected, with orders sometimes taking weeks to arrive. A recurring concern for many people was inaccurate sizing, as products frequently arrived too small despite measurements, necessitating exchanges. Conversely, a small portion of people felt customer service was unresponsive or difficult regarding returns and refunds, and some reported issues with product faults such as broken zips.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its good quality, warmth, and ease of... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers expressing satisfaction... See more

Order

Clients share ambiguous opinions on order, with many reviewers expressing satisfaction with the ordering... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing frustration over long wait... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First jacket I ordered was far too small. I asked how to return it and was asked instead to send my dog’s measurements and a photo of the original jacket on my dog. The staff were helpful and the re... See more

Rated 4 out of 5 stars

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved. T... See more

Rated 4 out of 5 stars

Lovely coat. Bit snug (largest size on 30kg staff cross). It looks great. Unfortunately my dog refuses to move once I’ve put a coat on him. Strange boy but he just stands there and won’t walk. Th... See more

Rated 3 out of 5 stars

We already had products from doggyking so we knew the quality was really good. We saw the offers on Facebook so we ordered another coat for our sweet little boy. That's the good part. Unfortunately th... See more


Company details


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3.8

Great

TrustScore 4 out of 5

5K reviews

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No history of asking for reviews

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3.8

All reviews

(5,003)

1,413 reviews in the last 12 months

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Rated 4 out of 5 stars

The dog coat is great

The dog coat is great, and quality is exceptional. My dog loves it. I had problems with the courier who lost my parcel and it took a while to confirm that the coat had indeed been lost. Doggy Kings customer service were able to investigate and send a replacement coat.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

GREAT PRODUCTS AS WELL AS 5* SERVICE!

Just before Xmas 2025 I ordered a no-pull Harness for my very naughty PARSON RUSSELL who managed somehow to lose/damage her velcro name tags in January when chasing rabbits through thick bramble.
I immediately contacted Customer Services and they indicated £8 for replacements, which I paid via PayPal but I was not sent any order acknowledgment?
I got back to Customer Services and was lucky to find Paul who quickly solved my problem, and later even provided me with a Tracking Number when my order had not arrived after 2 weeks.
I received 2 lovely harnesses complete with tags at the beginning of February and would like especially to thank Paul of Customer Service for his exemplary, efficient and courteous service.

5 February 2026
Unprompted review
Rated 2 out of 5 stars

£5 charges for return / £10 to exchange

I have a cockapoo I ordered the 3XL per the sizing chart and was too small.
They wanted to charge me £5 for the return and a further £5 for a new size.
Or £5 deducted from my refund.
It took so long to conclude that they have now denied my return, so now I’m left with a coat too small. Would not recommend.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

I love these!

I love these! So does my dog! They keep her warm and dry and are true to breed size - don't go bigger or they will swamp your dog. I make that mistake! These coats make winter bearable! Couldn't have got through winter without one! They are well made and warm and strong! Well done Doggie Kings!

20 January 2026
Unprompted review
Rated 4 out of 5 stars

Great harness

Great harness. Only reason for a 4 is because the velcro labels dig into the side of my pup. Great customer service and just a shame that they don't offer more products, because I'd certainly buy a collar from them!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I had ordered the incorrect size n once…

I had ordered the incorrect size n once I contacted Doggykings they sent me the next size up … there was no hassle about getting another one n they replaced it free of charge..
First company in a long time do as they say n advertise…,,
💯 happy about my shopping experience with doggy kings .

20 February 2026
Unprompted review
Rated 5 out of 5 stars

The coat is excellent and great value…

The coat is excellent and great value for money. But I have been most impressed with the customer service. They have answered my emails within 24 hrs and have been friendly, knowledgeable and supportive.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Great product and well made.

Order 2 sizes as i have a puppy and knew he would grow. I ordered a small and a Medium size. The small fitted but was very tight and hard to put on. The Medium was a better fit. I contacted Doggy Kings to exchange the Small. They were very accomodating and I only had to pay £5 for a replacement (size Large) which was the cost of postage. They told me to keep the Small as it would cost me too much to send back. The products themselves are very well made and are easy to put on.
I would highly recommend this company and their products as well as their customer service.

23 January 2026
Unprompted review

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