DoDublin Tours Reviews 

105
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, humor, and ability to make tours engaging and memorable. Many people highlight the drivers and guides as exceptional, often mentioning their personal stories, singing, and entertaining commentary that enhanced the overall experience. Reviewers also found the buses clean, well-maintained, and appreciated the convenience of seeing the city's main sites without much walking. However, some customers experienced issues with the service, including long wait times for buses, being misdirected, and drivers who were rude or did not allow them to disembark at desired stops. A few people also noted that not all buses had live tour guides, relying instead on pre-recorded audio, which they found less personal.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the drivers for being friendly,... See more

Service

Users describe ambiguous interactions with service, with many reviewers praising the clear pick-up areas,... See more

Location

Consumers find location to be positive, with many reviewers stating that the stops provide easy access to all... See more

User experience

Customers consistently note positive experiences with the user experience, describing it as informative, fun,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I start, firstly I had problems purchasing my ticket online, but John Ryan, helped me every step of the way, getting my 48hr bus ticket and my walking tour package, when I had everything sort... See more

Rated 5 out of 5 stars

Finn made the entire trip so fun and informative, I wouldn’t remember a lot of it without his energy when telling us about the history of the pitstops. Francis scared me three times without hesitation... See more

Rated 5 out of 5 stars

My sister and I have been on many hop-on-hop-off tours and other sightseeing tours that informed you with recorded guides. Our DoDublin tour was by far the best ever! Our guide brought history to life... See more

Rated 5 out of 5 stars

What a brilliant way to spend a few hours. Plenty of sights to see, things to learn and all while saving on the walking!! Our trip was on a very hot day, was a lovely way to see the city. Our dri... See more


Company details

  1. Travel & Vacation

Information provided by various external sources

DoDublin Tours are the No.1 Sightseeing Tour company in Dublin City. We've been showing visitors around the city we love since 1988 and guarantee to entertain and inform in equal measures while bringing you to all the city's top attractions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

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No recent history of asking for reviews

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4.6

All reviews

(105)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended HOHO bus tour

Good value and convenient way of seeing the main sights in Dublin. Nice and clear commentary and our driver was really funny and definitely made the trip more enjoyable with his stories and singing. We made use of the voucher for a free meal too. Highly recommended!

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Our first bus was AMAZING. Damien did a fantastic job driving and guiding us through Dublin City. He was welcoming, funny and had a lot of knowledge. He even did a few extra "stops" to show and tell us about some fun facts. The other guides used the audio guide more often, and that made us think that Damien walked the extra mile. We think everyone should get to experience his guiding. The deals you get along side of the bus tickets was a real bonus for us. Make sure you check them out. We saved at least €30 per person on these deals.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Alan and John, good fun!

Alan and John ( the two drivers who drove us ) had lots of extra info with a great sense of humor, that made the tour memorable 😊 thanks guys!

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Clean and frequent buses. The commentary enhanced by the drivers knowledge and humour. Wayne was wonderful and a real credit to you.

14 July 2024
Unprompted review
Rated 4 out of 5 stars

Each time I’ve visited Dublin I’ve used…

Each time I’ve visited Dublin I’ve used the Green hop on hop off buses. The live tours are always funny and informative. Mark was our driver for the whole tour. Even sang to us lol. Plenty of buses to hoho. Running regularly.
Thanks it was fun!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Great day out, highly recommend this tour bus company

Cant understand negative reviews, we had an amazing day on this tour bus, well worth the money, great places to visit, no hanging around for the buses they are very frequent, drivers explained the history of all the sights so well, also great criac from all the drivers

12 August 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam service

This is a scam service! Avoid at all costs!
We’ve done Big Bus in many cities and decided to try DoDublin. We waited for over 30 minutes and saw none of their buses. In fact, we saw 2 Big Buses pass and thought we were being trolled. We then asked them for a refund since we never used the service and the buses never showed up and they refused. In fact, not only did they refuse to give a refund for the tickets that were clearly never used after waiting for 30+ minutes for their buses, customer support ignored us for 8 days before refusing.

Seriously, this is a scam. Do Big Bus instead!

21 May 2023
Unprompted review
Rated 2 out of 5 stars

Shoddy service.

I bought a return ticket for the Aircoach online for March 4th, returning March 13th. I got the coach to the airport okay (though the stop at Heuston was not marked with a DoDublin logo). ON the return trip, however, I could not find any coach that would accept my ticket. None of the coach services recognised it and I had to pay for another ticket. Shoddy. I don't think there is any scam involved here, simply shoddy, shoddy service. Total lack of professionalism.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic comedy-style tour of Dublin

This was a fantastic tour - well worth the money. Our driver Kevin was the perfect tonic for our two day hangover. We expected to fall asleep at some point, but we have never laughed so much on a tour! My favourite moment was when he decided not to run the amber light (stopping a little sharp) because the massive cow on the advert in front of him made him feel guilty. He managed to shoehorn in some important historical information about the city and thanks to his brilliant delivery and anecdotes I have actually managed to remember it. I only wish we had done it on our first day, so we could have widened our tour of the pubs and bars and actually stopped off at some of the sights. Next time Dublin!

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Very often when I visit Ireland from yhe Netherlands

Very often when I visit Ireland with my wife we use the services of DoDublin. A nice day trip by bus to Glendalough Powerscourt Garden for example. Due to the Corona virus, we cannot travel from the Netherlands to Ireland this year. We have corresponded with employee Johnston Bryan who expressed a great understanding of our situation. DoDublin is lucky to have an employee like Johnston.
I would definitely take a tour when I visit Ireland again

8 June 2020
Unprompted review
Rated 4 out of 5 stars

See the City & Hear it's History w/out Tired Feet!

My parents and I enjoyed our time on the DoDublin Hop On Hop Off Tour. It was informative, and took us around the city to a number of interesting sites, and gave interesting information. Would do it again! Only reduced a star because finding a place to pick the bus up wasn't as easy as it should be, nor was finding parking in the vicinity. I think DoDublin could improve both of these elements either via technology (for example, a live map following the bus(es), more clarity in communication (for example, recommending parking lots near stops on their website, and directions to nearest bus stop, etc) or both. I also felt the day could/should be extended even if with a reduced number of buses or something... within the current hours you can do at most 1 - 2 hops, and that's only if you are able to catch the first bus.

15 March 2020
Unprompted review
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