Doctolib is a lifesaver!! For people like me who are not fluent German speakers, it helps book appointments with zero friction. And the best part is the option to get notified if an earlier appointmen... See more
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It would be helpful if one could translate. The search with statutory insurance rarely works as it shows also all doctors only serving private insurance. And when you go back from a specific doctor pr... See more
It is your lifeline for scheduling doctors if you're not fluent in German or can't spend time calling practices or visiting them in person. However, it really sucks how the experience is structured. Y... See more
Company replied
Very helpful app for international people in Germany. It helped me take doctor's appointment. It will be best if it has a multi languag interface as well.
Company details
About Doctolib Deutschland
Written by the company
Doctolib ist
der digitale Gesundheits-
begleiter.
Wobei unterstützt Sie Doctolib?
• Schnell und bequem Arzt- und Therapeutentermine buchen
• Individuelle Fragen per Chat schnell geklärt
• Gesundheitsmanagement der gesamten Familie in einer App.
Ihr Doctolib-Team
Die Doctolib-App
Jetzt herunterladen! App Store Google Play Store
Contact info
Berlin, Germany
- doctolib.de
4.4
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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War alles in Ordnung.
12 June 2024
Reply from Doctolib Deutschland
Hallo, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie von unserem Service überzeugt sind. Viel Freude beim Weiternutzen. Viele Grüße, Ihr Doctolib-Team
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
This App is awesome ❤️
This App is awesome,
It helped me too much for finding and booking my appointments, I am very weak in Deutsche because I am new in Deutschland, but I feel that I am very lucky with this App.
Thanks a world DoctoLib team, Carry on; you are heroes.
13 June 2024
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Reply from Doctolib Deutschland
Hallo, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie von unserem Service überzeugt sind. Viel Freude beim Weiternutzen. Viele Grüße, Ihr Doctolib-Team
Very good and convenient
Very good and convenient. One does not need to deal with some rude receptionists… please underline the word SOME not all receptionists are rude but some
16 May 2024
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Reply from Doctolib Deutschland
Hallo, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie von unserem Service überzeugt sind. Viel Freude beim Weiternutzen. Viele Grüße, Ihr Doctolib-Team
A cancel appointments button on the app …
Can you please activate a cancel appointment button instead of someone has to call for cancellation cos some practitioners don’t pick up the calls and it puts someone in a very weird situation.it will be great to put that in the app as a „cta“ thanks and no u still can’t !!
18 June 2024
Unprompted review
Reply from Doctolib Deutschland
Hello, thank you for your feedback. You can cancel appointments online in your Doctolib account. The deadline for canceling may vary depending on the doctor and practice. The reason for the visit must also be bookable online, otherwise it is unfortunately not possible to cancel online. Best regards, your Doctolib team
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Reply from Doctolib Deutschland
Hello, thank you for your feedback. We hope that there will soon be more doctors from your area working wich us. Best regards, your Doctolib team
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
well organiced and on the spot
15 May 2024
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
The Company is very good organized
The Company is very good organized. They got my medical data prior to my visit, The Anamnese was intensive and target oriented.
27 March 2024
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Everything was perfect
Timing was perfect, I had no long waiting time. Docter has been absolutely professionel
29 May 2024
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
I to is great and makes it easy to find…
I to is great and makes it easy to find a doctor. As a foreigner in Germany finding a doctor was a bit challeng.
6 May 2024
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are convinced of our service. Have fun using it. Kind regards, your Doctolib team
Simple and effective
Incredibly easy to find, book and change appointments for many specialties.
5 April 2024
Unprompted review
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are satisfied with our service. We hope you continue to enjoy using it. Best regards, your Doctolib team
Must have app for expats and tourists!
Must-have app for all expats or tourists. It was super helpful on a recent trip to Germany. The booking experience was much smoother than with other platforms I used in other countries
25 March 2024
Unprompted review
Reply from Doctolib Deutschland
Hello, thank you very much for your positive feedback. We are very pleased that you are satisfied with our service. Best regards, your Doctolib team
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